NCR

SEPTEMBER 13, 2017

Customer experience and the relationships consumers have with their banks have never been more important. They also offer a genuine alternative to established financial institutions, which must respond by showing they are not being left behind in the customer experience stakes. trillion) in 2017.

Customer Experience 80

Customer Experience Data Branding social media 80

PYMNTS

JUNE 22, 2020

A 24-year veteran of the restaurant technology scene, Kabakoff is charged with leading Lunchbox’s efforts to expand the company’s presence and the adoption of its digital ordering platform by the industry. The hiring comes on the heels Lunchbox’s most recent capital campaign, which raised $2 million in seed funding.

New York 326

New York Marketing Strategies Customer Experience Maine 326

Perficient

NOVEMBER 21, 2023

With nearly three decades of experience directing commercial lending, corporate finance, and insurance for leading brands, Perficient’s Insurance Principal, Brian Bell, stands at the forefront of our financial services practice. SEE MORE PEOPLE OF PERFICIENT   It’s no secret our success is because of our people.

Industry 221

Industry Conference Meeting Maine 221

South State Correspondent

DECEMBER 8, 2023

This conference is crucial because it provides insight into small business banking and has a good mix of essential banking-focused topics with a heavy emphasis on the customer experience. In recent years, product selection, advisory, technology, and a commitment to help support growth have jumped up in importance.

Conference 195

Conference Retail Community Bank Technology 195

PYMNTS

NOVEMBER 16, 2020

When he first came up with the idea for an eCommerce technology company, Co-founder and CEO Finbarr Taylor was in the process of plowing through this story of medieval Japan. Shogun the company makes the details of running an eCommerce site easy enough for its users to live and profit from despite the deep technology that powers it.

Retail 226

Retail Regional Branding Tools 226

PYMNTS

SEPTEMBER 10, 2019

The acquisition will help Shopify boost the growth of its Shopify Fulfillment Network, the fulfillment network it launched in June to ensure timely deliveries, lower shipping costs, and provide superior customer experience for merchants and their customers.

System 128

System Software Branding Customer Experience 128

NCR

MARCH 19, 2018

Of the many new tools and innovations that have had an impact on how people live their lives in recent years, one of the most significant is voice technology. At the moment, voice technology is still largely a novelty, used only for simple tasks that don’t carry too much importance. Rising voice. What could the future hold?

Technology 74

Technology Tools Survey ATM 74

South State Correspondent

JANUARY 23, 2023

With the capital raised by Elon Musk, Microsoft, and others, this year, banks look to license the technology utilizing a paid professional version and leverage the tool through the Microsoft Office Suite to accomplish a variety of tasks more efficiently. Customers can better get data on subscriptions, brands, cash flow, and changes.

Tools 370

Tools Examples Analysis Data 370

PYMNTS

SEPTEMBER 10, 2019

“We are building a Rivian ownership experience that matches the care and consideration that go into our vehicles,” Scaringe said. “As As part of this, we are excited to work with Cox Automotive in delivering a consistent customer experience across our various touchpoints.

Retail 164

Retail Branding Customer Experience Mobile 164

PYMNTS

FEBRUARY 14, 2018

After turning Taco Bell into a lifestyle brand and introducing breakfast at the quick service restaurant (QSR), CEO Brian Niccol is heading to Chipotle Mexican Grill. Chipotle’s shares jumped more than 10 percent following the news, CNBC reported. He also said his own efforts would be tied to innovation once the company found a replacement.

Branding 108

Branding Leadership Customer Experience Innovation 108

PYMNTS

DECEMBER 17, 2020

Fraudsters are also capitalizing on the holiday shopping season as merchants experience higher online shopping rates than ever before due to social distancing orders. Fraudsters are looking to falsify these promotions, however, putting merchants in an untenable situation that requires a brand-new approach to fix.

Fraud 255

Fraud Online Retail Examples 255

Perficient

MARCH 8, 2023

This program strives to provide “women entrepreneurs around the world with business and management education, mentoring and networking, and access to capital.” Gone are the days when a company could just add some (traditionally) feminine branding and call its efforts toward gender inclusivity sufficient.

Innovation Strategies 275

Innovation Strategies Study Marketing Leadership 275

PYMNTS

SEPTEMBER 18, 2019

The idea, as explained in a new PYMNTS interview with Adam Levene, founder of a retail technology company called Hero , is to plug the physical store, so to speak, into the larger digital and mobile worlds where consumers are increasingly operating. And retailers are making bigger bets on [ omnichannel ] technology.”. Future Expansion.

How To 176

How To New York City Retail Mobile 176

PYMNTS

JANUARY 8, 2019

The retailer plans to pilot technology products using Microsoft’s Azure platform at two stores, one in Ohio and one in Washington. Kroger is seeking to bring new customer experiences to market faster, drive personalization with insights and help store associates become more productive. The Grocery Market.

Arizona 109

Arizona Technology Ohio Customer Experience 109

Accenture

MAY 22, 2019

Companies are moving cash off the balance sheet and investing in areas like wages, capital expansion and innovation. Digital-only banks, fintechs and bigtechs have the right mix of entrepreneurial ingenuity and technology capability to make irreversible inroads into corporate banking—including corporate payments.

Payments 150

Payments Customer Experience Survey Capital 150

PYMNTS

OCTOBER 19, 2020

GPS's technology helps brands by allowing them to provide customized experiences put squarely in the cardholders' hands, the release says, having previously supported FinTechs, digital banks, and eWallets on their various journeys.

Study 174

Study Innovation Fintech Customer Experience 174

PYMNTS

JANUARY 9, 2020

“We have enjoyed getting to know and work with the teams at Temasek, Lakestar and Salesforce Ventures, and believe they are the perfect partners to help as we continue to expand and grow our business, technology and client base globally,” said Greg Cross, co-founder and chief business officer of Soul Machines. “We

Customer Experience 130

Customer Experience Technology Branding Retail 130

PYMNTS

MARCH 13, 2019

Additionally, as many as 46 percent expect to see better customer experiences. And it is customer experience that has spurred 56 percent of companies to embrace open banking , with 53 percent citing the need to be innovative and competitive across financial services.

Study 155

Study Customer Experience Fintech Survey 155

PYMNTS

MAY 3, 2019

Small businesses (SMBs) are rarely early adopters of new financial technology (FinTech). Only a few years ago, small businesses lagged in global payments technology uptake. The launch for SMBs certainly reflects the game of catch-up that firms often play, following consumers’ payment and technology adoption habits.

Payments 151

Payments Fintech Customer Experience Technology 151

PYMNTS

OCTOBER 19, 2016

The round was led by Breyer Capital and Foxhaven Asset Management. This Series B capital is to scale Zumper’s core search platform. At the beginning of 2017, we will launch a brand new service that sits on top of our search platform. Zumper , a rapidly growing apartment and home rental platform in the U.S., has raised $17.6

Capital 100

Capital Customer Experience Meeting Management 100

PYMNTS

AUGUST 10, 2017

From user interface technology to security and risk management, the only constant in the financial space is that nothing stays the same for long. We now have three brands under us – UAE Exchange, Xpress Money and via a shareholder vehicle, Travelex. It becomes embedded into a broad range of customer experiences.

How To 136

How To Risk Management Technology US 136

PYMNTS

AUGUST 8, 2017

In an effort to raise the bar on the consumer experience, many in the retail industry have slowly begun integrating more aspects of AI, including machine learning and natural language processing. What AI essentially does for retailers is help them to improve customer service.

Retail 128

Retail Customer Experience Boston Branding 128

PYMNTS

JANUARY 9, 2019

million deal closed at the end of last year, and is the second transaction in two months for Paya, which said in November that it bought Stewardship Technology , a payments facilitator (payFAC) that serves nonprofits and faith-based organizations. Cohen told Webster that First Billing is “in the right spot with the right technology.”

Software 158

Software Ohio Strategy Technology 158

Bobsguide

FEBRUARY 22, 2022

This project has served as an impetus for us to address customer and employee frustration points, simplify and de-risk how we do business, and make us more agile in adapting to future digital technology, customer and regulatory expectations. TCS Financial Solutions is a strategic business unit of Tata Consultancy Services.

Software 78

Software Wyoming Idaho Nevada 78

PYMNTS

AUGUST 3, 2016

First and foremost, think that, by 2020, retailers (at least the successful ones) will have “fully embraced” the use of digital technology. You’re starting to see this more and more now with a lot of successful brands and retailers as they grow out or place more emphasis on omnichannel.

Retail 100

Retail social media Branding Online 100

PYMNTS

AUGUST 2, 2017

Gaming gets much of the glory when it comes to the emerging virtual-reality ecosystem – and for good reason – the application of the technology is obvious. In fact, InContext thinks virtualizing real experiences might help bring some of those erstwhile shoppers back to physical retail.

Retail 101

Retail Branding Data Technology 101

PYMNTS

APRIL 5, 2019

The round also included participation from The Stable, Colle Capital Partners and JTRE, among others. Beyond 3DEN, Neiman Marcus was recently gearing up to open what it describes as a “multi-level retail experience” at Hudson Yards. It would also feature menswear brand Rhone and sock maker Stance. Hudson Yards .

Mobile 100

Mobile New York City New York Branding 100

Lex Sokolin

DECEMBER 10, 2020

The offering is a full on banking, payments, and capital programming environment that connects to Goldman Sachs, Barclays, and Citi. Here’s what we can glean about customers. The value proposition is an embedded “monthly payments” button inside of a retail mobile experience. think about a Walmart-branded credit card.

Branding 52

Branding Apple Capital US 52

Lex Sokolin

DECEMBER 10, 2020

The offering is a full on banking, payments, and capital programming environment that connects to Goldman Sachs, Barclays, and Citi. Here’s what we can glean about customers. The value proposition is an embedded “monthly payments” button inside of a retail mobile experience. think about a Walmart-branded credit card.

Branding 52

Branding Apple Capital US 52

PYMNTS

MARCH 7, 2018

Thriving or just surviving in the omnichannel age means offering comprehensive in-store and online features that both engage customers and connect them with brands. So, our focus has been on delivering a customer experience that adds value.”. That’s how we built a lot of our services, and really our brand, online.”.

Online 100

Online Branding Retail Mobile 100

PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. This group has a relationship with technology that has never been seen before … and when I say technology, I am talking about all components of technology.”. An Analogy. and beyond. The Courage Factor.

Innovation 155

Innovation Study Technology Millennials 155

Bobsguide

FEBRUARY 22, 2022

BDB offers conventional and Islamic business finance services, venture capital and investment advisory to small and medium enterprises across multiple industries in the Kingdom of Bahrain. It will interface with technology offerings from TCS’ partners for CRM, sales, risk management and other enterprise functions.

Innovation 78

Innovation Customer Experience Strategy Operations 78

PYMNTS

OCTOBER 7, 2016

Manchester is known for its world class universities, leaders in technology and science. Large global firms such as RBS and BNY Mellon already call Manchester home, and the city also holds the IT centers for other global financial services brands, such as Lloyds and Barclays,” Manchester’s Inward Investment Agency recently announced.

Fintech 201

Fintech Industry Big Data Trends 201

Independent Banker

AUGUST 31, 2015

Today’s advanced technology provides new ways for ATMs to deliver a secure, enhanced customer experience, lower costs and increased revenues. Improved customer service and experience. Deposit automation has become one of the fastest growing new banking technologies.

ATM 70

ATM Branding Technology Retail 70

PYMNTS

FEBRUARY 7, 2020

The partnership would apply Goldman’s lending technology to SMB loans on Amazon’s underwriting platform, according to unnamed sources. The loans themselves would reportedly be co-branded. The move is on-trend for both firms. The memo dictated several internal staff position and role changes.

Austin 131

Austin Lending Omaha New York City 131

PYMNTS

JANUARY 17, 2017

Accel, Andreessen Horowitz, Index Ventures, Kleiner Perkins Caufield & Byers, Spark Growth and Social+Capital are all involved in the fund. The Slack platform has the most mature bot ecosystem of any platform, which is why companies are putting their technologies on Slack first.”.

San Francisco 100

San Francisco Community Branding Customer Experience 100

PYMNTS

DECEMBER 7, 2016

Rounding out the top three investments, Notion Capital invested nearly $19 million in Smartpipe Solutions, which was a slight boost to activity in the data analytics space. Banks use technology built in the 70s and 80s, which prevents them from providing the experience that their customers expect,” said Lawlor.

Lending 100

Lending Fintech Data Capital 100