PYMNTS

NOVEMBER 20, 2018

For fitness aficionados and those just looking to get in a workout, several online platforms have emerged to help them bring home the gym experience. But NEOU Co-founder Nathan Forster found that existing offerings forced consumers to buy expensive equipment and lacked a great user experience. “I

Online 108

Online New York City User Experience social media 108

PYMNTS

SEPTEMBER 15, 2020

Necessity being the mother of invention, consumers rapidly reset their lives around digital across the board — from working to shopping to learning to managing their financial lives online. Getting Ready To Fight Off Apple And Google. Consumers are expected to be able to undertake digital journeys that are truly self-service,” he said.

Fintech 224

Fintech Idaho Apple Google 224

PYMNTS

JANUARY 21, 2021

In an interview with PYMNTS, Avi Cohen , co-founder and CEO of FinTech company The Floor , said boosting digital offerings and bringing new ones to market demands quick decision making as banks seek to improve user experience and user engagement. Cohen asked. It’s unthinkable.”.

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Management User Experience Innovation Fintech 303

PYMNTS

MAY 3, 2016

Providing top-notch user experiences online and on mobile isn’t limited to retail categories. Sure, an Apple or a Microsoft that misses the mark with smooth site design and performance might have more egg on its face than others, but by and large consumers expect the best from every merchant they shop at.

Study 100

Study User Experience Apple Branding 100

PYMNTS

MAY 19, 2020

It instituted a rewards program and integrated contactless payments with Apple Pay and Google Pay. Additionally, Brex expanded the availability of Brex Cash , its online bank account replacement solution. The new location has a 40-person workforce and will focus on software engineering and user experience processes. .

Tools 142

Tools Management Capital User Experience 142

PYMNTS

MARCH 26, 2020

To regain some of that ground, Connie Davis, senior vice president at FIS , told PYMNTS in a recent interview, FIs — particularly credit unions (CUs) and community banks — must transform the way they think about digital offerings and connected experiences.

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Community Community Bank Mobile Cards 247

PYMNTS

MARCH 20, 2020

Phishing attempts surged 640 percent last year alone, with hackers placing malicious URLs on domains such as Apple, Dropbox, Facebook, Google, Microsoft and PayPal, according to a recent report. Users who clicked the links would see their computers infected with viruses. Deep Dive: Betting On Positive Friction To Thwart Fraud.

Industry 225

Industry Fraud social media Security 225

PYMNTS

APRIL 11, 2017

More recently, the online retail giant rolled out additional capabilities for third-party developers to create skills that leverage the voice-activated assistant’s location capabilities. Google Maps as a service has become a mainstay of online and mobile mapping across the U.S. Google has Android Auto and Apple has CarPlay.

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Google Apple User Experience Retail 134

PYMNTS

MARCH 14, 2017

billion by 2023, with the growing demand for mobile-based features, such as online payments, and the preference for smartphone or tablet usage boosting the market’s growth. The availability of game-changing features, such as enhanced user experience and mobility, will impact positively on mobile POS terminals’ market size.

Retail 164

Retail Mobile Marketing Samsung 164

PYMNTS

OCTOBER 1, 2020

We're focusing on the ability for consumers to use their rewards points at over 60 million merchants around the world, whether that’s online, in-store or via contactless using a major wallet such as Apple Pay or PayPal – and really bringing [loyalty redemption] to life.”. a seamless omnichannel experience.”. My Rewards 2.0

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PYMNTS

OCTOBER 25, 2020

While the Verizon/Microsoft announcement is focused on bringing the next generation of mobile connectivity to businesses via private networks, companies like Apple are moving forward with plans to bring 5G to mainstream consumers. Making 5G a Reality. Samsung’s View. billion telecom equipment contract that Samsung signed with Verizon.

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Technology Samsung Mobile United States 257

PYMNTS

MARCH 20, 2020

It takes effort to balance seamless-but-fraud-free user experiences. Apple/Disney: Is Apple About To Make The Happiest Acquisition On Earth? It appears that the Apple/Disney rumor is again riding high amid uncertainty moving through the markets due to the COVID-19 epidemic.

Technology 181

Technology Apple New York City social media 181

PYMNTS

JANUARY 6, 2017

The idea is for users to store all their data, photos, messages, posts and appointments in their own cloud websites. By creating that, a trail of people’s data when they surf online will no longer be accessible by the likes of Facebook and Google unless the consumer wants to give them access to it.

blockchain 105

blockchain Data Google Apple 105

PYMNTS

OCTOBER 18, 2018

17) that it will enable tokenization services on all cards by 2020, as part of its Digital Commerce Solutions, a suite of offerings geared toward making online transactions speedier and more secure. At the same time, Mastercard is making sure the user has an optimal experience, coupled with confidence, as they buy online.

Cards 150

Cards Security Online Branding 150

PYMNTS

JUNE 22, 2020

The business would also need to address all these issues without sacrificing its user experiences, ensuring that its Mexican consumers can shop and pay on its sites with the same degree of ease, speed and convenience as its U.S. The ability to service things like Apple Pay and Google Pay in the U.S.

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Strategy Payments America Examples 230

CB Insights

SEPTEMBER 11, 2018

Apple — like Google — faces mounting criticism over how it’s handled government censorship in China. Now Google, Amazon, Facebook, and Apple (GAFA) are fighting to maintain — or win back — our trust. . Apple: Director of privacy compliance. Google has lost employees and also faces regulation.

Google 48

Google Apple Policies social media 48

PYMNTS

APRIL 7, 2017

Amazon recently focused a bit of attention on smoothing out one of the rougher patches marring user experience and accessibility. Amazon recently fixed an early point of friction: the requirement that users enable Alexa’s skills via smartphone or web browser before they can use them. Here’s what we mean.

Google 101

Google User Experience Apple Retail 101

PYMNTS

OCTOBER 4, 2019

With the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks. In fact, their slogan for the card is “Created by Apple, Not a Bank?.” But Apple changed the definition of a cellphone — to a smartphone,” she remarked.

Apple 198

Apple Cards User Experience Examples 198

PYMNTS

JULY 23, 2019

Keeping prices transparent in an instant payments ecosystem is crucial to competing in the increasingly saturated online ticket sales market, said Brett Goldberg, CEO of digital ticket platform TickPick. Instant Payments and Fees in Online Ticketing. Personalization and the Future of the Digital Marketplace Experience.

Payments 122

Payments Mobile Apple User Experience 122

PYMNTS

OCTOBER 31, 2018

Twelve percent of customers using iPhone or other Apple devices have used Apple Pay on eBay’s platform. It’s not clear how many eBay’s customers are iPhone/Apple users, nor how much of an impact those buyers have on sales. The amount of those intermediated payments barely represent a trickle of eBay’s $22.7

Management 134

Management Report Payments Apple 134

PYMNTS

OCTOBER 2, 2018

What would one say about a computer geek who said he could protect their online identity , and while doing do would make a bold move against the likes of Facebook and Google ? Technology that enables consumers to control their data as they shop, pay and perform other tasks online. As consumers become more cautious — cynical?

Data 189

Data Online Google social media 189

PYMNTS

FEBRUARY 7, 2020

India’s Gaana Streaming Service Far Surpasses Apple, Spotify. India has access to Apple Music and Spotify, but it’s the country’s homegrown Gaana that is getting the largest share of listeners. The Digital Evolution Of The Online Gaming Ecosystem. and Canada.

Google 123

Google Retail United States Online 123

Insights on Business

MARCH 26, 2018

Diamond pointed out that along with security and best-in-class user experience, a bank must play by the rules and maintain compliance. Gone are the days of face-to-face banking, while online and mobile banking took up most of the client-to-bank time, the personal touch has disappeared almost completely. Lastly, Ms. Hello, Cora!

User Experience 135

User Experience Compliance Maine Regulation 135

PYMNTS

JANUARY 16, 2017

In fact, they’d swap the brick-and-mortar experience for — this may surprise you — washing dishes. All because that in-store experience has lost in the convenience game to online shopping. and the report found that the “shoppers are now seeing less value and pleasure in this core element of the physical retail experience.”.

Retail 100

Retail Study Survey User Experience 100

Independent Banker

NOVEMBER 30, 2022

Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users. What are they, and how can community banks stay on top of this trend?

Community Bank 91

Community Bank Community Maryland Data 91

PYMNTS

OCTOBER 24, 2016

The answer, as it turns out, may actually lie within merchant eCommerce experiences rather than the wallets themselves. The 23 percent of users trying Apple Pay in June 2016 represents an upward trend instead of the decreasing percentage revealed in the two previous PYMNTS Apple Pay studies.

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UX Mobile Apple Trends 100

PYMNTS

MAY 26, 2016

Best Buy is also betting on driving engagement through in-store special areas for tech companies such as Apple, where customers can get exclusive presentations and services. To further its effort against rival eCommerce players, the Minnesota-based company is investing big on improving user experience on its website.

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Minnesota User Experience Retail Apple 101

PYMNTS

AUGUST 1, 2017

Business Insider noted that Google is going to have to step up its smart home device game if it wants to remain competitive in the coming months, with new devices hitting the shelves from Apple, Microsoft, Samsung and possibly even Facebook. Consumers purchase home devices because they want to add convenience to their lives.

Google 101

Google User Experience Samsung Apple 101

PYMNTS

JUNE 2, 2016

To learn more about the different obstacles retailers have faced, and what lies ahead, PYMNTS interviewed Dax Dasilva, CEO of Lightspeed, a company that helps businesses embrace EMV and other payments innovations with cloud-based systems that integrate in-store and online sales into one omnichannel database.

Retail 100

Retail Software User Experience Payments 100

PYMNTS

DECEMBER 30, 2016

But those transactions can sometimes get delayed by EMV chip readers that are delivering an uneasy user experience for many consumers. We also have some of the high-tech customers that want to use the Apple Pay,” said Wendrow. “We We need to compete with all these retailers and department stores and online,” he said.

Tools 122

Tools Retail Payments US 122

PYMNTS

JULY 27, 2017

Today, with the advancements made by companies like Google and Apple, voice-activated assistants have gone mainstream, and consumers use them for a variety of functions. Our goal with Bixby is to make it easier to use our phones, creating the best possible user experience for our customers.

Samsung 100

Samsung Google User Experience Apple 100

Cisco

APRIL 13, 2021

Especially when compared to FinTechs and other online services, banks often lag behind. It is important that all offers from online and mobile banking to stationary branches are summarized in a dashboard. Thanks to smartphones in particular, they are used to doing their tasks immediately and spontaneously.

Examples 76

Examples Mobile Online User Experience 76

NCR

FEBRUARY 19, 2018

Balancing the need for tough security with the desire to ensure transactions are as fast and smooth as possible is one of the key challenges for the designers of online and mobile solutions. A better customer experience. Frequently, the solution to this is biometrics. Is the sector ready for biometrics?

Payments 74

Payments Technology User Experience Tools 74

Jack Henry

AUGUST 13, 2014

Providing a viable online and mobile solution has been the recent focus for most FIs fighting to compete. These technology titans have the budgets and the users to create a first-class user experience and completely disrupt the way all of us view mobile banking and mobile payments. Who is your RDC provider?

Google 108

Google Apple Mobile Community Bank 108

Gonzobanker

JANUARY 17, 2020

In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience. This must change from the top.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

PYMNTS

OCTOBER 26, 2016

Similarly, the continued steady global increase in the use of mobile devices helped fuel the development and release of new tools to security companies, as well as access to richer, deeper user data. The usability, the user experience benefits are just undeniable, and that is what’s driven the commercial interest in biometrics,” he said. “It

Security 100

Security Mobile Las Vegas User Experience 100

PYMNTS

AUGUST 15, 2019

And insofar as they shopped online, cards (credit and debit) were preferred by nearly three-quarters of respondents. If we want to change the user experience that’s based on cash, we have to continue offering benefits until people feel Line Pay is better than cash.”. Nearly seven in 10 transactions in Japan remain in cash.

Mobile 154

Mobile Payments National Marketing 154