The Financial Brand

AUGUST 11, 2021

The financial industry can no longer afford to ignore their mobile banking tools. The post Most People Make Deposits Via Mobile Apps (And That’s Not Stopping) appeared first on The Financial Brand - Banking Trends, Analysis & Insights. In light of new research by Chase, 2021 is proof of that.

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Mobile Banking Trends Analysis Trends 36

PYMNTS

FEBRUARY 4, 2019

Artificial intelligence has started — slowly — to make its presence felt in payments and commerce, including in fraud prevention, via early deployments of the technology and cutting-edge AI algorithms. The race to get ahead on the technology is now gaining clarity as well. AI Banking Trends. Fresh data from the U.N.

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Innovation Study Fraud Technology 194

The Financial Brand

JULY 13, 2021

Balancing physical facilities and digital engagement, the top retailers can show banking ways to improve mobile experiences. The post Digital Channel Experience Lessons From Big Box Retailers appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Retail Banking Trends Analysis Trends 43

The Financial Brand

DECEMBER 12, 2021

New units will be user-customized, mobile-integrated and more efficient. The post The ATM of the Future Will Be Much More Personalized appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Having bounced back from Covid's hit, ATMs are now changing.

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ATM Banking Trends Analysis Trends 33

The Financial Brand

OCTOBER 4, 2021

When they come up short, the problem usually isn't the technology. The post Why Chatbots Fail in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Growth of these AI-powered tools is rising, but they get mixed reviews.

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Banking Trends Analysis Trends Tools 40

Insights on Business

APRIL 6, 2017

As Jim Marous notes in his article, Top 10 Retail Banking Trends and Predictions for 2017 , “APIs were not even listed as a 2016 trend, but was #4 in 2017.”. While looking at the predictions for the FinTech area for 2017, I started noticing that APIs were showing up again and again.

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Las Vegas Fintech User Experience Trends 194

Lars Markull

JUNE 29, 2020

Internationally, the term “Open Banking“ refers to the technique of connecting with a bank account and consuming some of the data that lies within. Like many terms in technology, open banking has become a buzzword and is unfortunately often misunderstood.

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Mobile Data Trends Maine 52

Lars Markull

JUNE 29, 2020

Before getting into the rise of open banking, it is important to understand the definition of the term. Internationally, the term “Open Banking“ refers to the technique of connecting with a bank account and consuming some of the data that lies within. This is only possible in cases wherein the bank has built a mobile app.

Mobile 52

Mobile Data Trends Maine 52

The Financial Brand

OCTOBER 24, 2021

New growth will come less from branches and buying other banks and more from acquiring tech, shopping, media or other data-rich companies. The post Traditional Customer Acquisition Methods in Banking Are Dead appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Banking Trends Analysis Trends Branding 41

The Financial Brand

AUGUST 2, 2021

The pace of digital transformation will rocket as vastly increased network speed and connectivity empowers both banks and their competitors. The post How 5G Will Reshape the Future of Digital Banking & Payments appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Digital Banking 43

Digital Banking Banking Trends Payments Analysis 43

The Financial Brand

OCTOBER 18, 2021

The post Growth Is Impossible Without Faster Digital Checking Account Opening appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Financial institutions are experiencing an unacceptable rate of digital account opening abandonment due to slow and broken processes.

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Banking Trends Analysis Trends Branding 38

Javelin Strategy & Research

JANUARY 12, 2022

2022 Digital Banking Trends & Predictions Javelin Report Date: December 1, 2021 Authors: Mark Schwanhausser , Emmett Higdon , Dylan Lerner Research Topic(s): Digital Banking , Digital Strategy & Experience , Mobile & Online Banking The traditional definition of “financial relationship” has changed forever.

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Trends Fraud cryptocurrency Austin 40

BankBazaar

AUGUST 7, 2019

Owing much to the changes in banking trends and the emergence of fintech companies, millennials across India have become open to the idea of borrowing credit. But there’s a major issue that quietly cripples this trend. Well, thankfully, we’ve moved on from this ancient system and aren’t we glad or what!

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Millennials System Lending Trends 60

ZootBlog

APRIL 6, 2016

In 1996, he introduced consumers to direct, branchless banking as the founder of ING Direct Canada. Most recently he founded Zenbanx, a mobile banking account that lets customers save, send and spend in multiple currencies. I guess you could say he knows a little something about banking innovation. Consumers make choices.

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Customer Experience Payments Big Data Banking Trends 60

NCR

APRIL 25, 2018

Indeed, this was found to be a top priority for banks in the year ahead in a recent study by The Financial Brand. For instance, when it comes to mobile payments, being able to simply tap a phone to a contactless reader is much simpler for consumers than having to manually open an app and read a QR code.

Customer Experience 74

Customer Experience Course Trends Big Data 74

NCR

DECEMBER 28, 2015

Technology can be even more volatile—it’s very hard to forecast which platform will gain broad adoption next, and which will recede into legacy status, or never even make a ripple. That’s why it’s an act of extreme hubris to make any kind of predictions about banking and technology. But 2016 is here, so let’s go for it.

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Apple Mobile Technology Security 40

CB Insights

AUGUST 23, 2018

Led by Chairman and CEO Jamie Dimon, the bank is undergoing a transformation, moving away from offline legacy systems and into the digital age. Over the past two years, the bank has spent nearly $20B to scale its technology and prepare itself for the next generation of banking. Mobile apps. Table of Contents.

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Cards Mobile Strategy Branding 76

NCR

MARCH 7, 2016

It’s a symbol of the past, a relic, a lumbering dinosaur crushed by modern advances like mobile technologies. No one denies that online and mobile tools—particularly the deluge of apps that banks have developed and released—have changed many customers’ interaction with the local retail outlet.

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PYMNTS

JULY 4, 2018

The credit union itself, as a business model, is seeing a bit of a technology renaissance. The emergence of high-tech and AI at the credit union level speaks volumes – and funnels right up into some larger digital banking trends. Not when it comes to financial services. FIs, Meet AI.

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Payments Cards Survey Innovation 100

NCR

JUNE 12, 2017

According to The Financial Brand’s 2017 Retail Banking Trends and Predictions report , the single most important trend for the retail banking industry this year will be the drive to remove friction from the customer journey. That’s where customer journey comes into the picture.

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Operations ATM Customer Experience Examples 82

Fintech Labs Insights

FEBRUARY 3, 2017

This opens the door for fintech players to target consumers and workers who do not have access to traditional banking. Because of this banking gap, it is likely that some countries will entirely skip one generation of payment types (e.g. cards and start building a more innovative, mobile-drive(n) payments infrastructure.”

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Fintech Bitcoin Trends Conference 12

PYMNTS

NOVEMBER 14, 2017

But in the last three to six months, there has definitely been a big shift among European banks’ attitudes toward open banking.” “Clearly, banks need to update and upgrade their technology,” Nelson said. “Not only are banks changing in Europe, but this is a global movement,” he noted.

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