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Cross-Selling and Upselling – 2 Drivers of Relationship Profitability

South State Correspondent

In banking, those numbers are markedly different. The average community bank has thousands of customers, and the vast majority (close to 90%) earn zero or negative ROE. At an average bank, the top 10% of customers generate the entire profit for the bank.

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Community Bank CEO Outlook 2022: Your priorities for the new year

Independent Banker

Independent Banker ’s annual Community Bank CEO Outlook survey reveals how community bank leaders plan to leverage today’s deposit-laden banking environment to grow this year. Janet Silveria, Community Bank of Santa Maria. So, what’s at the top of community bank leaders’ to-do lists?

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Why now is the time to update your bank’s corporate governance

Independent Banker

During the pandemic, many community banks needed to change how they operated. For this and other reasons, now is a good time to review and refresh articles, bylaws and committee charters to ensure resilience and bolster risk management. But if they see it as a risk management tool, it’s a game changer.

Oregon 91
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Open Banking Expands Into SMB Lending, Smaller Banks

PYMNTS

The API enables businesses to collect payments as part of their accounts receivable (AR) processes to do so in a more seamless and integrated way, regardless of payment data format, so that transaction information can be applied to AR records, the company explained. Equiniti Eyes APIs for Risk Management. Yet maturation is low.

Lending 194
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Fintech Deals to Watch: Fall Festivities

Gonzobanker

Treasury management provider Dragonfly Financial Technologies launched independently from an ACI Worldwide sale. NCR announced plans to separate into two independent, publicly traded companies: NCR Voyix , focused on digital commerce, and NCR Atleos , focused on ATMs. Finastra partnered with Glia for digital customer service.

Fintech 103
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The Four Pillars of Smarter Bank Leadership

Gonzobanker

Think about the quality of candidates that top tech companies, Wall Street investment banks and Big 4 management consulting firms recruit. Think about companies that apply rigor to intelligence testing like the famous Microsoft logic interview puzzles. That’s the new DNA we need to increase across the banking industry.

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Recap of Money 20/20 USA 2023 and 10 Banking Thoughts

South State Correspondent

The catalyst was likely a panel led by the CEO of Taktile (AI Underwriting), a Partner from Bain Capital, a partner for Andreessen Horowitz, the chief data scientist from Branch International (digital banking fintech for India and Africa), and a tech correspondent for CNBC.