PYMNTS

MAY 16, 2019

These mobile controls, however, also offer consumers a powerful tool for dealing with arguably higher stakes: the risk of credit card fraud. Location controls can be used to prevent merchants from charging consumers’ credit cards if their smartphones aren’t close by, and restrict purchases to a particular geographic area or country.

Fraud 193

Fraud Cards Mobile Tools 193

Abrigo

MARCH 4, 2022

Synthetic ID fraud is growing quickly and hurts FIs and customers Knowing the schemes associated with synthetic identity fraud and how criminals avoid detection can help minimize losses. Takeaway 1 Synthetic identity fraud is a growing form of identity theft in which an individual is impersonated by using stolen information.

Fraud 195

Fraud Cards Software Trends 195

PYMNTS

SEPTEMBER 9, 2020

Consumers who previously paid for purchases by swiping or inserting their cards at in-store point-of-sale (POS) terminals are now turning to contactless cards and online shopping to safely and easily obtain needed goods. Deep Dive: Keeping Security Present Even When Cards Are N ot. Around The Next-Gen Debit World.

Cards 162

Cards Fraud Retail Security 162

PYMNTS

DECEMBER 16, 2020

Mobile ordering apps are largely responsible for keeping the industry above water, but fraud still plagues the sector. And while promising news regarding COVID-19 vaccines may have put the end of the pandemic in sight, the restaurant industry’s growing fraud concerns will not cease as abruptly. About The Tracker®.

Fraud 310

Fraud social media Mobile Trends 310

PYMNTS

NOVEMBER 13, 2020

The telecommunications industry is but one of many sectors looking to more securely verify customers and avoid fraud, which remains a growing problem. Robust digital ID verification practices could make many fraud schemes a thing of the past, but many banks and businesses have yet to adopt them. More than 6.2 About The Tracker.

Fraud 242

Fraud US Mobile Study 242

PYMNTS

JANUARY 13, 2021

The prevalence of online commerce opens new doors for digital fraud, however, both from career fraudsters and opportunistic customers. percent had falsely claimed a charge on their credit card was fraudulent to score a refund. Developments F rom The World Of Digital Fraud. Developments F rom The World Of Digital Fraud.

Fraud 189

Fraud Analytics Data Retail 189

PYMNTS

JULY 21, 2020

Compromised credit card fraud increased 212 percent year over year in 2019, while customer credential leaks increased 129 percent during the same period. Credit card fraud is just one of many techniques that fraudsters leverage to scam FIs and their customers, but it is on the rise amid the pandemic. billion pounds ($5.2

Fraud 167

Fraud United States Cards Industry 167

PYMNTS

FEBRUARY 27, 2020

Fraud continues to increase in many areas, despite extensive attempts to bring it to heel. Retail fraud attempts have doubled year over year, for example, while account takeover (ATO) fraud losses recently hit $14.7 billion , and phishing attacks now comprise 30 percent of all fraud attempts. billion to $7.2 million USD).

Fraud 150

Fraud Examples Online Data 150

PYMNTS

AUGUST 21, 2020

Mobile banking is under constant attack from fraudsters, however, who are targeting both customers’ funds and personal data, such as account numbers, Social Security numbers, payment card data and login credentials. ATM usage has been severely affected by the pandemic, as such machines require touching keypads, screens and card readers.

Analytics 266

Analytics Fraud ATM Report 266

PYMNTS

JULY 2, 2020

Financial institutions (FIs) are therefore expected to offer more contactless cards this year and some are also unveiling services intended to help consumers easily add cards to their digital wallets. consumers to shift as much as $100 billion in annual spending from credit to debit cards. Around the Next-Gen Debit World.

Fraud 222

Fraud Cards Florida Trends 222

PYMNTS

MAY 4, 2020

Customers and merchants rely on their banks and credit unions (CUs) to ensure they have secure, convenient online transactions, and many FIs work to detect fraud by looking for abnormal purchasing behaviors that could indicate something is amiss. Around The FI Fraud Decisioning World.

Fraud 197

Fraud Data Tools Online 197

PopularBank

APRIL 18, 2024

Yet, despite advances in bank fraud protection, scammers continue to develop and deploy sophisticated—and successful—methods. Earlier this year, the Federal Trade Commission announced over $10 million in fraud losses in 2023, up 14% from the previous year. Thieves attempting bank fraud may try one or more of the following scams.

Fraud 52

Fraud social media Cards Security 52

PYMNTS

NOVEMBER 18, 2020

It can also serve as a powerful tool in restaurants’ fight against fraud, which is becoming an increasingly prevalent issue as bad actors target the flood of customers using digital channels during the COVID-19 pandemic. Payment protection platform Verifi has partnered with digital fraud protection firm Kount Inc. About The Tracker .

Boston 186

Boston Fraud Marketing Mobile 186

PYMNTS

NOVEMBER 30, 2020

There are other benefits that the function could provide, however, including more robust fraud protection. How can banks better communicate the benefits of location sharing — and its vast potential to combat fraud — to customers who are on the fence? For more insights, download the report. The report surveyed 2,141 U.S.

Fraud 171

Fraud Data social media Millennials 171

PYMNTS

JULY 14, 2020

Convincing consumers to designate precious space on their mobile phones to download yet another app can be a tough sell these days. Interest in mobile card apps is especially high among two key groups: those who primarily use debit cards for purchases and those who primarily use credit cards while carrying balances every month.

Cards 197

Cards Mobile Groups Survey 197

PYMNTS

JULY 17, 2020

Mobile card apps went from nifty to necessary when the darkest imaginings of last March had people picturing COVID-19 on every surface, suspended in every breath. Consumers are interested in applying mobile card management tools in different ways, however,” the report states. Meet the 2021 Cardholder.

Cards 151

Cards Mobile Groups Tools 151

PYMNTS

JANUARY 28, 2021

One of the more notable differences is their tendency to favor credit cards online and other options such as digital wallets over debit cards. Thirty-five percent of credit card users believe they offer protection against theft of funds — twice the share of debit card users with this same view of the payment method.

Cards 210

Cards Online Security Data 210

PYMNTS

APRIL 1, 2019

When it comes to online shopping, one of the greatest frustrations for consumers — and friction points for merchants — is having to manually enter credit or debit card information for each purchase. In the latest Mobile Card Services Playbook , a collaboration with Ondot , PYMNTS surveyed more than 9,500 U.S. It’s no wonder that 78.9

Online 212

Online Cards Mobile Maine 212

PYMNTS

APRIL 27, 2020

As consumers shop amid ongoing public health restrictions, they almost invariably reach for their credit cards — whether the physical varieties in their wallets or the digital versions stored on their browsers and mobile devices. More than ever, credit cards are becoming the coin of the realm in the global connected economy.

Cards 226

Cards Fintech United States Case Study 226

PYMNTS

JANUARY 23, 2020

The January AML/KYC Tracker examines 5AMLD’s significance, as well as other efforts to thwart the fraud attempts challenging the financial sector. To find out more about these and all the latest headlines, download the Tracker. Worldpay On Modernizing Security To Foil eCommerce Fraud. Around The AML/KYC World. About The Tracker.

Fraud 157

Fraud Security Regulation cryptocurrency 157

Abrigo

FEBRUARY 14, 2024

Keep me informed Download Use results from above to document and approve AML succession plan Scout key AML positions/talent Watch for triggering events Build out and document plans to remain BSA compliant. Stay up to date on AML/CFT and fraud trends. We can help you navigate changing AML/CFT and fraud regulations.

Training 195

Training Fraud Compliance Regulation 195

PYMNTS

MAY 22, 2020

Moreover, all demographic groups are far more likely to use phone than email or chat to reach card service departments — and this method is associated with higher satisfaction and resolution rates. Billing issues and payments is the most common reason, cited by 29 percent of cardholders, followed by fraud and data security, cited by 23.8

Cards 216

Cards Data Millennials Report 216

PYMNTS

DECEMBER 11, 2019

adults to possess a credit card , so the warp-speed adoption of mobile card apps has been a comparative blur. In surveying mobile card app usage for the December 2019 Bridging the Gap: Mobile Card App Adoption Report , PYMNTS found a vibrant, growing payments ecosystem. Mobile card app adopters are an enthusiastic bunch.

Mobile 132

Mobile Cards Survey Millennials 132

PYMNTS

DECEMBER 22, 2020

Italian consumers are embracing a new government program aimed at boosting retail sales while tamping down on tax evasion that allows buyers to receive a 10% refund on card payments made in stores. By offering the incentive, they hope to cut down on black market deals and fraud, according to The Financial Times.

Cards 188

Cards Payments Taxes Study 188

PYMNTS

DECEMBER 7, 2020

But he said that in some cases, banks fail to do so because a customer’s initial download of an app didn’t request it, or possibly because users might have switched off location permissions on their smartphones. “If But the consumer doesn't even know [banks] haven't asked for location. A Rude Awakening. I've never been to Detroit.

Fraud 232

Fraud Data Detroit Security 232

PYMNTS

JULY 10, 2019

They can also let consumers know something arguably more important: when a purchase posts to their credit cards or cards they share with partners or dependents. In other words, these instant alerts can offer a valuable real-time defense against fraud. For example, 24.5

Cards 130

Cards Mobile Report Fraud 130

PYMNTS

DECEMBER 17, 2020

Digital fraud is a long-running problem for merchants, retailers, banks and businesses of all types. Account takeovers and shipping fraud increased by 347 percent and 391 percent, respectively, between 2018 and 2019, and the pandemic has only exacerbated these issues. Developments From The World Of Digital Fraud.

Fraud 255

Fraud Online Retail Examples 255

PYMNTS

JANUARY 30, 2020

Widely publicized data breaches and hacks have made today’s consumers especially concerned about fraud. Cautious shoppers may find comfort in debit, with fraud losses associated with the payment method declining over the past several years. Card fraud is an ever-present threat. Around The Next-Gen Debit World.

Security 182

Security Fraud ATM Cards 182

PYMNTS

JUNE 19, 2019

For financial institutions (FIs) and merchants, the opportunity is there to harness technology and mobile card services to drive sales up, drive fraud down and cement long-lasting relationships with consumers. With such an option in place, he said, the consumer effectively becomes part of the FI’s fraud team.

Cards 112

Cards Mobile Fraud Data 112

PYMNTS

JULY 31, 2019

Mobile card services could be the Swiss Army knife of card management for consumers, because of the capabilities they can make easily accessible to the customer or business using them. There is a focus on the ability to turn cards off and off — I think even going back a few years we’ve seen that in banks’ advertising.

Cards 137

Cards Mobile Fraud Tools 137

PYMNTS

NOVEMBER 20, 2019

In the November Mobile Order-Ahead Tracker , PYMNTS explores the latest developments in the world of digital ordering, including mobile ordering milestones from Chipotle and Chick-fil-A, a brand-new rewards program from Wahlburgers and growing concerns of fraud from both quick-service restaurants (QSRs) and consumers. About the Tracker.

Fraud 111

Fraud Mobile Study Cards 111

PYMNTS

JUNE 17, 2019

However, digital platforms face a major barrier in delivering these experiences: poor fraud detection. For digital platforms, fraud represents a two-headed beast. As largely online operations, they are tempting targets for fraudsters and hackers — therefore, robust anti-fraud systems are vital. According to PYMNTS’ research, 60.8

Fraud 117

Fraud How To Payments Survey 117

PYMNTS

OCTOBER 20, 2020

This shift in buying behavior is likely here to stay, too, leading more customers to use card-based payments to complete their purchases when shopping online. This is the focus of Understanding Frictions In Credit Card Transactions: How Transaction Disputes And Declines Impact Merchants’ Reputations, a PYMNTS and PAAY collaboration.

Survey 214

Survey Data United States Cards 214

PYMNTS

FEBRUARY 20, 2018

When most people hear about online fraud, they tend to think about what Noa Kalechstain, Riskified ’s head of chargeback recovery, calls “classic fraud,” she explained in a recent conversation with PYMNTS. It has attained the status of “classic” because fraud using stolen financials is the most prevalent type.

Fraud 112

Fraud Cards social media System 112

PYMNTS

JANUARY 8, 2020

Credit card payments are increasingly enabled via EMV chips rather than magnetic stripes, but these methods frequently suffer from a lack of diligent digital identity verification. For more on these and other digital identity news items, download this month’s Tracker. EMV Cards Face Crucial Verification Security Gaps.

Fraud 169

Fraud Cards Security National 169

Abrigo

JANUARY 4, 2023

Guidance for banks on the lookout for crypto scams and fraud The turbulent cryptocurrency scene should put bankers on high alert. DOWNLOAD WHITEPAPER. Takeaway 1 Cryptocurrencies are the newest and most popular field in potential financial gains through fraud. But with increased popularity comes more opportunity for fraud.

social media 195

social media Fraud cryptocurrency Trends 195

PYMNTS

FEBRUARY 22, 2019

Consumers are not only using their smartphones to text and talk, but to manage how they use their credit, debit and prepaid cards. Over a third of them used these services because they liked being able to receive text alerts when their cards had been declined. Another 53.3 For instance, 90.4

Cards 123

Cards Mobile Management Fraud 123