Banking 2020

DECEMBER 23, 2014

We recently touched base with Shane Howell, Chief Product Officer, Westpac New Zealand , to discuss how Westpac’s mobile payment sticker roll-out was a strategic risk worth taking. In a few sentences, can you tell us about Westpac Bank? . Can you tell us about the recent mobile payment stickers Westpac recently launched?

Mobile 47

Mobile Technology US Payments 47

Banking 2020

NOVEMBER 19, 2015

Third party payment provider security. Facilitating new services like mobile payments can be done via two main methods – in-house or through a third party such as a mobile payment service provider who uses an Application Programming Interface, or API. In all three cases, operating models need to be improved and reassessed.

Security 40

Security Fraud Regulation System 40

Banking 2020

NOVEMBER 25, 2014

Surprisingly, many customers found that many months after they made a payment, their records still showed as unpaid on their credit report. For some, once their debt has been further sold, payments that were already registered suddenly disappeared. Ohad Samet, co-founder and CEO of TrueAccord. End to end data integration.

Regulation 67

Regulation Analytics Compliance Training 67

Banking 2020

NOVEMBER 30, 2015

Banking institutions must engage with emerging financial technology (FinTech) companies or risk being left behind by an industry that is currently undergoing one of the largest transformations ever seen. In the past five years, the number of FinTech companies and non-traditional payment providers looking to enter the sector has boomed.

Fintech 40

Fintech Innovation Industry Meeting 40

Banking 2020

NOVEMBER 22, 2015

Cash is still dominant in most developing markets, and even in places like the US, paper money still accounts for most consumer payments by volume. A study from Stockholm’s KTH Royal Institute of Technology says the country’s embrace of electronic payments means it’s set to ditch cash in the near future. Number one?

Study 40

Study ATM Mobile System 40

Banking 2020

OCTOBER 18, 2015

Financial inclusion efforts are building globally as new technology and a swathe of regulatory reforms are helping some of the world’s poorest people to make use of banking and payment services. There is the economic case – the more people can save, invest and make payments as and when they choose, the more growth we get.

ATM 40

ATM Payments Industry National 40

Banking 2020

JANUARY 27, 2015

It’s a sprint and the banks need to show agility and foresightedness in their strategic positioning, operational planning and customer handling. Global transaction banking business will need a strong push to support multiple revenue streams, agile- operating technology and product management models. Concluding Thoughts.

Capital 40

Capital Management Operations Leadership 40

Banking 2020

OCTOBER 23, 2015

It is rare that industries are served well by consolidation of similar players as these rarely drive innovation and mostly seek to benefit from cost saving through scalability, operational efficiencies, and product rationalization.

Innovation 40

Innovation ATM Strategy Industry 40

Banking 2020

MAY 27, 2015

Nearly 60 percent of smartphone owners have used their device to bank online, according to new data collected by the Pew Research Center. If you accept mobile payments from customers at off-site events like trade shows, festivals or farmer’s markets, choose a mobile payment provider that offers an “offline” mode.

Mobile 40

Mobile Security Software System 40

Banking 2020

NOVEMBER 25, 2014

Surprisingly, many customers found that many months after they made a payment, their records still showed as unpaid on their credit report. For some, once their debt has been further sold, payments that were already registered suddenly disappeared. Ohad Samet, co-founder and CEO of TrueAccord. End to end data integration.

Regulation 40

Regulation Analytics Compliance Training 40

Banking 2020

OCTOBER 20, 2015

Revenue, while a challenge, is a part of the answer, especially for value-added services beyond payments and balance reporting. In order to maximize training and knowledge sharing, the ability to offer a single platform across segments provides a way to simplify and leverage operational support.

How To 40

How To Training Boston Millennials 40

Banking 2020

JANUARY 15, 2015

Payment disruption and innovation. This year will be huge for payment disruption. The sheer amount of advertising around security features will begin to drive consumers away from plastic and toward mobile-only payments. Apple Pay opened the door for mobile payments, and continued evolution is certain.

Retail 40

Retail Trends Millennials Mobile 40

Banking 2020

FEBRUARY 10, 2015

Coinbase already claims full support for operations in 19 countries, with more than two million wallets, 38,000 merchants and 7,000 developer apps, and it now adds some 24 jurisdictions around the country. Very few companies—Microsoft and Dell among them—currently accept payment with Bitcoins, and the list isn’t growing very fast.

Bitcoin 40

Bitcoin New York Apple Operations 40

Banking 2020

FEBRUARY 4, 2016

That was fine for a while, as the low start up and operating costs of online entrepreneurship didn’t take much of a toll on my earnings. Invoices are out, but payments have yet to come in. I’d find myself in a place of cash flow anxiety for a few days before payments would clear and erase the stress.

Management 40

Management Operations Payments Meeting 40

Tech and Finance

APRIL 29, 2016

PWC Retail banking. In its report on Retail Banking 2020 — Evolution or Revolution, PWC optimistically ignores many of the details of its survey and concludes that banking has a great days ahead. It suggests that top regional banks in the U.S.

Retail 28

Retail Regional Innovation Survey 28

Tech and Finance

APRIL 29, 2016

PWC Retail banking. In its report on Retail Banking 2020 — Evolution or Revolution, PWC optimistically ignores many of the details of its survey and concludes that banking has a great days ahead. It suggests that top regional banks in the U.S.

Retail 28

Retail Regional Innovation Survey 28

Banking 2020

JANUARY 29, 2016

According to the Association for Financial Professionals’ 2015 Payments Fraud and Control Survey , 62% of companies were targets of financial fraud in 2014. Twenty-eight percent of large organizations (those with over 100 payment accounts) report that the potential loss from fraud in 2014 was greater than $250,000.

Fraud 40

Fraud Analysis Policies Training 40

Banking 2020

SEPTEMBER 17, 2015

Many families save only a portion of the projected costs, using it as a ‘down payment’ on the tuition bill, similar to a down payment on a house. The 529 plan is an education savings plan operated by a state or educational institution and is designed to help families set aside funds for future college costs.

Taxes 40

Taxes Tools Strategy Capital 40

Banking 2020

JUNE 2, 2015

A few banks have already initiated these changes but many are waiting to follow. Restructuring: The days of having separate business units responsible for cash management, payments and trade finance in banks are over. Globally, transaction banking forms 35% of corporate banking revenues.

Analytics 40

Analytics Compliance Boston Strategy 40

Banking 2020

DECEMBER 16, 2014

Obvious examples include functions like technology, data, security, finance; and business groups like payments, fintech and retail banking. Today, Heidrick & Struggles’ leadership experts operate from principal business centers in North America, Latin America, Europe, Asia Pacific, Africa and the Middle East.

Leadership 52

Leadership Regional America Industry 52

Banking 2020

NOVEMBER 10, 2015

“Banks must overcome substantial infrastructural challenges and reconcile consumers’ appetite for ease of use with greater security.” ” As ever with banking and payments it comes down to the central balance between security and accessibility.

Mobile 40

Mobile social media Security Report 40

Banking 2020

NOVEMBER 24, 2015

First the good news – banks in Britain stopped nearly £1 billion in attempted fraud in the first six months of 2015. Banks prevented £7 in every £10 of attempted fraud, according to Financial Fraud Action (FFA) UK, which reports that losses on payment cards, online and telephone banking and cheques totalled £325.3

Fraud 40

Fraud Cards Cyber Security System 40

Banking 2020

MARCH 26, 2015

Historically, operators and leaders in the debt collection space have been long time veterans of the industry, having started as collectors on the production floor. Voices banking technology debt debt collection evolution trueaccord' The talent pool in debt collection is starting to see a shift.

Industry 40

Industry Guidelines social media Technology 40