PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. There are so many levers to engage consumers” in rewards, said Wind, and whether it is tied specifically to a card or merchant, additional leverage can come through email marketing campaigns or percentage-off programs at retailers. credit cards, 1.3

Retail 137

Retail UX Cards Branding 137

Gonzobanker

DECEMBER 2, 2014

As a banker, clearly the first thing I had to do was run out and test Apple Pay. But as I make my way around to different clients, family and friends, I’m a bit surprised at how few people that moved to the new phone have tried Apple Pay. One interesting side effect of my three-week experiment is worth noting. Cheers, DJ.

Apple 110

Apple Cards Mobile Strategy 110

PYMNTS

AUGUST 9, 2019

-based Emerging Payments Association (EPA) published a report on the impact of SCA on the payments experience, and found that 75 percent of issuers said they would be ready by the Sept. Nearly three-fourths (74 percent) of issuers expect SCA to lead initially to a decline in user experience. 14 deadline.

Compliance 152

Compliance Regulation User Experience Retail 152

PYMNTS

SEPTEMBER 3, 2019

“A seamless user experience in all digital channels is vital,” said Stephane Druet, head of marketing and product strategy at CellPoint Digital. A true omnichannel platform will revolutionize the way travel merchants operate and thrive.”

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

FEBRUARY 7, 2020

India’s Gaana Streaming Service Far Surpasses Apple, Spotify. India has access to Apple Music and Spotify, but it’s the country’s homegrown Gaana that is getting the largest share of listeners. Stripe Powers Digital, In-Store Payments For Lightspeed Retail, Restaurant Customers. Why Consumers Are Firing Traditional Retailers.

Google 123

Google Retail United States Online 123

PYMNTS

JUNE 22, 2020

The business would also need to address all these issues without sacrificing its user experiences, ensuring that its Mexican consumers can shop and pay on its sites with the same degree of ease, speed and convenience as its U.S. The ability to service things like Apple Pay and Google Pay in the U.S.

Strategy 230

Strategy Payments America Examples 230

Banking 2020

JANUARY 15, 2015

The retail banking industry has seen major changes occurring in the industry over the last few years with the adoption of mobile banking, the rise to prominence of the millennial demographic, narrowing margins, stagnant top line revenues, the future of the branch and continued regulatory changes. This year will be huge for payment disruption.

Retail 40

Retail Trends Millennials Mobile 40

PYMNTS

AUGUST 14, 2018

Amazon and its ever-expanding marketplace of goods presents a problem that looms large in retail: try to beat ’em or try to join them. It’s not impossible to compete, but Amazon’s most notable and intractable competitors are super-sized themselves: Walmart, Google, Target, Apple, etc.

Retail 100

Retail Branding Course US 100

PYMNTS

OCTOBER 23, 2019

But with Disney+ and Apple TV+ launching soon, the competition for subscribers is heating up. The research shows that users’ negative experiences with how streaming platforms operate correlate with greater likelihoods of account cancellation – and this starts with registration. User experience matters.

Study 139

Study User Experience Training Apple 139

PYMNTS

AUGUST 1, 2017

Business Insider noted that Google is going to have to step up its smart home device game if it wants to remain competitive in the coming months, with new devices hitting the shelves from Apple, Microsoft, Samsung and possibly even Facebook. Consumers purchase home devices because they want to add convenience to their lives.

Google 101

Google User Experience Samsung Apple 101

Gonzobanker

JANUARY 17, 2020

In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

PYMNTS

OCTOBER 2, 2018

In a recent PYMNTS interview , CEO Gabriel Weinberg talked about how his company raised $10 million in fresh capital — only the second funding round for the 10-year-old, Pennsylvania-based operation — and has plans to better promote itself to a global audience, while also offering other privacy protection technology.

Data 189

Data Online Google social media 189

PYMNTS

JANUARY 25, 2019

Here’s another headache for Apple , which is already dealing with weakening iPhone sales : Its hold on Chinese mobile consumers looks set to weaken, at least over the long term, thanks to an app update designed to make the WeChat app even stickier than it already is. Apple Service Business. Mini Programs. Chinese Mobile Ecosystems.

Apple 144

Apple Mobile Retail User Experience 144

PYMNTS

JANUARY 25, 2017

Along with Google Voice, there’s Google Hangouts, which can be used across a number of smartphone and desktop operating systems. There’s Google Allo, a text messaging app that also allows users to talk to Google Assistant, and Google Duo, which allows for one-on-one video chats. Both Allo and Duo are available on iOS and Android.

Google 100

Google Software Mobile User Experience 100

Accenture

SEPTEMBER 30, 2019

It’s no secret that the big tech companies—especially the ‘GAFA’ of Google, Amazon, Facebook and Apple—are using data to personalise and target offers to customers, and getting better returns as a result. Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹

Data 150

Data Customer Experience Analytics Case Study 150

William Mills

MAY 11, 2016

Diana Chin (HR & Operations). Demoing first with apple watch. Is this the first time we have seen an apple watch as apart of a demo today? Portfolio outlooks, recommendation.Provide retail and advisory users the insight they need with Polly Portfolio. Svyatoslav Ostrovsky (Head of Retail Digital Business).

Video 40

Video Mobile social media Analytics 40

NCR

JULY 26, 2017

Consider the impact the likes of Amazon and Apple have had on the retail and music industries. Financial institutions need to be ready to meet this level of expectation in an area that remains absolutely critical to the overall customer experience in retail banking: the self-service channel. How to maximize availability.

Mobile 81

Mobile ATM User Experience Meeting 81

PYMNTS

JANUARY 2, 2017

From using virtual reality to overhauling the retail industry to shifting trends in cross-border payments, here are some of the highlights from our 2016 Trackers. Prpic and his team are hoping to use VR technology to transform luxury and high-end retail as we know it. DEVELOPER TRACKER. FASTER PAYMENTS TRACKER.

Retail 123

Retail Millennials blockchain Mobile 123

PYMNTS

APRIL 2, 2019

The hallmarks have been single platforms, or perhaps two operating systems — in other words, convenient and widely adopted frameworks, and jumping-off points for innovation. The user experience today, in authorizing online payments, crosses anywhere from five to 15 screens. is authorized in the U.K.

Software 165

Software User Experience Security Compliance 165

CB Insights

OCTOBER 10, 2017

At the time of acquisition, it had 700,000 users and had processed about $12 billion in transactions since its launch in 2013. The key to Level Money’s user experience is that it gets people to offer actionable information about their personal finances their first time using the product.

Tools 78

Tools Millennials US Maine 78

William Mills

SEPTEMBER 7, 2016

Silver Fusion Retail Outlet: Where Snowbirds Shop”. Integrated with major retailer API’s like Amazon, eBay, Best Buy and several other aspirational brands. Most PFM solutions come from a bank-oriented side; this seems to be taking the model from both the retailer and the banking side. operation of Russian-based company.

Mobile 40

Mobile Cards Fraud Data 40

PYMNTS

JUNE 4, 2020

The first phase involved just keeping day-to-day operations under control in a radically and quickly altered context. Instead, they mostly provide a pre-paid card attached to a much slicker digital user experience (UX).

Mobile 141

Mobile UX Cards Payments 141

PYMNTS

DECEMBER 5, 2016

I couldn’t think of a more relevant metaphor for the tectonic shifts that have influenced the direction of the payments, commerce and retail ecosystems over the last several years. Most everyone operating today as part of these ecosystems understands this, too, and feels the pressure points and the tensions building.

Retail 100

Retail Payments Mobile Innovation 100

PYMNTS

DECEMBER 5, 2016

I couldn’t think of a more relevant metaphor for the tectonic shifts that have influenced the direction of the payments, commerce and retail ecosystems over the last several years. Most everyone operating today as part of these ecosystems understands this, too, and feels the pressure points and the tensions building.

Retail 100

Retail Payments Mobile Innovation 100

CB Insights

OCTOBER 31, 2017

The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. Background: Pearl was founded in 2014 by three ex-Apple iPod engineers, and hired dozens of other ex-Apple employees.

Company 78

Company US San Francisco Capital 78

CB Insights

NOVEMBER 16, 2017

Both Lefkofsky (with Groupon) and Kleiner Perkins (with Cerent) were able to win so big in part because they had hands-on operational roles in their investments. Later, the retail giant sold its entire e-commerce operations in China to JD.com. When Snap Inc. Alibaba rode the first wave of the growing Chinese e-commerce market.

Lending 78

Lending Capital Company Google 78