The Financial Brand

DECEMBER 12, 2021

New units will be user-customized, mobile-integrated and more efficient. The post The ATM of the Future Will Be Much More Personalized appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Having bounced back from Covid's hit, ATMs are now changing.

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ATM Banking Trends Analysis Trends 33

The Financial Brand

OCTOBER 4, 2021

When they come up short, the problem usually isn't the technology. The post Why Chatbots Fail in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Growth of these AI-powered tools is rising, but they get mixed reviews.

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Banking Trends Analysis Trends Tools 40

ZootBlog

APRIL 6, 2016

In 1996, he introduced consumers to direct, branchless banking as the founder of ING Direct Canada. Most recently he founded Zenbanx, a mobile banking account that lets customers save, send and spend in multiple currencies. I guess you could say he knows a little something about banking innovation. Consumers make choices.

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Customer Experience Payments Big Data Banking Trends 60

The Financial Brand

OCTOBER 24, 2021

New growth will come less from branches and buying other banks and more from acquiring tech, shopping, media or other data-rich companies. The post Traditional Customer Acquisition Methods in Banking Are Dead appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Banking Trends Analysis Trends Branding 41

The Financial Brand

OCTOBER 18, 2021

Financial institutions are experiencing an unacceptable rate of digital account opening abandonment due to slow and broken processes. The post Growth Is Impossible Without Faster Digital Checking Account Opening appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Banking Trends Analysis Trends Branding 38

PYMNTS

JULY 4, 2018

The credit union itself, as a business model, is seeing a bit of a technology renaissance. The emergence of high-tech and AI at the credit union level speaks volumes – and funnels right up into some larger digital banking trends.

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Payments Cards Survey Innovation 100

CB Insights

AUGUST 23, 2018

Over the past two years, the bank has spent nearly $20B to scale its technology and prepare itself for the next generation of banking. Live briefing: Consumer Banks in The Digital Age. Learn about the playbooks of today’s top banks as they digitally re-position their consumer products.

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Cards Mobile Strategy Branding 76

NCR

JUNE 12, 2017

According to The Financial Brand’s 2017 Retail Banking Trends and Predictions report , the single most important trend for the retail banking industry this year will be the drive to remove friction from the customer journey. ” [Why Branches Matter in a Digital Age – TSB].

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Operations ATM Customer Experience Examples 82

Javelin Strategy & Research

JANUARY 12, 2022

Banner Section Home Rss.xml 2022 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s specialty areas—digital banking, fraud and security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge from each.

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