PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs.

Innovation 245

Innovation Video Course Meeting 245

PYMNTS

FEBRUARY 11, 2020

To help diners make the best use of their mobile devices to order meals, quick-service restaurants (QSRs) are tapping into mobile innovations. Technology that lets diners place their orders for pickup or delivery has become more common, and mobile devices are serving more restaurant functions than they have in the past.

Mobile 144

Mobile Innovation Fraud Branding 144

PYMNTS

JUNE 12, 2019

The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. He added that “our customers buy our product because we offer advantages over the technologies mentioned here.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

JANUARY 31, 2020

We have deep dives into virtual card adoption and self-service technology, as well as a report on Kobe Bryant’s legacy. Bank Is Doing to Drive Virtual Card Adoption. Accounts payable (AP) professionals and vendors still have reservations about adopting virtual cards despite their many benefits.

Cards 131

Cards Technology social media Meeting 131

PYMNTS

SEPTEMBER 16, 2019

And, as consumers have many options, fast-casual and quick-service restaurants (QSRs) realize they must meet growing diner expectations and embrace technology to stay relevant. And food-ordering platforms are teaming up with restaurant technology companies to make it easier for eateries to accept delivery orders.

Innovation 192

Innovation Mobile Groups Indiana 192

PYMNTS

JULY 1, 2020

Nearly four out of 10 CU members would be willing to switch primary FIs, according to the PYMNTS Credit Union Innovation Playbook — and the COVID-19 pandemic is making it even more important for credit unions to provide the support and stability that consumers seek. Listening to Members. Supporting Members Through the Pandemic . “Our

Branding 216

Branding Houston social media Innovation 216

PYMNTS

NOVEMBER 6, 2018

There is also the chance (please no, not this time) of some hassle with payments, such as the corporate account or card not going through, or maybe, on the travel agency side, a software glitch or another problem that adds friction and frustration to an already long travel day. Innovation Challenges. Innovation Willingness.

Innovation 177

Innovation Payments Industry Study 177

PYMNTS

JANUARY 29, 2020

Commercial cards continue to explore more use cases to optimize spend for businesses, from accounts payable (AP) to employee travel and expense management. Increasingly, the corporate card industry is also looking at ways to take advantage of the unique challenges in particular industries. Mastercard Expands EU Biz Card Offerings.

Cards 141

Cards Industry Management Tools 141

PYMNTS

SEPTEMBER 14, 2018

Cashierless stores aren’t just for mega retailers like Amazon to sell prepared food from their kitchens or products from other producers: Beverage brands, among other companies, are getting into the action and choosing this checkout experience for stores that showcase their own products IRL (“in real life”) as a marketing tool.

Branding 139

Branding Marketing San Francisco Seattle 139

PYMNTS

APRIL 23, 2019

In technology, especially when it comes to consumer-focused technology, Apple is viewed as a disruptive force. The digital card will be linked to Apple Pay. The digital card will be linked to Apple Pay. Apple Card is set to be available starting this summer.

Apple 200

Apple Cards Payments Course 200

PYMNTS

APRIL 23, 2019

In the digital age of hospitality technology, restaurants have a trove of tools to help serve customers in their stores. Innovations run the gamut from promo codes to coupons and quick-response (QR) scans in addition to other features such as delivery tracking. percent — innovated to remain competitive.

Innovation 150

Innovation Payments Apple Meeting 150

Bank Innovation

FEBRUARY 23, 2016

We are proud fintech nerds, and for five years we have marked the Coolest Brands in Banking on Bank Innovation based not on the type of sunglasses worn by a CEO, but on the Read More. When we think of cool, James Dean doesn’t immediately come to mind. The app Songsterr does.

Branding 150

Branding Innovation Fintech social media 150

PYMNTS

JUNE 19, 2019

Details were scarce about the company’s new offerings, or how it views this particular brand of travel-industry disruption. Not only that, but 82 percent of travel companies innovate to combat the loss of customers, and 36 percent of travel companies expect innovations to decrease costs.

Innovation 152

Innovation Industry United States Payments 152

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. And those payments, at least in general, are following larger consumer trends when it comes to methods and technology.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

NOVEMBER 1, 2018

Before CEO Toffer Grant founded PEX , he worked in the world of prepaid cards (gift cards in particular), where Christmas was the biggest challenge of every year. Gift card use would faithfully and intensely spike around Christmas, only to settle back to a more typical baseline six to eight weeks after the “event.”.

Innovation 180

Innovation Management Cards Tools 180

PYMNTS

FEBRUARY 25, 2020

Banks and legacy financial institutions (FIs) might be wise to study what disruptive technologies recently did to the print publishing industry, taxi cabs, network TV, and a host of other businesses that were disintermediated with little to no warning in recent years. Mobile Cards: Make or Break? Follow the Smart(phone) Crowd.

Mobile 153

Mobile Cards social media Survey 153

PYMNTS

DECEMBER 30, 2019

This does not mean businesses are disinterested in newer payment innovations, however. percent would like to adopt automatic order matching technologies and 22.9 percent would like to integrate ePayables with virtual cards into their broader B2B operations. Recent PYMNTS research finds that 46.4

Innovation 130

Innovation Payments Data Branding 130

PYMNTS

NOVEMBER 19, 2019

Payments is in a state of constant change, with decision points shifting as fast as each innovation, disruption and tweak in consumer behavior. Financial institutions (FIs) face the issue of whether to outsource their credit card programs or do it themselves – a decision that will maintain its importance in the coming new decade.

Cards 140

Cards Apple Data Innovation 140

PYMNTS

JUNE 5, 2019

Cards (as in prepaid, stored-value cards that consumers can use for gambling, payroll and a variety of other uses, many of them novel) are only half the battle. To get a sense of how the world of payments and cards has changed, Cregan told Webster a story about a conference he attended in Las Vegas in 2009. Take payroll cards.

Cards 158

Cards Las Vegas Innovation Mobile 158

PYMNTS

NOVEMBER 8, 2018

In a bid to increase loyalty, merchants are driving innovations in their stores. The clothing retailer is hardly alone, as 85 percent of merchants say that they innovate to stay competitive, according to the PYMNTS Retail Innovation Readiness Index , while 77 percent say they use it to drive sales.

Innovation 178

Innovation Las Vegas Payments Fort Worth 178

PYMNTS

JULY 30, 2019

A press release Monday (July 29) said Certify/ChromeRiver have reached a deal to acquire Emburse , a startup that provides virtual and physical commercial cards to manage employee spend as well as vendor payments. The company connects business managers to heightened visibility into employee spend and greater control over corporate expenses.

Cards 143

Cards Management Operations Policies 143

PYMNTS

NOVEMBER 14, 2018

14) that it is rolling out tap-to-pay functionality across its Chase Visa card portfolio, an initiative that will begin late this year and extend into 2019. said the rollout will be done on an ongoing basis, spanning when customers open up new accounts or have cards that are renewed. 1 card issuer in the U.S. – Chase – the No.1

Cards 144

Cards Security Innovation Branding 144

PYMNTS

DECEMBER 3, 2019

Though commercial card innovation has recently hit an acceleration point, there is still plenty of room for progress. Power took one key friction point of the small business (SMB) credit card market to task. “Basics like credit card terms, and benefits and services, are the lowest-scoring factors in our study.

Cards 101

Cards Innovation Tools Study 101

PYMNTS

JUNE 28, 2019

credit card business, mobile-first company Jaja will pay an initial cash consideration of $671 million at current rates. The FinTech firm will also serve as the consumer credit card issuer for the AA and the bank’s U.K. s Automobile Association and a Bank of Ireland branded card. (It To acquire the Bank of Ireland’s U.K.

Cards 100

Cards Charlotte Fintech Innovation 100

Perficient

SEPTEMBER 15, 2020

Consumers expect technology to work intuitively, regardless of its underlying complexity. Savvy healthcare innovators leverage the power of consumerization by first observing what works in domains outside of their own, and then adapting those successes to address their own challenges. Here are five tips. Tip 1: Mine Your Inspiration.

User Experience 427

User Experience Innovation Branding Customer Experience 427

Perficient

APRIL 4, 2022

While mobile has long been a part of the carrier offering – pay a bill, get an ID card, file a claim – this survey reflects the evolution of insurers from transactional into personalized servicing. 3) Tell Me – Authentic, Relevant Brand Messages and Experiences. 1) Know Me – Data & Analytics Relevant to the Customer.

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

MARCH 26, 2019

Innovators are seeing the potential to shape the way consumers place their orders at quick-service restaurants (QSRs) through digital technology. Bensen AI Co-founder Adam Sandler has been working with fellow Co-founder David Xiao on intelligent voice ordering. The Voice AI Market.

Technology 121

Technology Maine Study Google 121

PYMNTS

FEBRUARY 19, 2019

Those who work in and around high tech and innovation are lulled into a narrative about progress being on a march ever forward, rarely slowing, never stopping and certainly never turning around and marching in the wrong direction. . Once one gets outside of the top 25 banks in the U.S., The Soft Middle in Financial Services.

Innovation 160

Innovation Fintech Marketing Study 160

PYMNTS

MAY 2, 2019

With efforts to bring convenience to its guests through mobile technology, Dunkin’ Brands reported first-quarter results that beat analysts’ top-line and bottom-line earnings estimates. In the past, members of the DD Perks program could receive points from the coffee quick-service chain by paying with a gift card.

Mobile 123

Mobile Innovation Branding National 123

PYMNTS

MARCH 20, 2020

We have deep dives into in-house restaurant ordering apps and cloud technology, as well as a report on banks running short on large bills amid the coronavirus crisis. In-house ordering apps are typical for large quick-service restaurant (QSR) companies, with only those who are willing to take risks and innovate standing out from the herd.

Technology 181

Technology Apple New York City social media 181

PYMNTS

JANUARY 15, 2018

Visa announced late last week that merchants can now tap into its suite of sensory branding via a pilot program. point-of-sale terminal manufacturers – such as Equinox Payments, Ingenico Group, Poynt and Verifone – to pilot sensory branding with merchant partners in the coming year.

Cards 138

Cards Branding America Study 138

PYMNTS

MARCH 11, 2020

B2B FinTechs are once again showing off the versatility of the corporate card. While QuickBooks is piloting card payments on invoices powered by PayPal , Airwallex is readying the launch of its own corporate card — both physical and virtual — designed to enable cross-border payments. QuickBooks Adds Card Payment Support.

Cards 130

Cards Capital Fintech Tools 130

PYMNTS

FEBRUARY 26, 2018

To keep up with the pace of innovation as competitors move toward mobile ordering, delivery and payments innovations, Restaurant Brands International (RBI), which owns Burger King and other brands, hired CFO Josh Kobza as its new czar leader in January. But not all QSR chains are so focused.

Mobile 109

Mobile Innovation Payments Miami 109

PYMNTS

NOVEMBER 5, 2019

And it might not go so far in payments and commerce in the coming decade, at least going by the results of a new Mastercard collaboration with Harvard Business Review Analytics on what really works when it comes to innovation, companies and executives. 2020 Innovation Sparks. The report, released Tuesday (Nov.

Innovation 102

Innovation Report social media Data 102

PYMNTS

JANUARY 15, 2019

In the digital age, quick-service restaurants (QSRs) can use all sorts of technology to improve the customer ordering experience. From in-store kiosks to mobile apps, new innovations are giving diners the chance to ditch the line and order through other channels. percent of managers view, say, in-store kiosks positively.

Innovation 125

Innovation Mobile Management Branding 125

PYMNTS

DECEMBER 28, 2018

Shoppers had new opportunities to buy groceries without having to walk through the aisles of their local supermarkets or wait in line at checkout counters this year, as grocers rolled out digital innovations in shopping and payments. In addition, he noted at the time that the company was now “exploring partnerships” for other countries.

Innovation 194

Innovation Sacramento Retail Kentucky 194

PYMNTS

OCTOBER 21, 2019

However, most people assumed that was survivable, and that the new millennia — powered by the emerging, mysterious technology known as “the internet” — was going to be a great place to live. We have the end-to-end guide — and the lessons learned during the ride by the innovators who had a first-row vantage points.

Innovation 131

Innovation Payments Apple Mobile 131