Bank Innovation

DECEMBER 6, 2019

In this episode, Suman Bhattacharyya, senior editor, and Angely Mercado, associate editor, discuss the following news developments: How Canadian venture capital firm Portag3 is continuing its global push with the recent close of a C$427 million […].

Video 243

Video Fintech Capital Customer Experience 243

PYMNTS

OCTOBER 8, 2020

Finastra unveiled Fusion Payments To Go , which the firm says decreases the expense and risk of keeping legacy infrastructure in adherence with regulations and evolving market initiatives. Linear Capital served as the head investor, while additional help originated from KZM & Company Group. Fusion Reveals Payments Platform Banks.

Innovation 301

Innovation Technology Fintech Payments 301

South State Correspondent

JANUARY 3, 2024

This work offers bankers a set of rules for successfully capitalizing on innovation and a guide of when bankers should innovate and when not. This book changed how we think about bank product design and customer satisfaction by using “time-on-task” (we wrote about it HERE ) as a customer experience metric.

Leadership 370

Leadership Management Strategy How To 370

CFPB Monitor

AUGUST 1, 2022

Similar financial technology offices have been established by other financial regulators, including the Office of the Comptroller of the Currency, Federal Deposit Insurance Corporation, and Consumer Financial Protection Bureau.

Financial Technology 78

Financial Technology Technology Fintech Compliance 78

South State Correspondent

JULY 25, 2022

We have poured through the recent 2Q earnings releases, spoken with a rash of institutional bank investors, traded thoughts with analysts, and compiled the following list of concerns that bank stakeholders (employees, shareholders, vendors, and regulators) now have. Stakeholders want to know how are you making life better for your customers?

Trends 195

Trends Lending Marketing Capital 195

Abrigo

DECEMBER 22, 2023

The institution can more easily capitalize on opportunities and avoid unnecessary risk. 5 Big reasons to go digital with SMB & commercial lending Many financial institutions used a customer portal for PPP lending due to the sheer volume of customer loan requests and documents flowing to/from the bank and the customer.

Lending 221

Lending Risk Management Community Management 221

Abrigo

FEBRUARY 3, 2020

Creating more efficient operations and improving customer experiences are the goals driving technology strategies and investments at many U.S. That leaves resources – in terms of both capital and staffing – available for other needs. Technology spending priorities. Asset/Liability. Fraud Prevention. Portfolio Risk & CECL.

Resources 150

Resources Security Customer Experience Fraud 150

Abrigo

SEPTEMBER 2, 2020

Without the ability to have face-to-face branch interactions due to the coronavirus, it became imperative for financial institutions to serve customers effectively through digital channels. See how digitization can improve customer experiences. Capitalizing on PPP innovations for a better experience. learn more.

Lending 195

Lending Community San Antonio Survey 195

NCR

MARCH 2, 2016

Increased competition, stringent regulations and the sheer abundance of choices mean it’s now “all about the customer” and established banks are finally working with fintech organizations to tackle this digital disruption challenge. Personalization is at the forefront of this movement. What’s the holdup?

Customer Experience 40

Customer Experience Software System Industry 40

Gonzobanker

MARCH 22, 2023

It’s a good time to surround the executive team with a diversity of smart advisors and capital market players. Capital – Losses on bonds on banks’ held-to-maturity portfolios have reduced bank tangible equity by roughly 200 basis points. The slow, evolving maturity of a bank’s enterprise risk program needs to speed up fast.

social media 78

social media Capital Risk Management Strategy 78

PYMNTS

JUNE 18, 2019

The capital is going to be utilized by continuing the work of TokenOS , which is one of the leading open banking platforms in the world. Other customers include Khaleeji Commercial Bank, An Post, Think Money Group, Tandem Bank and numerous others. “As

Leadership 161

Leadership Customer Experience Innovation Capital 161

Gonzobanker

FEBRUARY 1, 2023

An Expanding Regulatory Perimeter With the collapse of crypto and FTX serving as this generation’s Enron, discussions abounded that the reach of traditional regulators will expand into the fintech, shadow banking, and decentralized finance worlds. Bankers and Techies Joined at the Hip There was a special vibe at this year’s AOBA.

Arizona 145

Arizona Kansas City Industry Phoenix 145

Gonzobanker

JULY 10, 2020

Regardless of their viewpoints on capital recovery, now is the time for banking leaders to reevaluate their planning strategies. In a recent Fortune survey, 55% of corporate executives said they expect to return to 2019 capital spending levels sometime in 2021. What businesses need capital in the interim? Capital will be king!

Risk Management 88

Risk Management Capital Strategy social media 88

Abrigo

DECEMBER 14, 2023

In a banking landscape that is constantly changing with new regulations, increasing competition, and other new challenges, it is critical to maximize your strategic plan's effectiveness. Draw from your personal, industry, or business experience. Every stakeholder should be on board. How will you get there?

Lending 221

Lending Risk Management Meeting Survey 221

PYMNTS

JANUARY 30, 2020

Our platform is championing a culture of collaboration throughout the industry, enabling us to provide a better customer experience to corporate cardholders.”. The solution is designed to unlock human resources, human capital management and payroll data, and enable that information to flow freely between various platforms.

Data 161

Data Fintech Cards Software 161

PYMNTS

JULY 28, 2016

But reports by Equities.com said Cunningham will look to broaden Enova’s reach to small business borrowers, a response to tightening payday loan regulations that could make consumer lending more difficult. He has also held senior-level positions at Harley-Davidson and Capital One, reports added.

Analytics 100

Analytics Lending Data Customer Experience 100

South State Correspondent

OCTOBER 28, 2022

cyber, infrastructure, and regulation. In short, banks have a new breed of customers (see Selling to Machines in Small Idea #4). Small Idea – Policy and Regulations are Lagging But Are Going in Banking’s Favor. This regulation looks more onerous for everyone but seems to be in most banks’ domain and skill sets.

Conference 195

Conference Technology Las Vegas Trends 195

PYMNTS

JANUARY 28, 2020

They are heavily regulated and require heavy investment,” both in terms of capital and human resources. “It It takes time and it takes capital [to go deeper into digital],” he continued. “It These are expensive to deliver, which is why we help customers provide these services and capabilities as part of the package,” he said.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

PYMNTS

JUNE 27, 2017

The partnership also marks Currencycloud’s significant step forward into the Asian market, following a $25 million Series D funding round with backing from investors Anthemis, GV, Notion Capital, Rakuten and Sapphire Ventures.

Cards 100

Cards Mobile Digital Strategies Fintech 100

Independent Banker

MARCH 31, 2022

Lucas White: We need to continue to differentiate community banks and educate policymakers on why tiered and proportionate regulation is necessary. We need to make sure people remember that and have it reflected in laws and regulations that affect our industry. We are not Wall Street banks—we are community banks.

Community Bank 239

Community Bank Community Industry Texas 239

Insights on Business

JANUARY 25, 2019

The enhanced customer experience and cost savings offered by blockchain for KYC are significant and the transparency of blockchain technology empowers governance, risk and compliance across an organization.

Marketing 79

Marketing blockchain Compliance Innovation 79

PYMNTS

JUNE 25, 2018

He noted that in the financial services realm, firms are already heavily regulated and they struggle with the looming threat of consequences, should shortcomings arise, when it comes to risk management. Technology allows firms to bring risk management closer to the customer, in real time.

Risk Management 167

Risk Management Strategy Management Compliance 167

Gonzobanker

MAY 8, 2020

25% 140 banks will have capital levels that have fallen below 8%. They may be looking for a dance partner or hiding from a regulator. So far, bankers have taken comfort in the soundbite that “this crisis is different” because of the strong capital levels and risk management rigor that has developed since the Great Recession.

Lending 104

Lending Analytics Analysis Capital 104

PYMNTS

MARCH 11, 2016

The approval process itself can be prone to a variety of different friction points, but even with an efficient approach there is always the risk of unknowingly approving bad or fraudulent customers.

Data 100

Data Customer Experience social media Fraud 100

Insights on Business

DECEMBER 10, 2017

Fintech startups have the creativity and agility to develop applications to please these consumers, but playing by the rules of this highly regulated industry costs money and ultimately slows them down. Banks provide trust and infrastructure to a partnership with fintech.

Fintech 115

Fintech social media Apple Google 115

PYMNTS

JULY 5, 2018

Banks and regulators joined together to begin testing a new KYC-compliance solution developed on R3 ‘s Corda blockchain platform. We are delighted to have launched, for the first time in the world, a blockchain-based platform that enhances the overall customer experience when trading internationally.”

blockchain 117

blockchain Compliance Technology Regulation 117

Celent Banking

DECEMBER 20, 2016

Sure, there are and will be digital banks that enjoy a profitable business serving niche markets of digitally-driven customers. From Capital One Bank to Shinhan Bank, branch networks are delivering value to both customers and shareholders. The key is doing it well. Change is difficult. Not changing is fatal.

Case Study 100

Case Study Metro Study Capital 100

BankInovation

JULY 31, 2020

A banking charter comes with capital requirements and regulatory oversight that will not be appealing to all fintechs,” said Julie […]. Varo Money officially announced today it is shedding the “banking startup” title, as the company has finally received its banking charter after a three-year journey.

Capital 64

Capital Fintech Payments Company 64

NCR

SEPTEMBER 1, 2017

In the financial services industry, more companies are recognizing how embracing design culture can empower them to deliver customer experiences that are genuinely new, relevant and beneficial. ” Integrating design into business culture. . Embracing design thinking. Image: iStock/littlehenrabi.

Customer Experience 100

Customer Experience Strategy Innovation Virginia 100

Gonzobanker

DECEMBER 14, 2023

Anyone who follows the industry knows this focused institution led by Findlay is all about executing the timeless principles of capital management, credit quality, efficiency and customer service. They should have been investing in fintech growth businesses and they had the capital to do it.” Grab some popcorn and watch.

Fintech 194

Fintech Community Regional Technology 194

Perficient

MAY 21, 2021

Technology Stack: Flask, SQLAlchemy, Bootstrap, ForeignKeys, Jinja | APIs Used: Used data from “California regulations of possibly harmful products”, which was a CSV file. After receiving her MBA in Business from Dartmouth, Gabriella began a career focused on banking and venture capital.

Milwaukee 348

Milwaukee Software Course Detroit 348

Independent Banker

FEBRUARY 28, 2023

“The key is to understand the profiles of the best and [more challenging] customers, which can then impact who you target for solicitation,” says Stephenie Williams, vice president, financial institution marketing product and strategy at marketing solutions company Vericast in San Antonio. It’s not seen as an asset, income-producing activity.”

Community Bank 129

Community Bank Community Marketing Data 129

Gonzobanker

DECEMBER 20, 2019

The company’s market capitalization, which after declining to less than $600 million in the 2009 recession, has now grown to almost $3 billion. Yet the Gonzo team has to give a shout out to the late entry of Texas Capital and Independent Bank. Its Baldrige-winning tenacity on customer experience is legendary and consistent.

Idaho 148

Idaho Conference Data Marketing 148

Lex Sokolin

DECEMBER 10, 2020

The offering is a full on banking, payments, and capital programming environment that connects to Goldman Sachs, Barclays, and Citi. Here’s what we can glean about customers. As we see in the diagram above, the capital itself still sits in licensed and regulated entities. Who is Doing the Embedding?

Branding 52

Branding Apple Capital US 52

Lex Sokolin

DECEMBER 10, 2020

The offering is a full on banking, payments, and capital programming environment that connects to Goldman Sachs, Barclays, and Citi. Here’s what we can glean about customers. As we see in the diagram above, the capital itself still sits in licensed and regulated entities. Who is Doing the Embedding?

Branding 52

Branding Apple Capital US 52

PYMNTS

OCTOBER 26, 2017

You have companies that have hundreds of millions of customers, offer a great customer experience and trade at a currency that rewards revenue, but not necessarily growth profit,” said Asheet Mehta, one of the report’s authors, in an interview with Bloomberg Technology.

Lending 109

Lending Google Fintech Industry 109

FICO

DECEMBER 18, 2018

Accounting Rules & Regulation Overload. You don’t have to be Nostradamus to predict that regulation will continue to drive change in the collections industry. In fact, the regulatory pressure may be compounded by a rush of interpretation of recent regulation. I’ll break it down to four focus areas. Analytics at Last!

Analytics 45

Analytics Regulation Regional Marketing 45