Remove Boston Remove Online Remove Operations Remove Survey
article thumbnail

New Report: SMS-Based Outreach Helps Merchants Authenticate Consumers, Boost Online Sales

PYMNTS

Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing COVID-19 pandemic. A convenient, yet secure solution could be just a few taps away, however. About The Tracker.

Online 272
article thumbnail

Mobile Order-Ahead Sector Goes All-In On AI

PYMNTS

That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, as online ordering becomes a way of life and not just a lockdown relic. Businesses rapidly embraced digital solutions in 2020 as shopping (and eating) moved online while everyone hid out indoors.

Mobile 289
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Central Banks See Digital Fiat As Complement To Cash, Not Replacement

PYMNTS

As reported in the latest “How We Will Shop” report, done in collaboration between PYMNTS and PayPal, 24 percent of all consumers said they had shifted at least one daily activity online, and plan to keep it that way. BIS estimated this year that of 66 central banks polled, 80 percent were exploring CBDCs.

Boston 233
article thumbnail

Merchants Gone Wild: The Surcharge Edition

PYMNTS

Since about mid-December of 2018, checking out in the stores here in Boston has become even more of a hassle. This newfound friction is the result of the City of Boston passing a bill that bans plastic bags and gives merchants the right to charge for ones made of paper. A 2012 survey presented by the U.K.

article thumbnail

Is It Time For Apple To Allow Others Access To The iPhone NFC Chip?

PYMNTS

And you can see it in the hustle by retailers and brands large and small to pivot their businesses and business models — and the disclaimers on just about every retail site starting a week or more ago that orders placed online might not make it in time for Christmas. Source: PYMNTS.com survey of 2,683 consumers conducted between Nov.

Apple 227
article thumbnail

PYMNTS 11

PYMNTS

74 and 31 : Those are the numbers of company-owned and franchised restaurants, respectively, that Boston-based sandwich chain Cosi operated in 15 states before it filed for bankruptcy. $1 Luckily, the PYMNTS 11 is here to break it all down.

ATM 100
article thumbnail

Happy Returns: In-Person Returns For eTail

PYMNTS

In a twist on contemporary retail trends toward online channels, consumers still largely prefer to return in-store. The easiest way to describe what we do,” said David Sobie, CEO of Happy Returns , “is that we’re the buy online, return to store option for retailers that don’t have stores.”. and Houston. and Houston.