Accenture

APRIL 5, 2023

Accenture’s recent consumer payments research—which you’ll find in our report, Payments gets personal: strategies to stay relevant—revealed that North Americans have a clear preference for payment methods they trust, from providers… The post Americans value trust above all in payment options appeared first on Accenture Banking Blog.

Payments 369

Payments America Strategy Report 369

Accenture

JULY 27, 2023

With all due respect to the impact of generative AI—which we anticipated in our Top 10 Banking Trends for 2022—the biggest overall story so far this year is probably the… The post Checking in on the Banking Top 10 Trends for 2023 appeared first on Accenture Banking Blog.

Trends 310

Trends Banking Trends Payments 310

Bank Innovation

DECEMBER 28, 2017

As we wrap up another year, we turn our attention to the most popular posts published on our blog in 2017. These posts are representative of our blog’s mission to be the go-to resource for marketing information and best practices for both clients and prospects. 7 B2B Marketing Trends to Watch in 2018. Read Article.

Marketing 268

Marketing Leadership Trends Branding 268

Accenture

JUNE 8, 2022

The pandemic has shown us the dangers of putting efficiency above all else. The post Savvy banks look to AI to regain customers’ trust appeared first on Accenture Banking Blog. The post Savvy banks look to AI to regain customers’ trust appeared first on Accenture Banking Blog. Now as we emerge….

US 445

US System Trends 445

Chris Skinner

APRIL 12, 2020

The main blog headlines are … How JPMorgan Chase, BBVA, ING, DBS and CMB are doing digital Today is the day that Doing Digital, my newest book, is finally live on Amazon and all good book stores.

Maine 434

Maine 434

Accenture

APRIL 19, 2022

With bigtech giants like Tencent, Meta and Microsoft all making big bets on the metaverse, there is little doubt that the internet is on the verge of…. The post The ultimate guide to banking in the metaverse appeared first on Accenture Banking Blog.

Digital Banking 420

Digital Banking Technology 420

Accenture

JUNE 28, 2021

I’ve asked Michael Monday to co-author this blog post on ransomware. Having begun his career in the US Air Force, Michael knows all about precision, rigor and why offense is often the best defense against bad actors. He specializes in cybersecurity in financial services as Accenture Security’s North America Banking Lead.

America 338

America US Marketing 338

Accenture

JUNE 1, 2022

With changes come opportunities—but not all payments players are seizing them equally. In my previous post, we looked at some strategies that digital-native payments disruptors have used to out-grow…. The post 3 powerful ways to craft payments value propositions appeared first on Accenture Banking Blog.

Payments 335

Payments Strategy Industry Technology 335

Chris Skinner

MARCH 15, 2020

All flights and train travel banned. No inbound access at all, unless you are Polish or could provide Polish residency. No outbound access and, if you do leave and return, immediate … The post The politics of pandemics appeared first on Chris Skinner's blog.

Training 516

Training 516

Payments Dive

JULY 20, 2023

The chain plans to offer the palm recognition and payment system at all of its more than 500 stores by the end of 2023, Amazon announced in a blog post on Thursday.

System 195

System Payments 195

Accenture

FEBRUARY 8, 2022

Boundaries between differentiated services have blurred and customers’ expectations of banks go beyond their conventional financial needs to encompass all realms…. The post Transforming banking to adapt to the new world appeared first on Accenture Banking Blog.

Customer Experience 402

Customer Experience Digital Banking 402

Chris Skinner

JULY 1, 2020

In the case of McKinsey, building on yesterday’s free research from Deloitte, this report is all about digital transformation and replacing … The post McKinsey on digital transformation in banking (free research) appeared first on Chris Skinner's blog.

Report 542

Report Case Study Study 542

Chris Skinner

MAY 5, 2020

The vote was split fairly equally between all three choices after … The post Build, Buy or Transform the Bank? appeared first on Chris Skinner's blog. Should they build a new bank, buy a digital bank competitor, or transform the old bank?

Digital Banking 540

Digital Banking Online 540

Accenture

JULY 19, 2021

This blog is based on my keynote presentation at the 2021 Payments Canada SUMMIT Payments leaders probably feel like they are living in the future right now. Digital adoption has exploded across all age groups. The post It’s back to the future for payments appeared first on Accenture Banking Blog.

Payments 349

Payments Industry Groups Banking Trends 349

Chris Skinner

MAY 25, 2020

Suddenly shuttering branch doors, closing head office and asking staff to stay at home, became the modus operandi for all. This is something that no major … The post This is no Black Swan appeared first on Chris Skinner's blog.

America 529

America 529

Chris Skinner

JUNE 24, 2020

He claims that neobanks like Monzo and Starling are not reinventing banking at all. Alessandro then goes on to cite the key things that banking … The post Is FinTech getting it wrong? Focus on needs and wants appeared first on Chris Skinner's blog. They’re just modifying and improving it.

Fintech 533

Fintech Digital Banking 533

Chris Skinner

JUNE 13, 2020

The main blog headlines are … Are banks too full of testosterone? So, this week’s blogs are all … The post The Finanser’s Week: 8th June 2020 – 14th June 2020 appeared first on Chris Skinner's blog. There’s no logical reason for this, but I’ve decided the second week of June is women’s week.

Maine 317

Maine Technology 317

Chris Skinner

MAY 19, 2020

Why do we all cram ourselves into buses, cars and trains every … The post What’s the point of an office? appeared first on Chris Skinner's blog. You think about it, and it kind of makes sense. In a digital age, why do we have to go to a physical office?

Training 519

Training 519

Chris Skinner

MARCH 5, 2020

All seems good one day. Who moved … The post Who moved my cheese? appeared first on Chris Skinner's blog. Like many of us, I am confused about the world, the future, life and everything.

US 537

US 537

Accenture

APRIL 25, 2022

You can never live long enough to make them all yourself.” – Groucho Marx “Sometimes, when you innovate, you make mistakes. The post 4 powerful payments insights from recent fintech news appeared first on Accenture Banking Blog.

Fintech 353

Fintech Payments Innovation Trends 353

Accenture

SEPTEMBER 28, 2022

I’ve been hearing a lot about the metaverse and how it’s going to shake up all sorts of markets, and I began to wonder what it will mean for the auto and equipment finance sector. The post What is the metaverse and why should you care now? appeared first on Accenture Banking Blog.

US 320

US Marketing 320

CFPB Monitor

APRIL 12, 2021

On April 5, 2021, the CFPB issued a blog post suggesting various communication strategies for mortgage servicers, to handle increased volume associated with the COVID-19 national emergency. Providing information in multiple languages to better assist Limited English Proficient borrowers.

Strategy 78

Strategy Tools Video Resources 78

Accenture

FEBRUARY 23, 2022

This new offering is becoming pervasive across all asset types, from laptops to lift trucks, and including services such as vacation travel, on B2C, B2B and even P2P shopping sites. The post Finance now! Opportunities for embedded lending and leasing appeared first on Accenture Banking Blog.

Lending 355

Lending Online 355

Chris Skinner

NOVEMBER 25, 2019

They are changing all the time, doing things all the time, adapting all the time. The question is: are they adapting in … The post Are banks adapting in the right way? appeared first on Chris Skinner's blog. In fact, I should point out that banks are not static beasts, as many claim.

Innovation 461

Innovation Case Study Study Digital Banking 461

Chris Skinner

MARCH 26, 2020

In the next few weeks Doing Digital, my newest book, will be finally live on Amazon and all good book stores. I’ll share many of … The post Doing digital with big banks appeared first on Chris Skinner's blog.

Digital Banking 504

Digital Banking 504

Accenture

MARCH 10, 2022

With cloud skills of all kinds in hot demand across many industries, banks are having to come to grips with an uncomfortable truth. The post Four steps for a cloud-ready talent system in banking appeared first on Accenture Banking Blog. Our recent Modern Cloud Champions research found that the future cloud leaders….

System 354

System Industry Strategy 354

Chris Skinner

JUNE 2, 2020

This is it … In one month, retail sales jumped massively from 16% to 27% of all sales. Other facts and figures that made me smile were Amazon’s retail sales jumping 24% in … The post 2030 arrives in 2020 appeared first on Chris Skinner's blog. The end of main street is nigh.

Maine 484

Maine Retail Technology 484

Accenture

JUNE 27, 2022

Bankers must be weary of all the talk about disruption; in the past 15 years they’ve had to survive both the economic and reputational fall-out of the Great Recession, digitize their business and start moving it to the cloud, manage the greatest-ever distribution of relief funds to see their customers through the COVID-19 pandemic, and….

Management 332

Management Technology 332

Accenture

DECEMBER 4, 2022

Adam and I were talking the other day about all the changes we’ve seen in the auto and equipment finance industry over the last two years. The post Tired of seeing red? Learn how one lessor only saw green appeared first on Accenture Banking Blog. Learn how one lessor only saw green appeared first on Accenture Banking Blog.

Meeting 280

Meeting Industry 280

Chris Skinner

MAY 6, 2020

Let’s assume *all* of them are active. If they are “valued” at $10Bn that’s a per customer lifetime value of … The post Revolut: over-hyped and immature? Yes and no … appeared first on Chris Skinner's blog.

Case Study 493

Case Study Study Fintech 493

Chris Skinner

JULY 4, 2020

The main blog headlines are … The Wirecard fiasco: Wirecard or Weirdcard?

Maine 463

Maine 463

Accenture

APRIL 7, 2022

Cyber-attacks are becoming more sophisticated all the time, and financial institutions are under enormous pressure to protect their customers and networks from this threat. The post The 6 common mistakes banks make in SWIFT CSP appeared first on Accenture Banking Blog. With 23 mandatory controls and 9 advisories in….

Security 335

Security Risk Management Compliance Management 335

Accenture

DECEMBER 14, 2021

Regardless of whether they thrived or neared failure, all of them are now counting on banks to help build for the future as the…. The post How can banks support small business recovery?? appeared first on Accenture Banking Blog.

Innovation 356

Innovation Customer Experience Banking Trends Trends 356

Accenture

DECEMBER 2, 2020

In the first post in this series, we looked at the major trends driving disruption in payments today. The findings presented here all come from the new Accenture Payments Disruptability Index, which was created through analysis…. The post Dimensions of disruption in payments appeared first on Accenture Banking Blog.

Payments 368

Payments Analysis Trends Industry 368

Chris Skinner

MARCH 25, 2020

That’s all on hold until this coronavirus thing ends … Meantime, one of the major sponsors of the book launch is … The post An interview with Mike Heffner, Appian appeared first on Chris Skinner's blog.

Digital Banking 488

Digital Banking 488

Chris Skinner

MARCH 28, 2019

I used to blog about blockchain and distributed ledger technology (DLT) almost once a week … four years ago. Today, I hardly blog about it at all.

blockchain 419

blockchain Fintech Technology Digital Banking 419

Accenture

APRIL 28, 2021

All are connected to Accenture’s latest Global Banking Consumer Study. But in every post we have encountered, in one way or another, the same challenges and questions. If a post-pandemic world is also…. The post How banks can resist commoditization in a digital world appeared first on Accenture Banking Blog.

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Study 312