PYMNTS

DECEMBER 14, 2017

Not innovating is not an option. Perhaps in the early days of digital banking and mobile apps, innovative technology was a “nice to have,” but that is no longer the case. The Bank Innovation Readiness Index , in collaboration with payments solutions provider i2c , provides evidence to back that up. Methodology.

Innovation 162

Innovation Branding Payments Survey 162

PYMNTS

MAY 2, 2019

With efforts to bring convenience to its guests through mobile technology, Dunkin’ Brands reported first-quarter results that beat analysts’ top-line and bottom-line earnings estimates. It’s the backbone to our digital ecosystem,” Hoffmann said, adding that it powers initiatives like mobile ordering. million and 62 cents.

Mobile 123

Mobile Innovation Branding National 123

PYMNTS

OCTOBER 23, 2019

By being more transparent with in-store technology, brands can help dispel some of the negative connotations around ‘push marketing.’ As customers are becoming more and more mobile, they faster make a decision which product to purchase.”. Related Innovation. There’s really no reason for beacons to be hidden. percent since 2018.

Innovation 101

Innovation Mobile Retail Regional 101

PYMNTS

DECEMBER 19, 2019

Quick-service restaurants (QSRs) are taking note of the potential of mobile ordering , as consumers can have their favorite foods delivered with a tap of an app. 300: Minimum number of brands enabled by personalization platform operator Dynamic Yield. All this, Today in Data. All this, Today in Data. 16: Number of U.S.

Mobile 130

Mobile Innovation Data Branding 130

PYMNTS

NOVEMBER 27, 2020

That influx of users new to digital paths and processes has created pressure in the market for brands to leverage video content. After all, many consumers have learned that it’s more convenient to have groceries delivered or conduct 80 to 90 percent of their banking transactions online or via mobile.

Video 209

Video Branding Examples Cards 209

PYMNTS

OCTOBER 7, 2020

Smaller companies were the focus of innovation in the commercial card space this week thanks to new cards designed for small and medium-sized businesses (SMBs). This week’s commercial card innovation tracker includes the launch of business cards by American Express and Amazon in addition to one by Wyndham Hotel & Resorts and Barclays.

Cards 248

Cards Innovation United States Branding 248

Payments Dive

AUGUST 18, 2016

No matter which way you turn these days, mobile (or mobility) is at the center of most conversations for banks, retailers, restaurants and any other consumer-facing brand.

Mobile 150

Mobile Innovation Branding Retail 150

PYMNTS

OCTOBER 7, 2020

Restaurants are depending heavily on mobile traffic to help offset declines in walk-in traffic amid the pandemic. In retail, skincare and beauty brand Cleanlogic is setting its sights on the D2C model , while in innovation, Venmo dropped its first credit card for consumers.

Innovation 155

Innovation Data Cards Branding 155

PYMNTS

DECEMBER 5, 2019

A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area.

Innovation 131

Innovation Houston Metro Mobile 131

PYMNTS

OCTOBER 16, 2018

In a bid to serve customers through digital channels, quick-service restaurants (QSRs) are rolling out new innovations. These technologies bring more options for consumers to order and pay for their meals, such as kiosks and mobile ordering. percent – of consumers use QSR-based mobile apps to pay for their orders.

Innovation 183

Innovation Mobile Branding Maryland 183

PYMNTS

FEBRUARY 26, 2018

To keep up with the pace of innovation as competitors move toward mobile ordering, delivery and payments innovations, Restaurant Brands International (RBI), which owns Burger King and other brands, hired CFO Josh Kobza as its new czar leader in January. But not all QSR chains are so focused.

Mobile 109

Mobile Innovation Payments Miami 109

PYMNTS

OCTOBER 29, 2020

Brands, Inc. Brands’ KFC division continued to reopen temporarily closed restaurants and concluded the quarter with approximately 99 percent of them open in a complete or limited capacity. “The Brands CEO David Gibbs said in a call with analysts. Brands reported earnings per share (EPS) excluding special items of $1.01

Branding 115

Branding System United States Mobile 115

Bank Innovation

FEBRUARY 12, 2018

The answer, at least to Barclaycard, is co-branding. EXCLUSIVE – What’s a bank to do when it’s core market is somewhere else and it’s trying to establish itself as a major player in a market already dominated by a set of major banks? Based in the U.K., Barclays is one of the major banks in Europe. […].

Branding 247

Branding Strategy Marketing Cards 247

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

Innovation 223

Innovation Payments Branding Cards 223

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. Apps on mobile phones and tablets with 4G connections introduced even more flexibility to consumers to watch movies and other video content anywhere they wanted.

Innovation 245

Innovation Video Course Meeting 245

PYMNTS

APRIL 10, 2019

With more consumers than ever interested in fulfilling all their financial needs on mobile, both legacy banks and FinTech firms are focusing on creating digital-only banking services, designed to catch and keep customers using their smartphones to bank. An Inside Look at Chase’s Mobile Banking Approach.

Mobile 185

Mobile Digital Banking social media Strategy 185

Bank Innovation

SEPTEMBER 19, 2016

It is always doubly upsetting to see vulgar business behavior from a seemingly platinum-plated brand. in the past, praising its lab and innovation practices, its mobile banking growth, had its executives speaking at our events, and even named Read More. We have certainly been among those that have lauded Wells Fargo & Co.

Innovation 150

Innovation Branding Mobile Operations 150

PYMNTS

JUNE 12, 2019

The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. Science and invention are collective pursuits. LISNR Case Study. The basic idea behind LISNR is to send data securely via audio. Customer Journey.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

JUNE 16, 2020

As a next step in the direction of a digital-first, omnichannel experience, David’s Bridal is teaming with mobile wallet marketing automation platform Popwallet. We are always looking for new and innovative tools to connect with her and we will not stop looking for new ways to surprise her, to delight her, and to serve her.”.

Mobile 169

Mobile Marketing Marketing Automation Customer Experience 169

PYMNTS

APRIL 9, 2019

Retail innovation labs – incubators or tech hubs – aren’t confined to operations run by the likes of Amazon or Walmart. A new lab store from 7-Eleven underscores the innovation wave that is taking place in the convenience store sector of retail – a sector ripe for change, disruption and growth. stores with the innovation.

Innovation 155

Innovation Millennials Dallas Retail 155

PYMNTS

AUGUST 23, 2019

For a glimpse at how innovation is playing out in the retail world, it always helps to take a look at recent developments in the world of quick-service restaurants, or QSRs. And things are getting much more mobile and digital – a trend that promises to play out in the new decade. For instance, Yum! Recipe for Success.

Innovation 124

Innovation Trends Retail New York City 124

Bank Innovation

FEBRUARY 7, 2019

JPMorgan Chase had the highest "buzz ranking" among banks in 2018, according to YouGov's Brand Index, an annual poll measuring which brands are considered the best by consumers. The Buzz […].

Branding 199

Branding Capital Online Cards 199

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs). Stronger Ties.

Innovation 148

Innovation Retail Operations Technology 148

PYMNTS

AUGUST 1, 2019

With upgrades to its mobile app and new product offerings, Dunkin’ Brands grew its digital and delivery platforms while rolling out menu innovations with broader customer appeal in the second quarter. The quick-service restaurant (QSR) brand added 46 net new Dunkin’ locations in the U.S., Menu Innovation.

Innovation 122

Innovation New York City Branding National 122

Bank Innovation

FEBRUARY 23, 2016

We are proud fintech nerds, and for five years we have marked the Coolest Brands in Banking on Bank Innovation based not on the type of sunglasses worn by a CEO, but on the Read More. When we think of cool, James Dean doesn’t immediately come to mind. The app Songsterr does.

Branding 150

Branding Innovation Fintech social media 150

PYMNTS

SEPTEMBER 17, 2018

China’s UnionPay , the payment card issuer, is gearing up to roll out branded cards in the U.K. The companies will give their staff use through a mobile wallet when traveling in Asia, reported the Financial Times. In early December UnionPay plans to issue branded credit cards in other parts of Europe as well. “In

Branding 177

Branding Cards Big Data Mobile 177

PYMNTS

SEPTEMBER 12, 2019

Video games are helping to drive retail innovation and growth, and that includes the hot area of subscription commerce. This is only part of the innovation trend stemming from video games. As that happens, video games continue to attract big money, which will lead to more retail innovation.

Video 248

Video Retail Innovation Trends 248

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. More Innovation. Such desire for speed is also helping to drive innovation in other forms of gambling-related payments.

Innovation 137

Innovation Payments Taxes User Experience 137

Perficient

SEPTEMBER 15, 2020

Experiences in these sectors are becoming more consumer-like: channel-less, mobile, more visually oriented, and replete with easy-to-use features that maximize personalization, touch interactivity, and natural language search. Then widen your inquiry to learn from your customers as they interact with brands well outside your industry.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

JANUARY 21, 2020

The question for the 2020s, and the focus of her remarks at the big show in New York last week, is about innovations itself — what is truly leading in innovation and what constitutes being a laggard? The latter is innovative; the former is, well, just a tweak. Testing Innovation . The answer, she noted, is complex.

Retail 168

Retail Innovation Data New York 168

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. And many retailers are heeding the call: According to the PYMNTS Retail Innovation Readiness Index , 60 percent of health and beauty merchants are focusing on innovation. About the same share — or 60.9

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

DECEMBER 27, 2018

It has been a year of innovations for quick-service restaurants (QSRs), with chains rolling out new digital technologies to help diners order and pay for food without having to wait in line. These are just some examples of how restaurant technology innovations powered convenient restaurant experiences this year: Online Ordering Expansions.

Innovation 157

Innovation Branding Online Technology 157

PYMNTS

OCTOBER 30, 2018

Maybe it’s the reputation of a brand that lowers the mental resistance to inputting payment and personal details on a mobile device to complete a transaction. They might want to innovate, but take shortcuts on security.” Consumers, too, play a role in the wider mobile banking security picture. Trust Advantage.

Mobile 184

Mobile UX Security Fintech 184

PYMNTS

JUNE 26, 2020

Many banks braced themselves for an oncoming surge in the number of consumers accessing their financial accounts online or via mobile banking apps, but safely and seamlessly providing that access remained tricky for many in the space. How N26 Is Using Cloud Core Banking for Nimble Mobile Innovation. customers in late May.

Meeting 227

Meeting Mobile Digital Banking Tools 227

PYMNTS

FEBRUARY 25, 2020

Mobile Cards: Make or Break? One way that banks or ambitious social media platforms will win this combat for customers is through the use of mobile credit and debit cards, with a highly configurable nature and full range of card and spend management controls to please the most vacillating of customers. Follow the Smart(phone) Crowd.

Mobile 153

Mobile Cards social media Survey 153

Bank Innovation

FEBRUARY 6, 2019

banks accounted for 81 of the 500 most valuable and strongest bank brands around the world on Brand Finance’s Banking 500 2019 list, released this week. Led by the Industrial and Commercial Bank of China, the world’s most valuable banking brand (at $79.8

Branding 170

Branding Industry social media Operations 170

PYMNTS

DECEMBER 18, 2018

But these restaurants are not innovating all that fast — even with all sorts of new technologies hitting the market. But customer adoption isn’t behind the slow adoption of QSR innovations — in fact, 62 percent of consumers said the availability of digital innovations would make them more likely to visit QSRs in the future.

Innovation 195

Innovation social media Online Apple 195