PYMNTS

FEBRUARY 24, 2017

Though the technologies still haven’t reached a level of mainstream usage or acceptance, that hasn’t slowed down the number of companies and sectors looking to utilize VR/AR to transform customer experiences. From there, the purchase is completed either via eCommerce or by going to the store and doing a card-present transaction.

Technology 171

Technology Retail Cards Customer Experience 171

Gonzobanker

DECEMBER 14, 2023

Affirm is up to $16.9MM with 91% repeat customers, and 30-day DLQ is down to 2.4%. In addition, it has has opened more than 400,000 debit cards and is opening as many as 75,000 per month, creating a whole other disruption risk we need to discuss. The Smarter Bank – Customer Experience Award – goes to Synovus Bank.

Fintech 194

Fintech Community Regional Technology 194

Gonzobanker

DECEMBER 20, 2019

Second Curve analyst Zack Maxfield opened a TD Bank checking account on his phone in nine minutes while he waited to speak with a teller at one of the bank’s branches, but waited an hour to fund the account and order a debit card. Its Baldrige-winning tenacity on customer experience is legendary and consistent. Well done, sir!

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. In BAI’s “demo” sessions, we liked that vendors Malauzai and D3 were out there showing some fresh user interfaces. General Sessions.

Chicago 97

Chicago Retail Branch Design Training 97

Gonzobanker

DECEMBER 17, 2021

Based on a clearly defined strategy, this team has established a dedicated fintech group that offers services ranging from BaaS to sponsoring card issuance and lending, to providing crypto services, to offering niche partnerships to the gaming industry. Brent continues to hone his craft with each demo. Enough said?

Fintech 143

Fintech Strategy Leadership Lending 143

William Mills

MAY 10, 2016

They offer chat bots for customer support, with the ability to create custom bots. One use case is to use a bot, via text messaging, to help customers when they have potential credit card fraud. They use Natural Language Processing algorithms for the customer interaction. Qumram – @QumramAG – [link].

San Jose 40

San Jose Customer Experience Mobile social media 40

Celent Banking

MARCH 16, 2015

While in the store, customers can scan QR codes on each product to bring up specific measurements and statistics. This is the essence of an omnichannel experience. It´s not about doing everything from every channel—it´s about optimizing the customer experience across the variety of methods used to interact with the retailer (or bank).

Conference 100

Conference Retail Community Community Bank 100

William Mills

MAY 11, 2016

05:44 pm That is a wrap on demos for the day. To get the customer, they offer a rewards program which is 1% rewards. Credit cards offer rewards but over 60% of payments are made on debit cards. Demo: Sezzle app with knowledge based authentication to link bank accounts. Demoing first with apple watch.

Video 40

Video Mobile social media Analytics 40

Gonzobanker

JULY 9, 2018

Here’s the reality: for the past 15 years, bankers have spent little time getting gritty on reinventing the customer experience with new technology, and their core vendor partners have delivered half-hearted and mediocre solutions for customer relationship management and analytics. Be Excited, Get Prepared.

Customer Experience 62

Customer Experience Technology Industry Community Bank 62

William Mills

MAY 9, 2018

I’m here at the Santa Clara Convention Center covering the demos. In addition to two great days of demos I’m looking forward to days 3 and 4 of conference content and a panel session I’m hosting on Friday. Product Demoed: Project Finance. Demo video will be available soon. Website: projectfinance.io.

Security 40

Security Samsung Strategy San Jose 40

William Mills

SEPTEMBER 7, 2016

Demoing – Bills for T-mobile – Brought in balance and due date. Customer Action Center that eliminates screen hopping and allows associate to be more effective for customers. 20% of customer interactions are assisted. With CRMnext, replacing a lost card or request a new pin is a one button process.

Mobile 40

Mobile Cards Fraud Data 40

Celent Banking

NOVEMBER 3, 2015

Make no mistake – while most “pays” look similar, they offer a different customer experience (e.g. Perhaps the most exciting demo I’ve seen was Visa’s connected car experience, where the driver could review the new leasing document on the screen, sign it, register it on a blockchain and drive off.

Columbus 100

Columbus blockchain Customer Experience Payments 100

William Mills

SEPTEMBER 9, 2016

Demo: Logging into App without the use of password. He is funny, this is so quick, he doesn’t need 7 minutes to demo. Construct bond portfolios that are customized and optimized for each client. Demoing: Character, Joe Wilkes who is a rising star investor. Built a solution called Customer Insight for banking.

social media 40

social media ATM Mobile Customer Experience 40

Fintech Labs Insights

JANUARY 20, 2017

The startup is not technically a bank, chartered under the French payments company regulations, but it offers debit cards, current accounts, and international transfers. Qonto is currently concentrating on the front-end customer experience, off loading the nuts and bolts of payments to Treezor , a French white-label payments provider.

Customer Experience 12

Customer Experience Meeting Cards Capital 12

William Mills

MAY 11, 2016

I’m having a little trouble following their demo as it’s fast but I’m working on it. I’ve been in conversations with folks fro ForwardLane over the past two weeks and I’m really interested in their offering and their demo today. Going to speak about technology can be better used in the card world. Very good demo.

Video 40

Video Lending social media Analytics 40

Fintech Labs Insights

AUGUST 4, 2016

A look at the companies demoing live to 1,500+ fintech professionals on September 8 & 9, 2016. Daon’s IdentityX Platform provides convenient, fast, secure, multi-factor authentication in any channel using biometrics, verifying users in less than 3 seconds and improving the customer experience. Register today.

User Experience 12

User Experience Customer Experience America Security 12

Fintech Labs Insights

AUGUST 4, 2016

A look at the companies demoing live to 1,500+ fintech professionals on September 8 & 9, 2016. Daon’s IdentityX Platform provides convenient, fast, secure, multi-factor authentication in any channel using biometrics, verifying users in less than 3 seconds and improving the customer experience. Register today.

User Experience 12

User Experience Customer Experience America Security 12

Fintech Labs Insights

JANUARY 5, 2017

A look at the companies demoing live at FinovateEurope on the 7 and 8 of February 2017 in London. Twisto is simplifying daily payments, providing customers with a flexible credit line and helping them regain control over their finances. Seven minutes to access credit line with a card delivered within 48 hours. Presenters.

Customer Experience 14

Customer Experience Regional Mobile Strategy 14

Gonzobanker

DECEMBER 19, 2016

The Vanity is Alive Award – Goes to the Chase Sapphire Reserve card that went gangbusters with millennials who were willing to pay a $450 annual fee for a metal travel card. Hats off to Chase for uncovering something that attracts millennials to the credit card product that most banks missed. GREAT MOMENTS IN SYSTEM DEMOS.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

The Vanity is Alive Award – Goes to the Chase Sapphire Reserve card that went gangbusters with millennials who were willing to pay a $450 annual fee for a metal travel card. Hats off to Chase for uncovering something that attracts millennials to the credit card product that most banks missed. GREAT MOMENTS IN SYSTEM DEMOS.

Utah 60

Utah System Community Marketing 60

Fintech Labs Insights

JULY 6, 2016

Pictured (left to right): Jade Kahn (Marketing Strategy Manager), Elad Hoffman (Director, Sales, EMEA) and Audelia Boker (Director, Demand Generation, EMEA) demoing NICE’s real-time authentication at FinovateEurope 2015. The post NICE Unveils New Recording Technology for Skype for Business appeared first on Finovate.

Technology 16

Technology Compliance Marketing Strategies Meeting 16

Fintech Labs Insights

MAY 2, 2023

Event Spotlight Tech meets finance in San Francisco 60+ demos. We expect the calendar to expand as we progress through the year. And prices tend to rise as the event draws closer. 100+ speakers. 1,200+ attendees (600+ from financial institutions).

Las Vegas 12

Las Vegas San Francisco San Diego Conference 12

Fintech Labs Insights

JULY 11, 2023

Event Spotlight Tech meets finance in New York City Save 10% with discount code: FKV2474LABS 75 demos. We expect the calendar to expand as we progress through the year. And prices tend to rise as the event draws closer. 200 speakers. 2,000 attendees (1,000 from financial institutions).

Las Vegas 12

Las Vegas San Diego Conference Austin 12

Gonzobanker

JULY 7, 2015

Yet while the demos and screen shots at events like Finovate have provided fascinating fodder regarding the future of digital banking, the FACTS show that these buzz-worthy players have had infinitesimal impact on market share. Pundits have celebrated these new players’ slick designs and future disruption potential. What’s Next?

Digital Banking 60

Digital Banking Industry Capital Strategy 60

CB Insights

MAY 15, 2019

It is also looking at integrating banking solutions into wearables and how the internet of things (IoT) could improve the customer experience. Notable projects: Card Free Access is a program developed out of the lab that allows Wells Fargo Banking customers to access ATMs through a variety of methods without their cards.

Innovation 78

Innovation blockchain Technology Groups 78

Fintech Labs Insights

NOVEMBER 13, 2015

The SaaS technology can be combined with ID Connect Photo, that uses a government-issued ID card to populate fields. Payfone won the Over-the-Top (OTT) Monetization category with its Payfone Signature technology, and also won the Customer Security category with its Identity Certainty Platform. end-user customer experience.

Analytics 12

Analytics Innovation San Diego New York City 12

Fintech Labs Insights

JUNE 23, 2015

This new functionality includes the ability to consolidate student loans “with just a few clicks,” comparison shop for customized insurance quotes, find the best credit card for their spending and savings profile, and more. Credit Karma last demoed as part of FinovateSpring 2009. Named to Inc.’s

San Francisco 12

San Francisco Comparison Lending Customer Experience 12

Fintech Labs Insights

DECEMBER 6, 2016

In the company’s demo at FinovateFall in New York, Bluescape’s VP of products and marketing, Nick Brown mapped out an idea for a new credit card on the company’s multitouch display board. Nick Brown (VP, Products & Marketing) demoes the Bluescape platform at FinovateFall 2016 in New York. Founded in 2010.

New York 12

New York CA Tools UX 12

Fintech Labs Insights

NOVEMBER 18, 2015

To watch all 70+ companies demo live, be sure to register soon. Avoka’s digital commerce platform helps banks, insurance and wealth management institutions overcome the challenge of “selling” financial products by offering a frictionless, omni-channel customer experience.

Company 12

Company Comparison Customer Experience Management 12

Fintech Labs Insights

JULY 22, 2015

Why it’s a must-see: For banks: FIs can get an open platform that is truly able to deliver a superior customer experience, while at the same time offering full control to manage and maintain; they’re not locked into any vendor. Then, you’ll learn about AppSHIELD SDK.

San Francisco 12

San Francisco Video Fintech Data 12