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Inside Chipotle’s Decade Of Digital-First Ordering Innovation

PYMNTS

A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. About The Tracker.

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CellPoint Mobile Rebrands As CellPoint Digital To Power Travel Payments

PYMNTS

CellPoint Mobile, which specializes in digital commerce and payment solutions for airlines and travel companies, today rebranded as CellPoint Digital with a new website and product offerings, the company said in a press release on Tuesday (Sept. We started out with a radical, mobile-first solution.

Mobile 129
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Why QSRs Are Growing Digital Investments With Mobile, Partnerships

PYMNTS

As consumers can have their favorite foods delivered to them with a tap of an app, quick-service restaurants (QSRs) are taking note of mobile ordering’s potential. And Wingstop has also worked to grow the availability of its mobile ordering service to offer the options at 90 percent of physical locations by the close of 2019.

Mobile 131
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Retailers Rethink Store Concepts, Digital Strategies Amid New Realities

PYMNTS

In a presentation last month, CEO Anne Bramman said she expects digital sales to grow about 26 percent in 2017, up to 40 percent by 2022. Chief Digital Officer and Nordstrom.com President Kenneth Worzel said the company is now a top 10 eCommerce retailer in the U.S.,

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Unwrapping Chipotle’s Evolving Digital Ordering Strategy

PYMNTS

Fast casual chain Chipotle Mexican Grill became one of the first major restaurant brands to pioneer the mobile ordering experience in 2008. Recent data indicates that digital ordering capabilities are a key ingredient in Chipotle’s business model. How Digital Ordering Drives Labor Organization. “We

Strategy 130
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What Quibi’s Flameout Teaches Us about Behavior Change

Perficient

The mobile TV platform seemed to have it all. Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. For any brand that promises to entertain, motivation should center on pleasure. Why did it lose everything? In its brief run, Quibi burned through $1.7

US 294
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Shake Shack On Tapping AI And Other Tools To Optimize The Customer Experience

PYMNTS

This pressure to innovate is affecting QSRs of all sizes, from independent eateries serving loyal local followings to national or even international behemoths reaching millions of customers each year. Since the pandemic began, we have accelerated our digital investment,” she said. “I I don’t see that slowing down.” .