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Banking Predictions 2024: Gray Skies Are Going to Clear Up (in 2025)

Gonzobanker

That adds up to opportunity for larger banks (>$100 billion in assets) to get into the space more aggressively. A sneak peek into Cornerstone Advisors’ forthcoming What’s Going On In Banking study shows that the percentage of banks looking to get into the banking as a service (BaaS) space is down from previous years. Big surprise, eh?

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The 2023 GonzoBanker Awards

Gonzobanker

The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet. THE BANKER AWARDS The Bank Acquisition of the Year – goes to the unique PacWest and Banc of California deal. Employees are back to work. We are in awe.

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The Customer Problem Resolution Secret

South State Correspondent

The less number of touches you have and the faster you can solve the problem, the higher your post-resolution customer satisfaction. The Need To Improve Customer Problem Resolution. Ask almost any community banker, and they will tell you their value proposition around their bank revolves around service.

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Use This Framework for Better Bank Innovation

South State Correspondent

Many banks don’t think in terms of innovation and are not set up for innovation. Every bank, no matter the size, should think and train bankers on where, and how to look for improvements. Focusing on Total Experience When It Comes to Bank Innovation. Every bank wants to be “innovative,” but the truth is innovation is difficult.

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2021 GonzoBanker Awards

Gonzobanker

It accelerated the customer move to digital and the employees’ move to some kind of work-at-home arrangement, at least in part. We know the customer buying and use of financial services is being fundamentally changed by fintech, but our long-term strategies to invest/partner/buy/compete are very much works in progress. Doug Larson.

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The 2022 GonzoBanker Awards

Gonzobanker

All of you with your hands up… … uh huh. It would have required a few trips to the local dispensary to dream up what bankers have endured this year. As if that wasn’t enough, regulators took a sledgehammer to debit fee income with Reg II changes that will begin reducing card-not-present interchange fees starting in July 2023.

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Using digital lending helps to reach small businesses

Independent Banker

Improving the small business loan experience is a great way to build new relationships and deepen existing ones. However, banks should first consider their customers’ needs and the infrastructure and features needed in a lending platform before adopting a new digital strategy. Offer the ability to speed up the entire process.

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