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Retail banking trends to look out for in 2023

Independent Banker

By hiring a digital engagement specialist to help customers make the best use of mobile and digital services, Gorham Savings has increased the use of these products. Overall, customer reaction to the community bank’s many initiatives has been positive. “We Looking even further into the future.

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The Future of Mobile Banking Beyond Smartphones

The Financial Brand

Smart glasses could be the mobile device of the future, replacing the smartphone as the main way consumers bank and pay digitally. The post The Future of Mobile Banking Beyond Smartphones appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Consumers Demanding Enhanced Features From Mobile Banking Apps

The Financial Brand

Shifting consumer habits and the emergence of new technologies has put pressure on financial institutions to improve mobile banking experiences. The post Consumers Demanding Enhanced Features From Mobile Banking Apps appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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It’s Time to Empower a Mobile Workforce in Banking

The Financial Brand

The future of work in banking will become detached from physical facilities and become increasingly mobile enabled. The post It’s Time to Empower a Mobile Workforce in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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What Consumers Actually Want From Their Bank’s Mobile App

The Financial Brand

Just about every financial institution has a mobile app. The post What Consumers Actually Want From Their Bank’s Mobile App appeared first on The Financial Brand - Banking Trends, Analysis & Insights. However, if your app is missing these features and functions, it's falling short.

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Mobile Ordering Fad Poses Payments Fraud Threat

The Financial Brand

When quick-service restaurants build their own mobile apps to avoid food delivery apps' fees, errors enable fraud or trigger false declines. The post Mobile Ordering Fad Poses Payments Fraud Threat appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Top Mobile App Trends and What They Mean for Banking

The Financial Brand

Financial institutions can tap this trend to create engagement and embedded experiences. The post Top Mobile App Trends and What They Mean for Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Consumers spend big bucks on gaming and shopping.

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