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The Impact of Mobile Card Apps On FI Customer Retention

PYMNTS

The trend toward digitization in consumers’ lives isn’t new, but COVID-19 has accelerated it dramatically over the past several months. Deposits had already been trending away from community banks and credit unions anyway, but COVID-19 has accelerated that shift. Lesher said a few key features comprise a modern, digital-first offering.

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For Millennials, Traditional Banking Is Not Anathema

PYMNTS

Turns out millennials are not the different-kind-of-banking-breed some had thought. In a survey held from the end of June into early July and conducted by SurveyMonkey , the web-based survey firm queried more than 1,000 adults above the age of 18, 290 of which were defined as 18- to 34-year-olds: millennials.

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Mastercard Card Clearing In China, Unattended Retail, Rapid Settlements Top This Week’s News

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China’s central bank gave Mastercard the green light on Feb. 11 to set up a bank card clearing business, providing it with access to a $27 trillion payments market. The People’s Bank of China said it has approved an application by Mastercard’s Chinese joint venture to run a bank card clearing business in the nation.

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Why Mobile Card Apps Must Be More Than ‘A Nice Little Tool’ For FIs

PYMNTS

percent of consumers noted they would switch financial institutions (FIs) for a better financial app, a number that jumps up to 41 percent among bridge millennials. Cards — debit or credit — they say, are not really their core business. Meanwhile, 28.5

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Survey: Quarter Of Americans Open To Banking With Big Tech

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consumers who have at least one credit or debit card and mobile device revealed that 24 percent would be “very” or “extremely” likely to switch to the new generation of banking. This “better app” would also offer transaction confirmations and alerts, card location controls and the ability to track and redeem rewards. .

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The Digital Payments Preferences That Cross The Generational Divide

PYMNTS

with cash — and consumers are even starting to ditch plastic cards. Cole said that the shift toward digital payments is also gaining a tailwind from demographic preferences — particularly among younger consumers. Cash will always have a place among consumers — but its use is dwindling. Security Is Top Of Mind .

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How Ally Balances Convenience And Risk

PYMNTS

The popularization and widespread adoption of digital and mobile banking tools have presented banks with plenty of new opportunities, but they’ve presented new risks as well. Cybercriminals are finding new fraud opportunities as consumers turn to connected channels to manage their bank accounts.

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