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Street Cred: How One Spa Entrepreneur Is Navigating The COVID-19 Crisis

PYMNTS

It’s hard to find a retail resume that’s more impressive than Joyce Hampers’. It starts with an undergrad degree from Boston College and a law degree from Boston University. But a slew of Boston area residents are thankful that she hasn’t. She is right in the eye of the retail hurricane known as the coronavirus.

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Tracksmith: Taking DTC Running From Heartbreak Hill To The Global Market

PYMNTS

Boston is home to the world’s “statement race” — the Boston Marathon. There was a time when you trained there if you considered yourself a serious runner, although Kenya has taken that spot. you’d be hard-pressed to find a Chowdahead who doesn’t think Boston is the running capital of the world.

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Why Consumers Are Firing Traditional Retailers

PYMNTS

Consumers are firing brick-and-mortar retailers from the jobs they held years and decades before. To get their shopping jobs done, consumers are now hiring retailers that make it convenient to do business – anywhere, anytime, through any channel and on their terms. But it’s more than that.

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Top News In Payments: Visa To Begin New Certification Program; Circle Co-Founder To Depart Firm

PYMNTS

In today’s top news in payments, Visa has announced it’s going to begin a new certification program in dispute resolution, as well as fund scholarships that can be used toward the training. Also, the co-founder of Boston-based payments firm Circle will step down from his co-CEO role at the end of the month.

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Retail Pulse: Nike Opens Atlanta SNKRS Pop-Up; FAO Schwarz Plans London Store

PYMNTS

Beyond the pop-up shop, the retailer is opening a “Studio of Dreams” Super Bowl Content Studio on the same block. In addition, Nike said that the space has a “turf-covered training space ripe for working out.”. It has also been reported that the retailer has shuttered roughly two locations each year in recent times.

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Nonprofit Supports Community Entrepreneurs Amid Pandemic

PYMNTS

But what about the entrepreneurs who are still hanging onto their dreams of starting a retail business? Quite the contrary,” says Bob Brennan, chairman of the National Expansion Council and one of the directors of a nonprofit organization called Entrepreneurship for All (EforAll) based in Boston, Massachusetts. “I

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. Opportunity #1: When opening a new account. According to the J.D.