PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. Innovating The ATM Beyond Cash. How To Keep Fraudsters From Scamming Banks Across Every Nook And Channel . Consumers expect secure and fast access to digital tools. The Flaw In Demonizing Big Tech.

Maine 130

Maine ATM Innovation Millennials 130

Bobsguide

JULY 12, 2022

ATMIA, the leading non-profit trade association representing the entire global ATM industry, has announced Auriga as the winner of the “Improving the Costs of Cash White Paper” contest. The contest encouraged the global ATM industry to advocate for the future of cash. ATM pooling. Forecasting future cash needs.

ATM 88

ATM Management Customer Experience Operations 88

Perficient

AUGUST 9, 2022

John Doe may come to a financial institution seeking guidance on how to live off his social security money, while Jane Doe may need assistance on how to best invest the substantial amount of money she recently inherited – each customer should be treated with the same amount of care and thought.

Community 275

Community Customer Experience ATM Examples 275

PYMNTS

APRIL 24, 2020

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Shifting In-Branch Operations. Fifth Third Bank, KeyBank and PNC Bank are among those in the U.S.

Technology 248

Technology ATM Video Tools 248

NCR

FEBRUARY 17, 2017

That includes growth areas like mobile banking, of course, but also covers traditional cornerstones of retail banking like the ATM. Why the ATM is key to omnichannel. According to Retail Banking Research , the number of ATMs worldwide rose by five percent to 3.2 million in 2015. Image: iStock/Piranka.

ATM 85

ATM Mobile Strategy Fraud 85

PYMNTS

FEBRUARY 26, 2020

Digital banking and payments firm i2c is partnering with next-generation commerce firm Sightline Payments to deliver cashless, mobile and omnichannel programs to over 45 gaming resorts, state lotteries, digital gaming and sports betting sites across eight states, i2c announced on Wednesday, Feb.

Oregon 232

Oregon Pennsylvania Innovation Operations 232

PYMNTS

MAY 4, 2017

Among the core reasons for this: The perception that the use of cash was more secure. There’s an immediacy aspect of cash,” Bailey said, whether done at the teller in a branch or increasingly at the ATM. Another lure, according to Pierce: “Being able to budget their money.”. Cash as a Budgeting Tool.

ATM 192

ATM Millennials United States Study 192

PYMNTS

DECEMBER 31, 2020

“Almost overnight, many [banks] had to stand up systems and set up processes that would allow them to service small business PPP loans, their digital solutions were pushed to the brink and they had to learn how to operate almost 100 percent remote,” Douglas Brown, senior vice president and general manager NCR Corporation, told PYMNTS.

ATM 307

ATM Massachusetts Study Operations 307

PYMNTS

NOVEMBER 15, 2019

PYMNTS’ Where Will We Bank Next? S urvey found that banking customers are increasingly placing a higher value on convenience, personal data security and appealing products. These offerings are becoming table stakes for banks, with 34.8 ATMs Get Smarter.

ATM 127

ATM Video Survey Chicago 127

Bobsguide

JUNE 3, 2022

The new Banca Carige smart branches operate in parallel with the traditional network and utilise greater automation and innovative digital banking capabilities enabled by Auriga’s #NextGenBranch solutions. It also enables Banca Carige to optimize highly skilled personnel and deploy staff to more valuable activities.

Video 78

Video Customer Experience Operations ATM 78

PYMNTS

MARCH 1, 2020

This strategic partnership will facilitate workers in this segment with a bank account and empowering them [with] digital banking [solutions] as well as financial security. NPCI will assist workers with using the local payment network Rupay, which operates with ATMs, point of sales (POS) devices and eCommerce sites.

Fintech 130

Fintech ATM National Maine 130

Bobsguide

SEPTEMBER 5, 2022

So how can financial services operators build trust in this digital age? One approach is to ensure technology is being utilised to automate simple tasks, allowing bank staff to take on new more complex responsibilities. Other banks have taken different approaches, including the use of video banking.

Video 97

Video Digital Strategies Digital Banking Security 97

PYMNTS

MARCH 3, 2020

Banks looking to make the most out of these rare visits must use the latest technologies. Digital-first transformations can improve personalization and operating efficiencies, but they also bring challenges, including adoption-related costs and new avenues for fraud. million compared to unsecured companies’ $5.16

ATM 151

ATM Fraud Study Regional 151

PYMNTS

OCTOBER 30, 2018

A consumer’s sense of security and trust can be a funny, even unpredictable thing, especially when it comes to payments, banking and commerce. Good UX vs. Security. They don’t necessarily have a [deep] security background. They might want to innovate, but take shortcuts on security.” Trust Advantage.

Mobile 184

Mobile UX Security Fintech 184

PYMNTS

JANUARY 27, 2020

N26, a mobile bank and a subsidiary of one of Europe’s fastest-growing financial startups, has announced that after five months of operation in the U.S., Accounts opened through N26 also have no hidden fees and offer access to a network of over 55,000 Allpoint surcharge-free ATMs.

User Experience 141

User Experience ATM Mobile Branding 141

PYMNTS

MAY 10, 2019

It is hard to argue, after five decades in existence, that the ATM hasn’t been an overwhelming success as financial products go — in fact, it has changed the face of how consumers interact with banks. We need to get into an operational mode, where we can reduce [the] cost and footprint of the branch,” Engel said. “We

ATM 148

ATM Software Operations System 148

PYMNTS

APRIL 2, 2019

MOXY bank , preparing to be one of the first new community banks to launch in the U.S. in decades, has announced that it is working with technology solutions company NYMBUS to integrate its core digital banking and payment services.

Community Bank 117

Community Bank Community FDIC Washington 117

PYMNTS

JUNE 21, 2019

Moreover, PSCU’s SVP of Product Denise Stevens told PYMNTS in a recent interview, credit union operators can feel the direction the digital winds are blowing. The customer isn’t just looking for a slick app on mobile devices, over the phone, at a branch on a desktop or at an ATM. Finding Friendly Ground With FinTech Firms.

Fintech 163

Fintech Fraud ATM Data 163

PYMNTS

APRIL 4, 2019

But on the whole, she noted, banks can greatly help their efforts in building and leveraging that trust simply by making more of what they do transparent to their customers when it comes to security. Banks need to expose more of their security aspects to consumers so they can seem them in action.

Mobile 169

Mobile Study Security social media 169

PYMNTS

FEBRUARY 26, 2019

Challenger banks may be offering consumers new ways to access financial products, but they still face the same authentication hurdle that has always plagued the financial services market: How do they ensure their customers are who they claim to be? Tapping Into Brazil’s Banking Frustrations. Improving Digital Banking Journeys.

America 122

America Security ATM Fraud 122

MyBankTracker

AUGUST 5, 2020

To provide greater convenience to members, PSECU offers consumer-friendly ATM access and anytime, anywhere digital banking tools. ATM Access. PSECU members have access to nearly 30,000 surcharge-free ATMs nationwide under the CO-OP network. With the fee rebates, members have more flexibility to use any nearby ATM.

Pennsylvania 52

Pennsylvania ATM FDIC Cards 52

PYMNTS

NOVEMBER 1, 2018

Consider a recent PYMNTS interview with Gerhard Oosthuizen, chief technology officer for Entersekt , a South Africa-based FinTech firm that focuses on mobile authentication and app security software. Banks have that base of trust, and the ability to engage with customers,” Oosthuizen added.

Fintech 191

Fintech UX Mobile FDIC 191

Banking 2020

OCTOBER 23, 2015

Disclosure: Banking.com is run by Digital Insight, an NCR Company . For 50 years, the name “ATM” has been synonymous with cash. With that in mind and the recent news that ATM-maker Diebold plans to acquire ATM-maker Wincor-Nixdorf, it’s unsurprising that the deal would come down to cash.

Innovation 40

Innovation ATM Strategy Industry 40

PYMNTS

MARCH 7, 2019

As Red Hat ’s Global Director of Financial Services Richard Feldmann explained, the heart of the embrace and appeal of open source technology is the need for speed, and to evolve use cases for end users (consumers and enterprises) in a more robust and secure fashion. Making Old ATMs New(ish).

ATM 194

ATM Innovation Payments blockchain 194

PYMNTS

JULY 16, 2018

We have investigated the matter thoroughly, addressed the cause and, as a precaution, have implemented additional security measures,” Macy’s said in an emailed statement. Macy’s was able to confirm that social security numbers were not accessed — but that data like birthdays and addresses might have been.

Cards 100

Cards Data Digital Banking Retail 100

PopularBank

OCTOBER 28, 2020

Popular Bank conducted a detailed review and analysis of its current network, including its usage, proximity to additional Popular Bank branches, the needs of customers and accessibility to supplemental services. Of the 11 branches closing, eight are within two miles of another Popular Bank branch.

Puerto Rico 52

Puerto Rico New York Metro Community 52

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. It’s a bit of an unprecedented step – I don’t really know many banks that have a waitlist for their bank account.”.

User Experience 100

User Experience Digital Banking Customer Experience System 100

Banking 2020

JANUARY 15, 2015

The retail banking industry has seen major changes occurring in the industry over the last few years with the adoption of mobile banking, the rise to prominence of the millennial demographic, narrowing margins, stagnant top line revenues, the future of the branch and continued regulatory changes. Digital Banking.

Retail 40

Retail Trends Millennials Mobile 40

South State Correspondent

JUNE 27, 2023

Bank data is much the same. You can survive as long as you use the same ecosystem, such as your core system and digital banking platform. For example, ISO 20022 defines the elements of a real-time payment, what constitutes a beneficial owner, or what happens during a transfer of securities for collateral (below).

System 195

System Data Examples Payments 195

CB Insights

AUGUST 23, 2018

Learn about the playbooks of today’s top banks as they digitally re-position their consumer products. Today, JPMorgan (JPM) is using its capital and scale to build an entirely digital bank. JPM’s evolving suite of digital banking apps. JMP’s evolving suite of digital banking apps.

Cards 76

Cards Mobile Strategy Branding 76

William Mills

SEPTEMBER 9, 2016

From their web site: Liferay makes software that helps companies create digital experiences on web, mobile and connected devices. Our platform is open source, which makes it more reliable, innovative and secure. Andrew Barnett – Principal Digital Banking and Payments Consultant and Elizabeth Santorelly. I believe that.

social media 40

social media ATM Mobile Customer Experience 40

Fintech Labs Insights

NOVEMBER 18, 2014

Myth 1 >> Bank branches are needed for "complex" financial matters Truth : Branch banking is on the way out Prediction : The U.S. My grandparents operated a much-loved corner grocery. It''s also an unintended consequence of offering all digital banking services free of charge. My wife loved Blockbuster.

Lending 30

Lending Mobile Online Digital Banking 30

PYMNTS

JUNE 1, 2020

Banks worldwide are undergoing digital transformations to provide the latest and most advanced services and technologies to their customers, such as remote loan applications, video tellers and biometric-enabled ATMs. Improved security is another API benefit. These tools are not developed in a vacuum, however.

Data 146

Data Fintech Security ATM 146

PYMNTS

JUNE 27, 2019

Broadly speaking, CO-OP is a financial technology (FinTech) company that offers debit and credit processing solutions; operates the largest ATM and shared branch networks for thousands of credit unions in the United States; and offers a comprehensive set of online and mobile banking solutions.

Payments 100

Payments ATM Lending United States 100

Fintech Labs Insights

JANUARY 8, 2017

The company announced last month that it has signed a memorandum of understanding with fellow Finovate/FinDEVr veteran Fidor Bank ( F11; FD16 ) that will make Token’s software available within Fidor AG’s digital banking and open community middleware technology, Fidor OS. Wealth Management and Investing.

Fintech 12

Fintech blockchain Technology Lending 12

PYMNTS

MAY 21, 2016

In partnership with Nuance Communications, the same Massachusetts-based company behind the voice of Siri, the bank is piloting the technology in order to initially promote voice-activated functionality around spending tracking. Security, the voice of reason. The voice technology, he said, sits behind the bank’s existing security.

Technology 115

Technology Trends Maine Digital Banking 115

PYMNTS

OCTOBER 23, 2018

A consumer can go to an ATM and take out $500 without a problem, but that same consumer is going to have to walk into a bank and see a teller in order to withdraw $5,000. It is not something that has happened overnight. In the Netherlands, where the process is pretty advanced, it has been a decade-long journey.

Retail 186

Retail Online Data Mobile 186