PYMNTS

MARCH 8, 2018

Every business walks the same tightrope when it comes to processing payments: Convenience versus security. It doesn’t matter if the business is consumer-facing or serving other businesses (B2B); security is top of mind for all of them, yet adding more layers can introduce more friction, and that can scare customers away.

Innovation 112

Innovation Security Industry Fraud 112

PYMNTS

JULY 13, 2018

In 1974, women won the right to apply for and control their own credit card with the passage of the Equal Credit Opportunity Act. It has made the millennial generation of women — either entering or settling into their prime spending years — something of a unique class of citizens when it comes to financial services.

Millennials 111

Millennials Tools Connecticut Study 111

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. The pandemic has sped up the digital roadmap for everyone in financial services, providing for more innovation in the last few months than had been seen during several years. Innovating The ATM Beyond Cash. The Flaw In Demonizing Big Tech.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

MARCH 30, 2020

Debit cardholders often choose this payment method because it is more secure than carrying cash — which cannot be recovered if lost — and may safeguard them against spending more than they have, which is not the case with credit cards. Rising generations show a keen interest in debit cards, according to a new report.

Cards 165

Cards Security cryptocurrency Payments 165

PYMNTS

MARCH 2, 2020

This month’s Deep Dive digs into the data that guides staffing agencies’ payroll disbursement decisions, including payroll cards ’ pros and cons. Employees’ Payroll Card Opinions. Checks have been common in temporary staffing, but disbursements to reloadable debit cards are drawing new interest. rose from 3.1 million by 2022.

Cards 130

Cards ATM United States Payments 130

PYMNTS

SEPTEMBER 18, 2018

And in lending, with the financial crisis in the rearview mirror, a decade on, invention – okay, innovation – has become a hallmark, at least in some corners. Much has been said about the wealth effect of those who held and hold stock market securities, and much has been written about income disparity. Invention can become necessity.

Lending 148

Lending Innovation Fintech Cards 148

PYMNTS

JUNE 1, 2020

Capturing and then enabling card-on-file payments when consumers buy the products or services they consume in the physical world. Part of that includes reminding consumers to use their contactless cards when they check out in their stores (if they have one) or their mobile wallets (if they choose). Uber and Starbucks pioneered it.

Cards 147

Cards Study Maine Payments 147

PYMNTS

JANUARY 2, 2020

Even the simplest tasks like changing the PIN on a debit card required a command appearance. Those features and functions might be authentication, payments, security, card controls or a host of other contexts, she said, depending on what specific set of customer wants must be addressed. . Building What’s Next .

Innovation 142

Innovation Digital Strategies Strategy Trends 142

PYMNTS

SEPTEMBER 6, 2016

In a world where payments become more invisible the more digital they become, there’s never been a better opportunity to consider new ways to enable the digital transformation of financial services in a secure and compliant way. Payments Security As A Digital Business Enabler. Then, there was sudden exponential growth in innovation.

Security 100

Security CA Payments Big Data 100

PYMNTS

OCTOBER 1, 2019

The steady drumbeat of tech has brought purchasing from bills and coins to cards and contactless payments – done across all manner of devices and through pushes, taps, swipes and waves, at any time. percent of the bridge millennials and 42.2 percent of bridge millennials were interested, up from 35.4 percentage points to 31.3

Millennials 140

Millennials Payments Study Groups 140

PYMNTS

DECEMBER 9, 2019

Statistical swarms of millennials and Gen Zers report never having used a paper check. But gig workers’ payment preferences are clearly on the side of instant , almost regardless of individual income security. Their perception of banking, aside from ATMs, is entirely app-based – and mobile. Banking on Instant. workforce in 2020.

Millennials 130

Millennials New York City National New York 130

PYMNTS

SEPTEMBER 27, 2020

With the more flexible nature of a BNPL payment, users might feel more secure in spending their money, even if they are being cautious due to the volatile economy. customers in a recent study saying they’d used BNPL to buy things, and 56 percent chose such plans to defer costs without gaining interest if they were using a credit card.

Leadership 302

Leadership Millennials Retail Study 302

PYMNTS

OCTOBER 2, 2019

And in retail, pizza’s popularity constitutes a driving force for ongoing innovation in the sector, while EMV’s delay has been the convenience store’s gain. 3,248: Average amount millennial consumers lost per bank scam this past year. 31.3B: Estimated value of global card losses due to fraud in 2018. All this, Today in Data.

Mobile 108

Mobile Millennials Fraud Data 108

PYMNTS

SEPTEMBER 16, 2019

And so a sheepherding innovation – and new vocabulary word – was born. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. Analysts pinpoint certain companies as bellwethers for the performance of a sector.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

JUNE 26, 2020

What we are seeing [is] continual innovation in terms of services and offerings for corporates and for individuals that are being built utilizing open banking rails.”. Some of these innovations include improved data gathering capabilities and heightened protection against financial crime. Open Banking Prevents Data Exposure.

System 198

System Data Security Examples 198

PYMNTS

JUNE 16, 2016

It’s no wonder why retailers love gift cards – they are known to drive foot traffic, increase revenue, boost their customer base and complement retention efforts. But as consumers continue to move toward a digital option for their gift card needs, could a retailer’s dream turn into an actual nightmare?

Retail 100

Retail Cards Fraud Data 100

PYMNTS

JUNE 27, 2019

For better authentication, financial institutions (FIs) are experimenting with artificial intelligence (AI) and biometrics, attempting to create security measures that don’t frustrate consumers. In the latest Digital Banking Tracker™ , PYMNTS examines how banks are innovating to address these security vulnerabilities.

Customer Experience 109

Customer Experience Digital Banking Innovation Security 109

PYMNTS

OCTOBER 1, 2019

Fraud has become particularly problematic in the United Kingdom, where last year card-based losses increased by 19 percent compared to the previous year. A report by Lloyds Bank noted that the share of millennial consumers who fall victim to scams increased by 400 percent in the past year, even though overall fraud incidents declined.

Fraud 156

Fraud Millennials Regulation Trends 156

PYMNTS

DECEMBER 12, 2016

Gift cards may seem a logical answer. What happens if you buy a card from a store that’s not exactly right for that person? Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. But not brand.

Cards 100

Cards Mobile Branding Retail 100

PYMNTS

FEBRUARY 19, 2020

Corporate buyers can pay more rapidly online with credit cards, benefitting sellers, and enjoy easy access to detailed, searchable information to guide their purchasing decisions. B2B sellers know they must offer eCommerce sales channels if they want to appeal to today’s corporate buyers — many of whom are millennials.

Mobile 197

Mobile Online Payments Tools 197

PYMNTS

JANUARY 31, 2018

31) that Visa Checkout, the online payment method introduced in the United Kingdom in the middle of 2017, hit a milestone by securing 1 million customer accounts. Millennials top the list here, as 85 percent have ordered food delivery. Visa announced news on Wednesday (Jan. The company said the U.K.

Millennials 100

Millennials Online Study Security 100

PYMNTS

FEBRUARY 4, 2020

A bit younger than their millennial siblings and cousins, they’ve grown up totally mobile, and have idiosyncrasies that make them unique. Perhaps more than millennial cohorts, Gen Z is having a hot love affair with eCommerce and sharing platforms that specialize in and cater to their digital lifestyles.

Millennials 130

Millennials Fraud Groups Payments 130

PYMNTS

APRIL 4, 2019

And by all accounts, this digital migration is driven by consumer preference — according to the same study, 91 percent of mobile banking users prefer accessing their app over going to a physical branch, and 68 percent of mobile banking millennials believe their smartphones will eventually replace their physical wallet.

Mobile 169

Mobile Study Security social media 169

PYMNTS

NOVEMBER 27, 2017

It’s time to shift gears when it comes to a commonly held perception about millennials and vehicle ownership. After years of believing millennials were disavowing the practice, recent studies indicate the millennial generation is kicking the tires on the concept of owning or leasing their own set of wheels after all.

Trends 120

Trends Mobile Millennials Payments 120

PYMNTS

JANUARY 31, 2020

Travel industry services are catering to the thousands of millennial and Gen Z travelers who are booking big trips by augmenting their platforms with online and mobile support. Competition among airlines, hotels and travel agencies is fiercer, but all these platforms are approaching travel innovation in similar ways.

Industry 168

Industry New York City Online Security 168

PYMNTS

JUNE 25, 2019

P2P and Millennials. For instance, according to one report from LendEDU , a student loan refinancing company, about 33 percent of millennials had paid for drugs via Venmo — and that was in late 2017. Anyone with a bank account and debit card can use Venmo, a likely factor in its P2P reach.

Payments 115

Payments Marketing Millennials Trends 115

PYMNTS

NOVEMBER 2, 2020

“ Membership has its privileges ” was the nine-year ad campaign launched by American Express in 1987 to persuade consumers that it was worth it to pay an annual fee for one of its charge card products. As the slogan implied, being an American Express card member was the only way to unlock those benefits. Those are the 47 million U.S.

Millennials 246

Millennials Retail Online Report 246

PYMNTS

JANUARY 29, 2019

That’s reflected in data (this is Data Drivers, after all) from the Credit Union Innovation Index , a joint effort between PSCU and PYMNTS. PYMNTS and PSCU found that 59 percent of credit union members said they want innovation, though it wouldn’t necessarily sway them to choose one CU over another. Avoiding Complacency. His Advice.

Innovation 176

Innovation Fintech Data Community 176

Accenture

SEPTEMBER 22, 2019

But there’s another reason why the neo-challengers are so front-of-mind: They’re industry leaders in cultivating technology innovation and optimising customer service and experience. They also deliver innovative, easy-to-use apps that help users with things like managing their daily budget or travelling abroad. What the future holds.

Innovation 150

Innovation Metro Apple Marketing 150

PYMNTS

DECEMBER 27, 2019

Early innovators managed cooperatives using the same founding principle that CUs use today: members-first finance in place of indifferent, legacy-style banking. Strong balance sheets in key areas like credit card debt ($64.4 The Shore Porters Society. Fenwick Weavers’ Society. A Small Change It’s Not. billion), car loans ($382.9

Digital Banking 130

Digital Banking Millennials Banking Trends Mobile 130

Abrigo

OCTOBER 15, 2014

This is certainly an interesting innovation, but many bankers may be asking themselves if it’s a practical one. Offering convenient ways to bank can be an appealing option to draw in those new customers, particularly for the millennial generation.

social media 150

social media Apple United States Innovation 150

PYMNTS

AUGUST 13, 2020

consumers don’t exactly love the paper check — roughly 38 percent report that they’ve stopped using them entirely, and that shoots up to almost 50 percent when talking about millennials. Payors need to broaden that approach to accommodate someone without a traditional banking relationship who uses a prepaid card or digital wallet instead.

Cards 202

Cards Strategy Digital Strategies Examples 202

PYMNTS

NOVEMBER 13, 2019

Retailers are under constant pressure to evolve and innovate,” he told PYMNTS, “and they have to make sure the user feels good about the whole experience on an ongoing basis.”. That’s especially true with the continued rise of millennials, who seek instant engagement from the brands with which they interact. The Mechanics.

Millennials 118

Millennials social media Retail Cards 118

PYMNTS

SEPTEMBER 4, 2019

And Amazon is testing out a new payment system that uses handprints for checkout instead of a card or an app. Amazon is experimenting with a new payment system that uses handprints for checkout instead of an app or a card. How TD Bank Uses Voiceprints to Personalize — and Secure — Call Center Interactions.

Apple 100

Apple Payments Millennials Security 100

PYMNTS

DECEMBER 11, 2018

Give a deep and welcoming hello to the newest form of window shopping — a consumer behavior that will help to shape retail in 2019 and beyond, and a trend that stands as an increasing part of shopping, one that promises to impact brick-and-mortar merchants as they decide how to innovate. percent innovating to improve business analytics.

blockchain 170

blockchain Retail Trends Mobile 170

PYMNTS

DECEMBER 21, 2020

You can see it in how investors are putting money to work in both consumer-facing and B2B startups, and how startups and incumbents are forging new partnerships to move innovation faster to market. And since iPhone users skew more to the affluent, it also denied those innovators the opportunity to monetize their spend. 25-31, 2020.

Apple 227

Apple Study Innovation Survey 227

PYMNTS

JULY 15, 2016

Brad Fauss, CEO of the National Branded Pre-Paid Card Association and MPD CEO Karen Webster dug into the potential for these rules to create the kind of inconsistencies that could very well disadvantage the very consumers that the CFPB intended to protect. Who Uses Prepaid Anyway? So far, so good.

Cards 100

Cards Millennials Regulation Cyber Security 100