PYMNTS

MARCH 15, 2019

News came this week, for instance, that AMC Theatres is rolling out food and beverage ordering through its mobile app to help consumers skip the line at the concession stand. As it stands, mobile ordering is available at the chain’s Denver, Boston and Houston locations — and more markets are said to be in the works for this year.

Mobile 108

Mobile Retail Houston Denver 108

PYMNTS

OCTOBER 3, 2019

The new Order To Eat Tracker highlights how several major brands are embracing third-party delivery services, loyalty programs and other ordering solutions in an effort to win over customers. Quick service restaurant (QSR) chain Boston Market is among the restaurant brands making their first forays into loyalty rewards.

Branding 139

Branding Boston Mobile Online 139

PYMNTS

JUNE 10, 2016

Companies like Passport create custom mobile platforms for cities and other municipalities that enable drivers to pay parking fees, commuters to pay mass transit fares, wayward parkers to pay enforcement fines and more, all from their smartphones. Our only reason for this business is mobile payments,” he said. “Our

Mobile 100

Mobile Payments Training Wisconsin 100

PYMNTS

FEBRUARY 7, 2020

Brick-and-mortar retailers are testing convenience store designs that let consumers skip the checkout line and pay for their purchases with their mobile phones. 7-Eleven President and CEO Joe DePinto said in an announcement , “Retail technology is evolving at a rapid pace, and customer expectations are driving the evolution.

Retail 143

Retail Dallas Massachusetts Technology 143

PYMNTS

OCTOBER 16, 2019

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.

blockchain 108

blockchain Boston US Customer Experience 108

PYMNTS

AUGUST 4, 2016

The latest news on mobile payments shows that the big banks are wanting in on the mobile wallet race, but are they already too far back in the pack? Here’s the latest news on the mobile + payments + commerce front. Miami Transportation To Offer Mobile Payments. Miami Transportation To Offer Mobile Payments.

Samsung 100

Samsung Google Mobile Millennials 100

PYMNTS

DECEMBER 26, 2019

To help bring these options to more consumers, retailers and technology companies decided to join forces. It launched the expansion into San Francisco in January, with plans to extend the service into New York, Boston, Los Angeles, Washington, D.C. and Chicago.

Retail 134

Retail New York City Los Angeles New York 134

PYMNTS

OCTOBER 16, 2019

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.

blockchain 100

blockchain Boston US Customer Experience 100

Independent Banker

OCTOBER 29, 2014

Finding the right place, at the right pace in a volatile and uncertain mobile marketplace. Large banks and nonbanks, merchants and technology companies are pressing to solidify their inroads into the financial transaction business. Research and everyday observation show how consumers are increasingly using mobile technologies.

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

OCTOBER 17, 2017

It’s a hungry brand, gobbling up three different food delivery competitors in the last quarter alone: Boston-based Foodler, Groupon’s OrderUp and most recently, Yelp’s Eat24. Foodler launched in Boston in 2005. Grubhub isn’t just about hungry people. The Eat24 deal closed last week on Oct. A Threat to the Empire.

Baltimore 138

Baltimore Boston Chicago Mobile 138

PYMNTS

JANUARY 23, 2020

That’s doubly true at a time of fast-paced technological change like we’re experiencing now. Others are using self-service and mobile ordering creatively, as a competitive differentiator. Loyalty is the real prize, and smart brands have gotten out in front of the challenge. million redemptions in the first 10 months.

Dallas 131

Dallas Customer Experience Boston Mobile 131

PYMNTS

OCTOBER 10, 2016

The report, eMarketer’s “US Holiday eCommerce Preview 2016: Mobile to Fuel Explosive Commerce Growth,” cites better fulfillment options, better advertising tools and the growth of omnichannel as helping to narrow the gap. Brands are making that investment and it really is paying off.”. mobile ad spending is expected to increase by $12.8

Online 100

Online Boston Retail Mobile 100

PYMNTS

OCTOBER 13, 2016

While mint chocolate chip ice-cream might be the way to a foodie’s heart, MintChip digital currency is not the way to a millennial’s mobile wallet, apparently — at least not in Liberty Village, Toronto. South Korea Is Mega Mobile. Korean consumers see no evil in mobile payments. is that Android mobile users in the U.K.

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

JUNE 20, 2019

In an era of restaurant technology that provides diners with many choices, mobile order-ahead is more popular than ever with consumers. According to the latest PYMNTS Mobile Order-Ahead Tracker , some estimates peg mobile ordering at 60 percent of all digital food and beverage purchases.

Mobile 116

Mobile Jacksonville New York City New York 116

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. Pharmacy operator CVS , for example, experimented with a program in Boston in which shoppers received free delivery on prescriptions and eCommerce purchases as well as other perks.

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

JANUARY 18, 2019

Grocers are using autonomous vehicles to help bring fresh food to the doorsteps of consumers, and news came this week that another retailer plans to use the technology: Approximately one month after Kroger announced that it had started to use autonomous vehicles in Arizona, Stop & Shop is intending to use them in the Bay State.

Retail 129

Retail Branding Arizona United States 129

PYMNTS

AUGUST 18, 2016

That’s become pretty much gospel for brands, retailers and marketers alike. And one of the most valuable forms of data right now is behavioral data because it tells a retailer or brand where a customer or potential customer goes, does and spends their time and money on. Our whole history is mobile location.

Data 100

Data Meeting Company San Francisco 100

PYMNTS

JULY 30, 2019

Delivery is not the only way that QSRs are trying to reach more consumers, of course — especially younger consumers married to their mobile devices and who all but take for granted the availability of ever more robust digital consumer experiences. Mobile represents roughly 60 percent of all digital restaurant orders today. McDonald’s.

Mobile 148

Mobile New York Philadelphia Google 148

PYMNTS

FEBRUARY 4, 2019

In some cases, brands like Loblaw and Nike are letting shoppers use their mobile phones to pay for their purchases at their physical stores. Last year, Dollar General rolled out a new mobile app that enables customers to scan and pay for items in the store using their smartphones. From Dollar General to Roche Bros. Roche Bros.

Innovation 126

Innovation Retail Mobile Massachusetts 126

PYMNTS

JANUARY 26, 2018

These inventions use technologies like 4D imaging and touchless interaction to guide users through makeup tutorials or provide beauty regimen advice. A companion mobile app enables tagging of favorites, style comparisons and, of course, shopping recommendations. A Different Approach. Innovation Trajectory.

Data 116

Data Las Vegas Branding Online 116

PYMNTS

MAY 18, 2017

From responsive mobile websites to on-demand offerings, consumers are increasingly demanding that retailers, both online and in the real world, cater to their needs in the moment. . And Boston Dynamics is working on their own robotic delivery system, which it showed off at this past April’s TED 2017 conference. On-Demand Days .

Report 109

Report San Francisco Retail United States 109

Celent Banking

FEBRUARY 1, 2017

A number of customer experience submissions this year focus on building out separate digital subsidiary brands within traditional institutions. These brands are basically separate products that offer a digital-first experience to a certain demographic, but are closely tied to the main bank. Submissions were a mix of the two approaches.

Customer Experience 100

Customer Experience Branding Boston Innovation 100

PYMNTS

AUGUST 3, 2017

This year, Boston Retail Partners principal analyst Ken Morris shared his thoughts with Glossy on the closing department stores and what’s happening as a result. While the many available retail technologies can be somewhat overwhelming for merchants, consumer demand is pushing for a more seamless experience. Not quite yet.

Retail 133

Retail Massachusetts Technology Boston 133

PYMNTS

JUNE 9, 2017

It’s got a new mobile app, new theme colors, new payment options and even a new name — the “Kitchen” was added recently to emphasize the quality, healthy ingredients in every meal. But the most important upgrade, according to Rettker, is that the new mobile app continues to put Protein Bar and Kitchen’s most loyal customers first.

social media 109

social media Mobile Boston Payments 109

PYMNTS

JULY 16, 2018

It’s Boston. It’s February (or maybe it’s May, because it’s still snowing in Boston). The firms are eyeing a confluence of mobile commerce, digital marketing and ease of payments. We call these companion apps,” he said of the mobile conduits, which are gaining traction and being deployed by Frieden’s firm. “So,

Millennials 109

Millennials Boston Retail Mobile 109

PYMNTS

MAY 24, 2018

Unlike more traditional brands, Wiivv doesn’t have inventory. Through Hargovan’s business model and digital printing technology, he can simply make his products on demand. Additionally, Wiivv works on a B2B to C strategy, partnering with leading brands to provide Wiivv’s fit tech as a platform. The Business Model.

Branding 103

Branding Examples Boston Retail 103

PYMNTS

FEBRUARY 1, 2019

Big brands are opening pop-up shops chock full of digital commerce technology and experiences for fans, and Nike is no exception. Between its flagship and pop-up shop, brands like Nike are incorporating mobile payments along with experiences into their new retail spaces as they head into a digital future.

Atlanta 127

Atlanta Retail New York City New York 127

PYMNTS

DECEMBER 21, 2020

And you can see it in the hustle by retailers and brands large and small to pivot their businesses and business models — and the disclaimers on just about every retail site starting a week or more ago that orders placed online might not make it in time for Christmas. percent more than using a contactless mobile wallet.

Apple 227

Apple Study Innovation Survey 227

CB Insights

SEPTEMBER 6, 2017

Café X Technologies. Cafe X is a robotic cafe in San Francisco that serves premium coffee using mobile ordering and automation technology. It’s the first cafe of its kind from Cafe X Technologies, which is focused on increasing productivity in the service industry through automation. Total Disclosed Funding: $5.1M.

Maine 70

Maine Capital Rhode Island DC 70

PYMNTS

MAY 27, 2016

The weather in Boston – and it’s about darn time. The hope is that the brand/experience convo will lure in customers and keep them buying. Their retail experience needs a bit of reinventing , and she did that for the iconic brand when she joined them. Sizzle Or Fizzle: Wells Fargo Mobile Wallet. Burberry, Ms.

Bitcoin 109

Bitcoin Fraud Mobile Apple 109

PYMNTS

APRIL 16, 2018

Not even 20 years ago, before digital, mobile and the always-on world in which we all live today, there were newspapers and television. On those content-filled pages were advertisements hoping to catch the consumer’s eye, build a brand and influence a purchase. Ads went along for the ride. Awash in Digital Exhaust.

Google 121

Google Data social media Branding 121

PYMNTS

DECEMBER 12, 2019

11), that public pilot officially came to an end, as Penn Station was added to the New York list of MTA stations that enables open payments using network-branded contactless cards. So, when is it coming to Boston?” Yesterday (Dec. That is not the norm in the rest of the U.S. as of today, he noted. This time next year, though?

New York 167

New York US Payments Training 167

PYMNTS

SEPTEMBER 24, 2018

She stayed with Bell and the Boston Telephone Dispatch Company for more than 30 years until her retirement. Fearful of giving up ground to a tech intermediary — Apple , Google , Amazon — many OEMs are working with third parties to develop their own branded apps and connected in-dash experiences. population had a phone in their homes.

Google 190

Google Branding System Apple 190

PYMNTS

JULY 31, 2019

Social media was largely considered more friend than foe, most consumers still used passcodes instead of fingerprints to open their mobile devices, and Tom Brady was merely a great athlete instead of the fountain-of-youth demi-god he is today (PYMNTS is based in Boston, so just go with us on that one).

Industry 110

Industry social media New York City Retail 110

PYMNTS

APRIL 20, 2017

I tried last night to make a reservation from Boston to San Francisco, and it told me that I had presented it with a first: There were no flights between those two cities. Within the next few months, the Amex bot will have artificial intelligence and servicing technology. At least that response only took a few seconds to get.

Groups 104

Groups San Francisco New York City Cards 104

PYMNTS

JULY 31, 2019

Social media was largely considered more friend than foe, most consumers still used passcodes instead of fingerprints to open their mobile devices, and Tom Brady was merely a great athlete instead of the fountain-of-youth demi-god he is today (PYMNTS is based in Boston, so just go with us on that one).

Industry 100

Industry social media New York City Retail 100

CB Insights

SEPTEMBER 26, 2018

From the digitization of medical records to smart patient care platforms, technology is disrupting the healthcare industry. The Mayo Clinic Departments of Information Technology and Public Affairs teamed up with CFI to create the Mayo Clinic App. It was created to help people with limited hand and arm mobility eat comfortably.

Innovation 73

Innovation Cleveland New York New York City 73