CB Insights

SEPTEMBER 6, 2017

Café X Technologies. Cafe X is a robotic cafe in San Francisco that serves premium coffee using mobile ordering and automation technology. It’s the first cafe of its kind from Cafe X Technologies, which is focused on increasing productivity in the service industry through automation. Total Disclosed Funding: $5.1M.

Maine 70

Maine Capital Rhode Island DC 70

PYMNTS

MARCH 19, 2019

More than 70 percent of QSR managers see these as the main benefits of implementing technology, according to the PYMNTS Restaurant Readiness Index. Mobile ordering is available at the chain’s Denver, Boston and Houston locations, with more markets said to be in the works for this year. More than six in 10 – or 65.3

Innovation 179

Innovation Houston Denver Mobile 179

PYMNTS

NOVEMBER 24, 2020

Other companies are leveraging advanced technologies like artificial intelligence (AI) and machine learning to boost their onboarding solutions. Technology giant IBM and Dublin-based client lifecycle management solutions company Fenergo recently partnered to use AI and analytics on the IBM Cloud to help FIs more easily onboard customers.

Online 272

Online Report Customer Experience Analytics 272

PYMNTS

JANUARY 9, 2021

At PYMNTS, we’ve long bemoaned that with all the technological advances making machines better at tasks we don’t really want to do ourselves, we still don’t have robot butlers to call our own. In it, a series of Boston Dynamics robots definitively answer the question: Do you love me, now that I can dance? Yes, we do.

Boston 251

Boston Video Louisiana America 251

PYMNTS

FEBRUARY 7, 2017

While most millennials were brought up in the age of the computer, baby boomers can remember a time when they weren’t surrounded by technology. With the multitude of new technology that has been integrated into the workforce over the past 20 years, baby boomers are at a point where they can no longer ignore it.

Millennials 100

Millennials social media Boston New York City 100

Celent Banking

FEBRUARY 1, 2017

These brands are basically separate products that offer a digital-first experience to a certain demographic, but are closely tied to the main bank. The second type is a completely separate brand ring-fenced under a different technology stack, operating under the umbrella of the parent organization but effectively a separate entity.

Customer Experience 100

Customer Experience Branding Boston Innovation 100

PYMNTS

FEBRUARY 4, 2017

Super Bowl LI is less than 24 hours away from kicking off and deciding once and for all which city is better — Atlanta or Boston (though obviously it’s Boston — since the global headquarters for PYMNTS.com is located here). And then there’s Tom Brady. More likely than not, you will be on the couch eating pizza.

Boston 100

Boston San Francisco Houston Georgia 100

PYMNTS

FEBRUARY 4, 2017

Super Bowl LI is less than 24 hours away from kicking off and deciding once and for all which city is better — Atlanta or Boston (though obviously it’s Boston — since the global headquarters for PYMNTS.com is located here). And then there’s Tom Brady. More likely than not, you will be on the couch eating pizza.

Boston 100

Boston San Francisco Houston Georgia 100

PYMNTS

JUNE 27, 2019

When small business (SMB) investment marketplace MainVest announced a $3 million Seed funding round last week, it did something that many Main Street SMBs cannot do. At the same time, many early stage startups, particularly in the technology sector, still have access to traditional financing, like venture capital and private equity.

Capital 145

Capital Community Oklahoma Maine 145

PYMNTS

AUGUST 24, 2019

CenturyLink Field, home of the Seattle Seahawks , was the first NFL stadium to adopt the technology. But it’s not just payments where the NFL and other sports can shine when it comes to digital and mobile technologies. For the 2019 NFL season – PYMNTS is based in Boston, so Go Pats! –

Payments 161

Payments social media Mobile Seattle 161

PYMNTS

JANUARY 6, 2018

Boston and the areas surrounding New York didn’t get quite as lucky and were actually buried under more than a foot of snow, but the damage was done. The storm affected 60 million people in 15 different states stretching from Maine to Florida, with 13 million people in the direct path of the blizzard warnings. Maybe ask Alexa?

Boston 101

Boston Florida New York South Carolina 101

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market. According to Glover, that means banks in the U.S.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

OCTOBER 31, 2016

To find out how companies can choose the best solutions for their needs, PYMNTS recent caught up with Perry Kramer, vice president of Boston Retail Partners, to talk about the state of the full-service payments industry, the method his team uses when helping retailers find and adopt new payments solutions and what he sees coming down the pike.

Payments 100

Payments Boston Retail System 100

PYMNTS

JUNE 5, 2019

In this month’s feature story, PYMNTS caught up with vendors from Boston and San Diego to explore how mPOS is becoming increasingly critical to winning business at Pride events. It highlights different stakeholders’ contributions, including the institutions and technologies that come together to make mPOS solutions happen.

San Diego 130

San Diego Apple America Mobile 130

PYMNTS

OCTOBER 3, 2019

Quick service restaurant (QSR) chain Boston Market is among the restaurant brands making their first forays into loyalty rewards. Rewards programs continue to be one of the restaurant industry’s favorite tools to retain customers, with several companies rolling out their first rewards offerings.

Branding 139

Branding Boston Mobile Online 139

PYMNTS

OCTOBER 18, 2016

ImageSurge, a Boston-based unattended retail service provider, is looking to change the way consumers window shop. “We believe that integration of digital marketing technologies into the physical space will play a big part in that change. I would like to see our applications in every one of these store windows.”

Retail 100

Retail Boston Mobile Technology 100

PYMNTS

SEPTEMBER 27, 2017

We all want to know what ‘it’ is it in our technology, our clothes and our personal lives.”. But despite the general interest in the area, the conversations around innovation and what’s next in technology isn’t always directed at women, or particularly tailored to their interests. And physical.

Groups 158

Groups Las Vegas Retail Branding 158

PYMNTS

MARCH 2, 2017

Boston-based athletic company New Balance has a simple mission: to become the world’s best running brand. It’s a multi-pronged attack that is leveraging both gadgets and a big reboot of the in-store experience that the Boston-based firm is betting big on. The Step Into Tech: The RunIQ .

Retail 100

Retail Boston Community Branding 100

PYMNTS

APRIL 26, 2019

According to Brent Feldman, chief marketing officer for Boston-based fast-casual eatery B.GOOD , the best way to figure out what customers wanted out of its app was to listen to them. As is the case for all connected technologies, mobile order-ahead apps are constantly at risk for cyberattacks.

Mobile 139

Mobile CA Boston Cards 139

PYMNTS

NOVEMBER 3, 2016

Even a decidedly low-tech business can benefit from a little technological boost to help it roll smoothly into the future. They are increasingly able to serve more customers than ever before, thanks in large part to mobile payment acceptance technology. Pedicab drivers in cities like Boston, Chicago and Washington, D.C.,

Mobile 100

Mobile Dallas Apple Boston 100

PYMNTS

MAY 19, 2016

ECommerce giant Amazon recently used omnichannel technology as a catalyst to enter the luxury goods space, partnering with couture company Moda Operandi to offer high-end shoppers the ability to buy online and pickup in-store. HOW MERCHANTS ARE STAYING AHEAD OF THE ‘CURB’. “A Louis Post-Dispatch.

St. Louis 105

St. Louis Boston Retail Customer Experience 105

PYMNTS

MAY 18, 2017

The May PYMNTS Omnicommerce Tracker™ , powered by Vantiv, looks at the latest advancements in technology and how the rise of new consumer-friendly features are changing the retail landscape. And Boston Dynamics is working on their own robotic delivery system, which it showed off at this past April’s TED 2017 conference.

Report 109

Report San Francisco Retail United States 109

PYMNTS

AUGUST 3, 2018

Meanwhile, in the United States, mPOS is making its presence known among commuters in the Boston area. The Tracker highlights the contributions of different stakeholders, including institutions and technology coming together to make this happen. Adopting mPOS for a Smoother Commute.

Trends 105

Trends Massachusetts United States Boston 105

PYMNTS

AUGUST 22, 2018

In fact, in its founding days back in 2002, Wayfair fit comfortably in the spare bedroom of Conine’s Boston-area home. As of now, the firm is looking to branch out from its Copley Place headquarters in downtown Boston and into a neighboring building that reportedly has enough space to accommodate it. Doubling Down On Tech.

Boston 100

Boston Online Data Retail 100

PYMNTS

OCTOBER 12, 2020

Many of the Main Street businesses, which were once options for consumers, have closed or operate with limited hours and inventory,” Webster noted. Before the pandemic, James Beard award-winning Boston wine bar haley.henry was an eatery known for small plates, tinned fish and all-natural, small-batch wines shipped from all over the world.

Retail 220

Retail Study Report Boston 220

PYMNTS

JUNE 1, 2019

2,420 in Boston and $2,300 in Seattle for a no-frills one-bedroom, probably a walk-up. People had roommates, but were running into lots of challenges that smart design and technology can solve.”. The rent, to paraphrase a great American politician, is too damn high. The problem is that co-living isn’t much of a money-saver.

San Francisco 156

San Francisco Millennials New York Wichita 156

PYMNTS

AUGUST 4, 2016

Passport has designed similar mobile applications for the transportation systems in Chicago, Toronto and Boston. Millennials have been practically handed a smartphone as they emerged into the neonatal world and have grown up with touch technology. Fleischer has negotiated with many banks, not just the main financial institutions.

Samsung 100

Samsung Google Mobile Millennials 100

PYMNTS

JUNE 9, 2017

But, Ali noted, it doesn’t have to be that way if merchants step back and ask — and then answer — two main questions when trying to build and tailor their digital commerce experience. Those smart technology amplifications, he noted, will mean the retail journey may continue to look quite different than it does now.

Retail 116

Retail Mobile Miami Marketing 116

PYMNTS

AUGUST 3, 2016

Despite the public’s anxieties, likely magnified by the recent SWIFT heist, Marianne Crowe, VP of payment strategies at the Federal Reserve Bank of Boston, stated that the Fed will not be revising its Faster Payments security strategies , as safety has been a priority since the start.

Boston 100

Boston Fraud Strategy Payments 100

PYMNTS

JANUARY 17, 2018

That’s especially important when the technology in place to “follow the money” is not agile or robust enough to pinpoint suspicious activity. The industry paid $321 billion in fines just through the end of last year, estimated Boston Consulting Group. Regulation and technology must go hand in hand to combat the bad guys.

System 102

System Technology Boston Data 102

PYMNTS

NOVEMBER 4, 2016

PYMNTS recently caught up with Ben Morris, founder and chief pedicab officer at Coaster Pedicab, which owns and operates bicycle taxi companies in more than a dozen cities, including Boston, Chicago and Washington, D.C., Technology, however, is changing that. Keeping up with the competition .

Cards 100

Cards Payments Mobile Industry 100

CB Insights

AUGUST 8, 2017

We used the CB Insights platform to surface 15 notable, early-stage startups developing technologies related to unmanned aerial, marine, and/or land vehicles designed for unstructured environments. Headquarters: Boston, Massachusetts. Select Investors: Environmental Technologies Fund. Fortem Technologies. Flyability.

Company 70

Company Nevada Utah Los Angeles 70

PYMNTS

DECEMBER 21, 2020

Don’t get me wrong — I did miss being out and about (especially over this past weekend, since there is a lot of still very white snow here in Boston, which makes everything seem even more festive). And I pray that next year’s shopping experience will be filled with that holiday hustle and bustle.

Apple 227

Apple Study Innovation Survey 227

CB Insights

SEPTEMBER 26, 2018

From the digitization of medical records to smart patient care platforms, technology is disrupting the healthcare industry. The Mayo Clinic Departments of Information Technology and Public Affairs teamed up with CFI to create the Mayo Clinic App. One solution: in-house healthcare innovation labs. Cardinal Health — Fuse. Founded: 2014.

Innovation 73

Innovation Cleveland New York New York City 73

PYMNTS

DECEMBER 12, 2019

So, when is it coming to Boston?” Part of that is going to be driven by the greater availability of the technology, and I think there will also be a huge social component that will accelerate adoption far beyond what we’ve seen in 2019 [into] 2020,” he said. That is not the norm in the rest of the U.S. as of today, he noted.

New York 167

New York US Payments Training 167

PYMNTS

OCTOBER 20, 2018

The traditional gift for a ninth anniversary is pottery, and our offices are in Boston – but, you know, no pressure.). No matter how good the technology you built is, payments is hard. When we started Square, the hardware, the servers, the technology was working in three weeks. Really hard.

Innovation 177

Innovation Payments Cards Retail 177

PYMNTS

SEPTEMBER 24, 2018

Emma Nutt, born in 1860 in a small town in Maine, was hired by Alexander Graham Bell in 1878 to be the world’s first female telephone switchboard operator. She stayed with Bell and the Boston Telephone Dispatch Company for more than 30 years until her retirement. At the end of her three-decade-plus career, about 25 percent of the U.S.

Google 190

Google Branding System Apple 190