Apple Online User Experience UX 
PYMNTS
MAY 8, 2020
With most of Apple ’s retail stores remaining closed due to the coronavirus pandemic, the tech giant is introducing a new hub to streamline the shop-from-home experience. The new portal offers an enhanced user experience (UX) that enables people to chat with tech specialists and learn more about contactless delivery options.
PYMNTS
JUNE 25, 2020
As instances of the coronavirus increase in Texas, Apple will shutter seven of its Houston-vicinity retail locations once again. Apple closed shops again in North Carolina, Florida, Arizona and South Carolina last week for like rationale, and has reportedly re-shuttered a total of 18 retail locations across the U.S. “We locations.”.
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PYMNTS
OCTOBER 24, 2016
The answer, as it turns out, may actually lie within merchant eCommerce experiences rather than the wallets themselves. The 23 percent of users trying Apple Pay in June 2016 represents an upward trend instead of the decreasing percentage revealed in the two previous PYMNTS Apple Pay studies. Importance of nailing UX.
PYMNTS
JULY 23, 2020
These investments have to shift toward making more channels easily available … whether it’s app or online or voice or chat-based instruction. If issuers and banks don’t do that, he said, Apple, Google, Samsung and a whole host of Big Tech players are ready to step in and do so — taking away FI customers in the process.
PYMNTS
NOVEMBER 25, 2019
While much is yet to be announced about Google Cache, VB expects them to provide an experience layer, while letting the financial institution provide the account and deal with regulatory compliance. Google’s expertise is in UX design,” he noted. “By Consider, he said, how the Apple Card came into the market. Google’s Aim.
Fintech Labs Insights
MAY 30, 2017
CEO Miron Lulic urges you to think of the “serendipity” of real-time offers provided on platforms like airline fare aggregator Kayak, and imagine the same user experience in financial services. Well, we’ve brought that great Kayak-like comparison shopping experience to financial services. What is SuperMoney ?
PYMNTS
AUGUST 9, 2019
Consumers’ digital experiences are often not as fragmented as their app usage, however. Google, Amazon, Apple, PayPal and Facebook are just a few examples of tech companies who are all but omnipresent, and with whom an enormous share of consumers interact with on a daily basis. percent say they would trust Apple. Similarly, 50.1
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