PYMNTS

JUNE 22, 2020

The business would also need to address all these issues without sacrificing its user experiences, ensuring that its Mexican consumers can shop and pay on its sites with the same degree of ease, speed and convenience as its U.S. The ability to service things like Apple Pay and Google Pay in the U.S.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

FEBRUARY 7, 2020

India’s Gaana Streaming Service Far Surpasses Apple, Spotify. India has access to Apple Music and Spotify, but it’s the country’s homegrown Gaana that is getting the largest share of listeners. The Digital Evolution Of The Online Gaming Ecosystem. and Canada.

Google 123

Google Retail United States Online 123

PYMNTS

APRIL 7, 2017

Amazon recently focused a bit of attention on smoothing out one of the rougher patches marring user experience and accessibility. Amazon recently fixed an early point of friction: the requirement that users enable Alexa’s skills via smartphone or web browser before they can use them. Here’s what we mean.

Google 101

Google User Experience Apple Retail 101

PYMNTS

MAY 26, 2016

The pace of innovation [in tech] is very extraordinary, but for the customers, it’s a bit confusing knowing what to buy,” said Best Buy CEO Hubert Joly in an interview with Fortune. To further its effort against rival eCommerce players, the Minnesota-based company is investing big on improving user experience on its website.

Minnesota 101

Minnesota User Experience Retail Apple 101

PYMNTS

JULY 23, 2019

Keeping prices transparent in an instant payments ecosystem is crucial to competing in the increasingly saturated online ticket sales market, said Brett Goldberg, CEO of digital ticket platform TickPick. Instant Payments and Fees in Online Ticketing. Personalization and the Future of the Digital Marketplace Experience.

Payments 122

Payments Mobile Apple User Experience 122

PYMNTS

OCTOBER 24, 2016

The answer, as it turns out, may actually lie within merchant eCommerce experiences rather than the wallets themselves. The 23 percent of users trying Apple Pay in June 2016 represents an upward trend instead of the decreasing percentage revealed in the two previous PYMNTS Apple Pay studies.

UX 100

UX Mobile Apple Trends 100

PYMNTS

AUGUST 1, 2017

Business Insider noted that Google is going to have to step up its smart home device game if it wants to remain competitive in the coming months, with new devices hitting the shelves from Apple, Microsoft, Samsung and possibly even Facebook. Consumers purchase home devices because they want to add convenience to their lives.

Google 101

Google User Experience Samsung Apple 101

PYMNTS

JUNE 2, 2016

To learn more about the different obstacles retailers have faced, and what lies ahead, PYMNTS interviewed Dax Dasilva, CEO of Lightspeed, a company that helps businesses embrace EMV and other payments innovations with cloud-based systems that integrate in-store and online sales into one omnichannel database.

Retail 100

Retail Software User Experience Payments 100

PYMNTS

JULY 27, 2017

Today, with the advancements made by companies like Google and Apple, voice-activated assistants have gone mainstream, and consumers use them for a variety of functions. As such, it seems like Bixby is taking the lead over Siri in terms of innovation. The features on your phone are only useful if you know how to find them,” Rhee said.

Samsung 100

Samsung Google User Experience Apple 100

PYMNTS

OCTOBER 25, 2017

When you’re an innovator and building out a vision for a new category like we are, there aren’t existing companies or products to model after. All of our clients already have a basic money transfer service, and by integrating with them, we add a new user experience layer on top. There is also a lot of room to innovate.

Mobile 100

Mobile User Experience Examples Millennials 100

PYMNTS

DECEMBER 30, 2016

But with a weak opening to the holiday shopping season reported, some retailers are looking for innovative ways to keep their customers happy and loyal to their stores. But those transactions can sometimes get delayed by EMV chip readers that are delivering an uneasy user experience for many consumers.

Tools 122

Tools Retail Payments US 122

Cisco

APRIL 13, 2021

Especially when compared to FinTechs and other online services, banks often lag behind. It is important that all offers from online and mobile banking to stationary branches are summarized in a dashboard. Conclusion: Digital POS enables innovative customer approaches. This in turn can be vouchers or discounts.

Examples 76

Examples Mobile Online User Experience 76

NCR

FEBRUARY 19, 2018

Balancing the need for tough security with the desire to ensure transactions are as fast and smooth as possible is one of the key challenges for the designers of online and mobile solutions. A better customer experience. Frequently, the solution to this is biometrics. Is the sector ready for biometrics?

Payments 74

Payments Technology User Experience Tools 74

PYMNTS

DECEMBER 12, 2016

Not only is mobile making gift giving easier and faster, but it is also making the recipient of the gift have that much more of a better user experience because they can store their gift card in their mobile wallets, in their mobile apps, and have them with them all the time.”.

Cards 100

Cards Mobile Branding Retail 100

NCR

JUNE 3, 2016

Organizations are looking for the next innovation that will transform the way they interact with customers. Your customer experience competition includes the world’s most successful businesses such as Disney, Amazon, Google, Facebook and Apple, who are fanatic about delivering an extraordinary user experience.

Mobile 40

Mobile Customer Experience Software Strategy 40

PYMNTS

SEPTEMBER 2, 2019

And with today’s technology, there are new ways to help them accomplish both, and that’s what we’re innovating to deliver. New York’s MTA went online with contactless payments this summer. We know it takes strong partnerships across the ecosystems to deliver these great user experiences.

Payments 205

Payments Apple New York City Retail 205

Accenture

SEPTEMBER 30, 2019

It’s no secret that the big tech companies—especially the ‘GAFA’ of Google, Amazon, Facebook and Apple—are using data to personalise and target offers to customers, and getting better returns as a result. Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹

Data 150

Data Customer Experience Analytics Case Study 150

Fintech Labs Insights

JANUARY 8, 2016

December: Introduces bank account deposits using POLi online payment service. December: Mentioned in KPMG’s H2 Ventures Fintech 100 report as one of the 50 Global Fintech Innovators to watch. April: Launches Watch Bank for banking transactions on the Apple Watch. October: Receives venture capital investment from Pathena.

Innovation 12

Innovation Mobile Fintech Cards 12

Celent Banking

MAY 19, 2016

And I am only talking about the physical POS; I haven't really ordered anything online or in-app while I was there. US was the first market in the world to see the launch of Apple Pay, Android Pay and a number of other digital wallets. Clearly, there is a lot of payments innovation in the US.

US 124

US Payments Apple Cards 124

PYMNTS

JULY 23, 2020

These investments have to shift toward making more channels easily available … whether it’s app or online or voice or chat-based instruction. If issuers and banks don’t do that, he said, Apple, Google, Samsung and a whole host of Big Tech players are ready to step in and do so — taking away FI customers in the process.

UX 165

UX Cards Google User Experience 165

PYMNTS

AUGUST 18, 2016

PYMNTS: So, in your opinion, where is the future of the payments industry headed, and will retailers ever be able to figure out the $4 trillion online cart abandonment issue ? AK: The next two years in the world of payments is going to be unlike anything you have seen in the world of online payments in the last 10 or so years.

Apple 100

Apple Payments Retail Online 100

William Mills

MAY 11, 2016

Demoing first with apple watch. Is this the first time we have seen an apple watch as apart of a demo today? Katerina Frolovicheva (MD, Technologies Innovations). This is a leading bank in Russia, with a track record of fintech innovation. Chip card reader for when customers are shopping online to improve security.

Video 40

Video Mobile social media Analytics 40

PYMNTS

JULY 13, 2016

NUMBER26 , a digital banking startup based in Germany, did just that, taking cues from companies that have found success online and in the app store to build a simple and enjoyable user experience. With our user experience, we do a much better job at the moment than most traditional banks,” Stalf said.

Digital Banking 100

Digital Banking User Experience Mobile Apple 100

PYMNTS

JULY 14, 2016

Meanwhile, small, digital-only banks with deep roots in technology are able to shift nimbly, enabling them to more quickly react to consumer feedback in order to improve customer experience. One of those online banks finding success – due in large part to its digital roots – is German bank Number26. Then he took it slightly further. “I

User Experience 100

User Experience Digital Banking Customer Experience Innovation 100

PYMNTS

MAY 5, 2016

Like any hotbed of technological innovation, many competitors have emerged and crowded the marketplace with options. However, when it comes to making purchases at the point of sale, mobile payments users of the world (and, more specifically, the U.S.) A recent study from PYMNTS looked at Apple Pay adoption specifically.

Mobile 100

Mobile Samsung Payments Apple 100

PYMNTS

NOVEMBER 25, 2019

While much is yet to be announced about Google Cache, VB expects them to provide an experience layer, while letting the financial institution provide the account and deal with regulatory compliance. As VB explained, if Google’s brand and role are more prominent, that’s a fairly different experience than if the bank is more prominent.

Google 272

Google Fintech Payments Apple 272

PYMNTS

JANUARY 24, 2018

HERE and SAP will offer logistic planners and supply chain managers integrated control and user experience in applications such as SAP Transportation Management. The integration with SAP will add the ability to reserve and pay for parking and fueling transactions integrated in one single user experience,” said van Dinten.

User Experience 120

User Experience Software Training Data 120

PYMNTS

APRIL 2, 2019

The hallmarks have been single platforms, or perhaps two operating systems — in other words, convenient and widely adopted frameworks, and jumping-off points for innovation. The user experience today, in authorizing online payments, crosses anywhere from five to 15 screens. is authorized in the U.K.

Software 165

Software User Experience Security Compliance 165

NCR

JULY 26, 2017

We live in an era defined by maximum mobility and service availability for consumers, where great strides in technological innovation have created an expectation for people to be able to access the things they want, when they want them. Consider the impact the likes of Amazon and Apple have had on the retail and music industries.

Mobile 81

Mobile ATM User Experience Meeting 81

PYMNTS

AUGUST 3, 2017

The evolution of the retail industry is well underway, and it’s becoming more evident (perhaps as a response to eCommerce giants like Amazon) that retailers are looking for innovative ways to enhance their offerings. Companies will need to think hard about how the user experience can translate to this new interaction medium,” he said.

Retail 100

Retail Samsung User Experience Industry 100

PYMNTS

JANUARY 2, 2017

Winding down the year, the most recent Trackers examined just what it takes to get all those Christmas presents ordered online to loved ones across borders. Prpic noted that these virtual stores could improve on current online shopping setups, which allow customers to easily sort by price and overlook higher-end goods.

Retail 123

Retail Millennials blockchain Mobile 123

PYMNTS

DECEMBER 10, 2020

As the world becomes increasingly digitized and more consumers embrace the speed and convenience of contactless purchases, Jim McCarthy , president of payment technology and innovation firm i2c , said banks have been left behind and should focus on what they do best — compliance. On the other hand, what they’re very good at is compliance.”.

Compliance 262

Compliance Innovation Apple Fintech 262

CB Insights

OCTOBER 10, 2017

Allowing users to “cut” by referring other users was an innovative idea, and it worked. Mint had a more internal mechanism for showing that value — an algorithm that took a user’s financial information and sorted and categorized it upon first use of the product. The more people you refer, the faster you move up.

Tools 78

Tools Millennials US Maine 78

William Mills

SEPTEMBER 7, 2016

Showing a customer going online via their PC browser to make a payment by buying currency and I assume sending to someone else in a different currency. I’ve always wondered when gift cards will move more online; so much of it today is still the rack display at CVS, Walgreens, Walmart or other stores offline. Boy, that’s the truth.

Mobile 40

Mobile Cards Fraud Data 40

PYMNTS

DECEMBER 5, 2016

But mobile and other connected devices, the cloud, software platforms, new technologies, data, near-ubiquitous wireless internet and the imaginations of innovators have changed all of that. Amazon didn’t just ride the online wave; it created it and inspired a whole generation of online sellers to do the same.

Retail 100

Retail Payments Mobile Innovation 100

PYMNTS

DECEMBER 5, 2016

But mobile and other connected devices, the cloud, software platforms, new technologies, data, near-ubiquitous wireless internet and the imaginations of innovators have changed all of that. Amazon didn’t just ride the online wave; it created it and inspired a whole generation of online sellers to do the same.

Retail 100

Retail Payments Mobile Innovation 100

CB Insights

OCTOBER 31, 2017

But overpriced, over-hyped hardware products weren’t the only “innovations” we said goodbye to: we also recently witnessed the deaths of startups working in mobile AR, e-commerce, digital media, and more. Background: Pearl was founded in 2014 by three ex-Apple iPod engineers, and hired dozens of other ex-Apple employees.

Company 78

Company US San Francisco Capital 78