PYMNTS

FEBRUARY 7, 2020

7-Eleven President and CEO Joe DePinto said in an announcement , “Retail technology is evolving at a rapid pace, and customer expectations are driving the evolution. Introducing new store technology to 7-Eleven employees first has proven to be a very productive way to test and learn before launching to a wider audience.”.

Retail 143

Retail Dallas Massachusetts Technology 143

PYMNTS

JANUARY 18, 2019

Grocers are using autonomous vehicles to help bring fresh food to the doorsteps of consumers, and news came this week that another retailer plans to use the technology: Approximately one month after Kroger announced that it had started to use autonomous vehicles in Arizona, Stop & Shop is intending to use them in the Bay State.

Retail 129

Retail Branding Arizona United States 129

PYMNTS

OCTOBER 3, 2019

restaurant market. Many restaurants are realizing, however, that they need to provide their customers with delivery options to tap into the market’s full revenue potential, and are partnering with third-party delivery services to give customers the option to order their favorite meals, while raking in extra revenue.

Branding 139

Branding Boston Mobile Online 139

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. That mindset “is becoming increasingly necessary if retailers want to remain competitive in the market,” the index found. The aim is to stay on top of the latest digital commerce trends to remain relevant.

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

OCTOBER 16, 2019

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.

blockchain 108

blockchain Boston US Customer Experience 108

PYMNTS

OCTOBER 16, 2019

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.

blockchain 100

blockchain Boston US Customer Experience 100

PYMNTS

JUNE 8, 2017

The 30-year-old QSR brand has plans for aggressive growth in 2017 , and Tripodes will spearhead the effort. Tripodes has more than 15 years of franchising experience with Boston Restaurant & Sports Bar, Bojangles and Moe’s Southwest Grill, among others.

Fort Worth 100

Fort Worth Dallas Georgia Atlanta 100

PYMNTS

JUNE 1, 2016

The new platform, called Magellan , has been built by Wayfair’s very own data science, engineering and marketing teams to enhance the effectiveness of its display advertising campaigns, which will now provide in-depth insights on its target audience and real-time optimization.

Boston 100

Boston US Strategy Retail 100

PYMNTS

JANUARY 23, 2020

That’s doubly true at a time of fast-paced technological change like we’re experiencing now. Yet the image of the kiosk is unblemished, as self-service is in high demand and expected to be a $31 billion tech market within four years. Loyalty is the real prize, and smart brands have gotten out in front of the challenge.

Dallas 131

Dallas Customer Experience Boston Mobile 131

Celent Banking

FEBRUARY 1, 2017

While this makes the category more difficult to judge, it offers immense insight into what’s happening in the market. A number of customer experience submissions this year focus on building out separate digital subsidiary brands within traditional institutions. Brands are similar and products/ services are frequently cross-sold.

Customer Experience 100

Customer Experience Branding Boston Innovation 100

PYMNTS

NOVEMBER 8, 2017

Smart home products simplify life — but the technology can sometimes be confusing or intimidating. According to a Lowe’s blog post on the subject, the Smart Home shops will include thermostats, cameras, lighting, speakers and more from brands like Google, Sonos, GE, Nest, Iris, Samsung and Ring.

Los Angeles 109

Los Angeles San Francisco Raleigh New York City 109

PYMNTS

AUGUST 18, 2016

That’s become pretty much gospel for brands, retailers and marketers alike. And one of the most valuable forms of data right now is behavioral data because it tells a retailer or brand where a customer or potential customer goes, does and spends their time and money on. Our whole history is mobile location. “Our

Data 100

Data Meeting Company San Francisco 100

PYMNTS

MARCH 2, 2017

Boston-based athletic company New Balance has a simple mission: to become the world’s best running brand. Nike and Adidas would also like to be the world’s best running brand, and both are much larger. And those collaborations are even more on display in New Balance’s new brand of physical stores. The Run Hub.

Retail 100

Retail Boston Community Branding 100

PYMNTS

AUGUST 8, 2017

AI enables retailers to learn more about consumer preferences by having technology perform tasks that would typically require some level of human intelligence. Now, more than ever, consumers expect a certain level of personalization when interacting with a brand.

Retail 128

Retail Customer Experience Boston Branding 128

PYMNTS

OCTOBER 11, 2017

Google, for instance, has its Midwest headquarters in the former Fulton Market Cold Storage building. Announcing the decision, McAuliffe said, “Working with companies like Facebook and many others, we are advancing Virginia’s position as a global leader in the technology economy.”. Cambridge, Massachusetts. San Francisco, California.

social media 100

social media San Francisco Boston Chicago 100

PYMNTS

JUNE 20, 2019

In an era of restaurant technology that provides diners with many choices, mobile order-ahead is more popular than ever with consumers. At the same time, he noted that they increase speed of service, access, and convenience for the restaurant’s guests while also driving digital sales and building more love for the brand.

Mobile 116

Mobile Jacksonville New York City New York 116

PYMNTS

DECEMBER 8, 2016

Our solution is oriented toward brand manufacturers who are looking to monitor their brands’ product listings in the online marketplace,” said Silverman. Clavis Insight works with hundreds, if not thousands, of brands across a subset of major product manufacturers. “We’re

Retail 100

Retail Analytics Boston Branding 100

PYMNTS

MAY 18, 2017

The May PYMNTS Omnicommerce Tracker™ , powered by Vantiv, looks at the latest advancements in technology and how the rise of new consumer-friendly features are changing the retail landscape. And Boston Dynamics is working on their own robotic delivery system, which it showed off at this past April’s TED 2017 conference.

Report 109

Report San Francisco Retail United States 109

PYMNTS

SEPTEMBER 22, 2017

The eCommerce giant has reportedly been in talks with middle market pharmacy benefit managers to arrange a contract. The target market would be the uninsured and customers with high deductibles who pay cash for their prescription drugs. Consumers may also be able to “click and collect” beer from their local Whole Foods Market.

Strategy 102

Strategy Los Angeles Retail Google 102

PYMNTS

JULY 30, 2019

The company has also expanded Starbucks Delivers with the help of Uber Eats, which is in more than 2,700 stores in 11 markets. The company’s technology was in place at 700 of the company’s stores in the quarter that was most recent. To take one example, look at the Starbucks results from Q2.

Mobile 148

Mobile New York Philadelphia Google 148

PYMNTS

FEBRUARY 4, 2019

In some cases, brands like Loblaw and Nike are letting shoppers use their mobile phones to pay for their purchases at their physical stores. The projected value of the global POS software market by 2024 is said to be $30.9 The finding was reported by Boston Retail Partners in its 20th annual POS/Customer Engagement Benchmark Survey.

Innovation 126

Innovation Retail Mobile Massachusetts 126

PYMNTS

SEPTEMBER 30, 2016

Cosi, the Boston-based sandwich chain renowned for its flatbread sandwiches, filed for bankruptcy in a Boston courtroom. “Without technology, this industry is not going to move much further.” Cosi operated 74 company-owned restaurants and 31 franchised restaurants in 15 states at the time of filing. billion in debt.

Boston 100

Boston Retail Nebraska Study 100

PYMNTS

JULY 16, 2018

It’s Boston. It’s February (or maybe it’s May, because it’s still snowing in Boston). The firms are eyeing a confluence of mobile commerce, digital marketing and ease of payments. Picture this. It’s snowing. A driver has to pull over and get gas. It’s the kind of commerce that engenders no joy. The Available Data. trillion.”.

Millennials 109

Millennials Boston Retail Mobile 109

PYMNTS

DECEMBER 12, 2019

11), that public pilot officially came to an end, as Penn Station was added to the New York list of MTA stations that enables open payments using network-branded contactless cards. So, when is it coming to Boston?” The goal for Visa was to get 100 million contactless cards into the market by the end of 2019. Yesterday (Dec.

New York 167

New York US Payments Training 167

CB Insights

JULY 9, 2018

Whether you call it happy hour, apéro, or aperitivo, the couple of hours right after work and before dinner is a key drinking occasion for major alcohol brands. This market map includes private companies only and is not meant to be exhaustive of companies in the space. research briefing: The Future of food. Please click to enlarge.

Industry 64

Industry Branding Capital Trends 64

PYMNTS

MARCH 11, 2016

Secrecy is a funny thing for brands. It keeps consumers interested, because a consumer that is always guessing about the next product release is, by necessity, always thinking about the brand. Being too successful at flying under the radar, at best, confuses the target market or audience and, at worst, just misses them entirely.

Retail 100

Retail San Francisco California Minneapolis 100

PYMNTS

JANUARY 6, 2018

Boston and the areas surrounding New York didn’t get quite as lucky and were actually buried under more than a foot of snow, but the damage was done. We imagine they are still figuring out how shovel technology even works. In fact, deliveries of firewood now have a two-week wait in Boston and its surrounding areas.

Boston 101

Boston Florida New York South Carolina 101

PYMNTS

SEPTEMBER 9, 2016

Data from Tracxn Technologies released this week found less than half the volume of venture capital going to B2B startups in between January and August of this year compared to the same period the year before. “Our platform puts more eyes on the job to match orders with invoices. million in seed funding, announced on Thursday (Sept.

Capital 100

Capital Boston Management Report 100

CB Insights

SEPTEMBER 6, 2017

Cava has around 30 restaurants in the DC, LA, and NYC markets, and its packaged dips and spreads are sold in more than 200 Whole Foods Market stores. Café X Technologies. Cafe X is a robotic cafe in San Francisco that serves premium coffee using mobile ordering and automation technology. sweetgreen. Ample Hills Creamery.

Maine 70

Maine Capital Rhode Island DC 70

PYMNTS

JUNE 9, 2017

Kate Rettker, senior marketing manager and manager of the Protein Bar’s mobile order-ahead process, said the company has tweaked its app design to feature more distinct pops of color and better menu functionality, including adding photography. We’re a dietary-sensitive brand,” said Rettker. Because they are special to us.”.

social media 109

social media Mobile Boston Payments 109

PYMNTS

MARCH 15, 2019

As it stands, mobile ordering is available at the chain’s Denver, Boston and Houston locations — and more markets are said to be in the works for this year. On another note, Kroger has sold digital coupon and digital rebate publishing platform You Technology (YouTech) to Inmar.

Mobile 108

Mobile Retail Houston Denver 108

PYMNTS

JUNE 14, 2017

U supermarkets’ Fresh Stories guarantee more than freshness — they also create transparency along the supply chain, showing that U is partnering with local and small businesses, which are trademark values of the brand. And in the Northeast, Instacart and Stop & Shop will be offering same-day delivery to customers in Boston.

Massachusetts 100

Massachusetts Seattle Boston Apple 100

PYMNTS

SEPTEMBER 24, 2018

She stayed with Bell and the Boston Telephone Dispatch Company for more than 30 years until her retirement. Fearful of giving up ground to a tech intermediary — Apple , Google , Amazon — many OEMs are working with third parties to develop their own branded apps and connected in-dash experiences. population had a phone in their homes.

Google 190

Google Branding System Apple 190

PYMNTS

AUGUST 4, 2016

Meanwhile, Samsung is tackling the African market ahead of Apple and Android, and Google announces a way to avoid app downloads. Passport has designed similar mobile applications for the transportation systems in Chicago, Toronto and Boston. Samsung May Beat Android Pay And Apple Pay In Tapping The African Market.

Samsung 100

Samsung Google Mobile Millennials 100

PYMNTS

FEBRUARY 12, 2018

Yet, according to Fung Global Retail & Technology, 6,985 stores closed in 2017 , up 229 percent from 2016, and well above the number of stores which closed in the year that started physical retail’s death spiral: 2008. The average temperature in Boston in February is 37 degrees Fahrenheit, but on Saturday it was 52 degrees.

Big Data 135

Big Data Data Retail Marketing 135

PYMNTS

JULY 31, 2019

Social media was largely considered more friend than foe, most consumers still used passcodes instead of fingerprints to open their mobile devices, and Tom Brady was merely a great athlete instead of the fountain-of-youth demi-god he is today (PYMNTS is based in Boston, so just go with us on that one).

Industry 110

Industry social media New York City Retail 110

PYMNTS

JULY 31, 2019

Social media was largely considered more friend than foe, most consumers still used passcodes instead of fingerprints to open their mobile devices, and Tom Brady was merely a great athlete instead of the fountain-of-youth demi-god he is today (PYMNTS is based in Boston, so just go with us on that one).

Industry 100

Industry social media New York City Retail 100