PYMNTS

NOVEMBER 9, 2020

market share with CVS and Walgreens, unveiled its rebranding Monday (Nov. 9) along with a new vision for its in-store and digital-first experience. The new branding centers on pharmacists and a more holistic approach to health and wellness. The company is also upgrading its digital experience.

Retail 173

Retail Community User Experience Training 173

PYMNTS

SEPTEMBER 3, 2019

The newly branded company aims to innovate the way travel merchants promote and sell across all digital channels. “I am very excited to unveil our new brand, which captures our ambition and capability as both FinTech and travel tech specialists. We started out with a radical, mobile-first solution. .”

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

NOVEMBER 23, 2020

Advanced AI means reducing chargebacks, saving inventory, maintaining brand loyalty and spending more time managing the lunch rush than worrying about fraud.”. To illustrate how AI adoption is playing out in the field, the November Mobile Order-Ahead Tracker® contains a deep dive on the efforts of the Colorado-based Boston Market chain.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

JANUARY 28, 2021

Today, Curtsy has left its roots at Ole Miss and moved to California, where with the tailwind of $14 million in funding and the backing of Y Combinator , the company is refining its operations and looking to grow its target market. “So, Building The Brand. Oates said. Dummy Proof.

Strategy 192

Strategy Branding Mississippi Comparison 192

PYMNTS

FEBRUARY 3, 2020

Business-to-business (B2B) IT firm Xenon arc is launching an enhanced eCommerce platform for small and medium-sized businesses (SMBs) to improve their user experience when tapping services for the materials industry, the firm announced on Tuesday (Feb. Xenon arc’s client list includes known brands in the materials industry.

User Experience 130

User Experience Washington Leadership Marketing Strategies 130

PYMNTS

MARCH 26, 2020

Often, these smaller FIs are inundated with projects that are specific to the legacy products they have offered to the market, said Davis. They are not always fast followers of newly introduced products and services from their larger banking brethren who operate on a national scale. Davis told PYMNTS.

Community 247

Community Community Bank Mobile Cards 247

Accenture

SEPTEMBER 30, 2019

Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹ From changing the colour of a single button to revising promotional messaging, Subway converts test results into effective user experiences with the touch of a button.

Data 150

Data Customer Experience Analytics Case Study 150

PYMNTS

JUNE 29, 2017

Keeping in line with eCommerce’s rise, we’re seeing more companies align themselves with a particular credit card company to increase brand recognition and awareness. Traditionally, the ISO was the sales and marketing driver for our industry. This research forecasts that digital payments are on the rise, with eCommerce making up 14.6

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

JANUARY 6, 2021

As he told Webster, in previous iterations, the RTP system SPEI operated only during certain hours of the day, but now is 24/7, and the focus has, in the past few years, been on payments that are smaller than 8,000 pesos — which puts the bank’s emphasis squarely on small value, high volume retail transactions. Looking Ahead .

Payments 363

Payments User Experience System Mobile 363

Gonzobanker

OCTOBER 6, 2023

Major vendors with multiple core solutions in their portfolios can turn off bank and credit union clients to the entire brand because of staff attrition, declining service levels, and a lack of product evolution in an aging zombie core division. Legacy Tech Stacks. No New Partners. While they may travel in packs, zombies are loners.

Strategy 97

Strategy System UX Tools 97

PYMNTS

OCTOBER 19, 2016

In a press release , ContentSquare said it captures online and mobile behaviors to measure user experience , increase engagement and improve conversion rates. ContentSquare empowers brands to measure content performance, understand visitor intentions and explain consumer decisions when they do or do not purchase.

User Experience 100

User Experience Analytics Online Mobile 100

Cisco

OCTOBER 19, 2020

Some of the most representative messages were based on: Banking in Latin America: Its challenges and opportunities, mainly around cybersecurity and the digital experience. Successful business resilience: How it ensures employee safety, operational continuity, and excellence in customer service.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

JUNE 9, 2017

When it comes to expanding operations internationally, making payments to sellers and vendors is often an uphill battle for cross-border marketplaces. Entering a new market typically means setting up entirely new payout infrastructure. These challenges often prevent companies from expanding to other markets.

User Experience 116

User Experience Payments Operations Strategy 116

PYMNTS

SEPTEMBER 9, 2019

Such legal betting promises to keep consumer experiences centered around pro football in the U.S. One of the ways that these websites are able to differentiate is through user experience. A key part of user experience is payment speeds. You have enormous brands and massive amounts of consumers involved.

Innovation 137

Innovation Payments Taxes User Experience 137

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

Bobsguide

FEBRUARY 22, 2022

The mobile trading app from TCS BaNCS with the new voice-based trading capability, has helped us deliver high usability trading experience to end clients and voice based trading is a market first initiative towards completely touch-free trading.”.

Security 78

Security Mobile User Experience Branding 78

PYMNTS

JANUARY 29, 2019

Unlike most of the other big-ticket purchases in a consumer’s life, where cutting-edge options for financing abound, innovations in the travel market have been far fewer. trillion leisure travel market is ripe for the same kind of digital lending options that have emerged in other parts of the retail ecosystem.

Payments 151

Payments Hawaii Innovation Lending 151

PYMNTS

DECEMBER 11, 2017

Bringing in $165 million in venture funding is a major event in the life of any startup, particularly if the startup in question says it wasn’t even in the market to raise funds — it was doing just fine on its own revenue. I didn’t go into the market with the idea to fundraise,” Nicodemus admitted. “We

Branding 100

Branding Capital Retail User Experience 100

Celent Banking

NOVEMBER 12, 2014

Yet these recent issues serve as a reality check for the neo-bank model—when your value proposition is customer experience, technical issues look 10x worse. It´s far from clear what will happen to these new market players, but Celent envisions a couple of different paths over the next few years.

social media 232

social media Customer Experience Branding Mobile 232

PYMNTS

AUGUST 14, 2018

Try to beat ’em is, of course, a tall order, given that Amazon’s market cap clocks in at over $900 billion – a valuation backed by its massive logistics network, army of 100 million loyal Prime customers, web services profit machine and evolving and expanding commerce ecosystem.

Retail 100

Retail Branding Course US 100

South State Correspondent

APRIL 24, 2023

In addition, you can limit the tasks so that it only books using Open Table or Delta Airlines (using your login) or by giving it a list of brands to choose from. The application iterated at a speed that few bank marketing and deposit teams could ever compete with. It then created a challenge email to test that (below).

social media 195

social media Data Marketing Technology 195

PYMNTS

MARCH 17, 2020

While many luxury retailers have found themselves needing to slash prices to keep inventory moving, some luxury brands are switching manufacturing to assist in the coronavirus crisis. A bright spot is also emerging for luxury brands as China recovers slowly. The luxury business is going the distance for COVID-19.

Branding 146

Branding User Experience Retail Trends 146

PYMNTS

JULY 5, 2017

We also work with many emerging growth startups and SMBs, which forces us to be agile, fast and responsive, while providing continuous momentum to the market and to customers. Applause is massively expanding into helping top enterprises and brands perfect their digital experiences. PYMNTS: What keeps you up at night?

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

MARCH 24, 2020

“As you look at some of the smaller or midsize software platforms, they also want to have that same type of experience” as Uber, said Butler. But when it comes to embedding payments, scale can be a challenge as they enter new markets and expand their customer bases. moving into markets such as Canada, the U.K.,

Innovation 141

Innovation Payments Software Customer Experience 141

PYMNTS

MAY 7, 2020

Kindred Group operates the online casino and sportsbook service Unibet. Kindred Group, which also supports gambling platforms in Europe and Australia, has been operating its Unibet brand in New Jersey and Pennsylvania for about a year. payments market is behind that of Europe, but U.S. The client expectations in the U.S.

Online 142

Online New Jersey Pennsylvania Regulation 142

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. Rewards can help lure customers to a brand and keep them there. I think merchants and issuers alike see the value of rewards in creating a storyline for customers, enhancing the relationship with the brand and driving stronger loyalty,” he added.

Retail 137

Retail UX Cards Branding 137

Perficient

AUGUST 30, 2022

Agility not only offers institutions a path toward expedited change but a way to simplify complex operations. Business stakeholders utilize many different techniques and tools when building a Roadmap, such as market research and customer intelligence data. Defining a clear Roadmap is an imperative beginning step in an Agile project.

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

OCTOBER 20, 2017

It turns out that market entry is not as simple as localizing the interface and setting up a few branch offices. It did translate various product offerings into Chinese, but did not customize user experience or pricing for the local market. The story for payments has looked much the same. The Other Way Around.

How To 103

How To Apple Examples Payments 103

NCR

APRIL 28, 2017

With the landscape shifting rapidly for the financial services industry – thanks to the rise of digital and changing consumer expectations – being able to provide a strong customer experience (CX) can be a key differentiator that helps banks stand out in a crowded and increasingly competitive market.

Customer Experience 91

Customer Experience Analytics Community User Experience 91

PYMNTS

APRIL 22, 2016

Case in point: Soundtrack Your Brand, which raised $11 million last week to provide retail stores with a music soundtrack service — not exactly the showcase for investor support of business FinTech. B2B ePayments. Transactis. Platform Black also claims a zero default rate for FY2016.

Capital 100

Capital Security Software User Experience 100

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. Social marketing to remake bank brands.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

AUGUST 3, 2016

Ninety percent of the $10 trillion “push” payments market opportunity is concentrated in a variety of disbursements made between businesses and consumers that today rely on cash, checks and ACH to move money between those parties. including payments to non-Visa branded debit cards as well.

Payments 100

Payments User Experience Security Cards 100

PYMNTS

JANUARY 25, 2017

At the time of writing, Alphabet’s market cap sat at just over $589.2 Last week, Alphabet’s smart home brand, Nest, announced the launch of its line of products — like smoke and CO detectors, surveillance cameras and thermostats — in four new European markets. 30, 2016, to close at $844.43 The price hit $851.52

Google 100

Google Software Mobile User Experience 100

PYMNTS

FEBRUARY 7, 2020

Retailers that sell products and services online have been slowly, but steadily, removing payment frictions and improving user experience to boost conversion rates. They have done so primarily by adding checkout features like refund policies or free shipping. And Google Search revenues gained 16.7 percent to $27.2

Google 123

Google Retail United States Online 123

PYMNTS

JANUARY 14, 2019

News last week that Macy’s profits would take an unexpected Q4 nosedive set off a retail stock market shock wave that wiped $34 billion in value from the sector. To save physical retail, anyone who wants to operate a physical store must convince consumers that it’s worth their time to—how’s this for an insight?—go go there to shop.

Retail 198

Retail Online Mobile Data 198

Lex Sokolin

OCTOBER 14, 2020

The core question there is to ask whether those people would be paying consumers in the market in the first place, or whether radio and mix-tapes have been replaced by the digital substitutes of “piracy”, YouTube copyright infringement, and other modern artifacts. It is a worse user experience to avoid it. Not Globacap?—?despite

Lending 52

Lending User Experience Google United States 52

PYMNTS

APRIL 19, 2017

Soul Machines’ development of emotionally fueled avatars is part of a recent wave that is spurring the development of the self-service software market, which is reportedly anticipated to grow from $4.47 billion in 2016 to $9.59 billion by 2021.

Digital Banking 180

Digital Banking Technology Samsung Meeting 180