PYMNTS

APRIL 17, 2019

The new, faster mobile network technology is a big part of the plans for many commerce and payments operators, even though specific use cases have been only slowly emerging as the technology and the devices to support it are deployed. They plan develop new business models and services centered around 5G technology.

Retail 199

Retail Apple Samsung Conference 199

PYMNTS

NOVEMBER 19, 2020

And 88 percent said they’d had a “consistently positive user experience” with NFC contactless technologies. Apple Pay and Google Pay, of course, stand to be outsized beneficiaries of the shift to digital wallet adoption. NFC Forum reported last month that – as found across roughly 2,000 consumers in the U.S.,

Google 254

Google Mobile Apple Survey 254

PYMNTS

MAY 19, 2020

“With one of the strongest executive teams in FinTech, we look forward to seeing Brex continue to provide support and innovative solutions to its customers through this dynamic and unprecedented business environment.”. It instituted a rewards program and integrated contactless payments with Apple Pay and Google Pay.

Tools 142

Tools Management Capital User Experience 142

PYMNTS

NOVEMBER 19, 2019

Payments is in a state of constant change, with decision points shifting as fast as each innovation, disruption and tweak in consumer behavior. For instance, with the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks.

Cards 140

Cards Apple Data Innovation 140

PYMNTS

NOVEMBER 21, 2019

As retailers and payment service providers look for what might be their best 5G edges, clarity is emerging about the pace of the global rollout of that new and faster mobile network technology. News emerged in late October that Apple is assembling suppliers to launch the company’s first 5G iPhones. As Reuters reported this week (Nov.

Mobile 100

Mobile Apple Samsung Retail 100

PYMNTS

OCTOBER 30, 2019

The 5G mobile network technology revolution is on, and you can bet that retail will be one of the places where this all plays out. As the debut of 5G devices supercharges demand, Apple Inc. As it stands, smartphone makers ranging from Huawei Technologies Co. expects iPhone sales to return to growth next year. Visual Commerce.

Retail 100

Retail Apple Analysis Mobile 100

PYMNTS

NOVEMBER 8, 2018

To that end, 7-Eleven said earlier this week that is debuting scan-and-go options at 14 of its Dallas-based stores, with the goal of bringing that technology to additional locations through 2019. Scan-and-go technology fit into the retailer’s overall business strategy by addressing a specific problem, said Singh.

Dallas 186

Dallas United States Mobile Samsung 186

Perficient

AUGUST 4, 2020

Many apps and mobile websites try to duplicate the web experience, which results in a poor and inefficient experience, with frustrated users who choose not to use those applications on their mobile devices. Just having technology is only half the solution; for mobile, the user experience is vital.

Mobile 352

Mobile Management Retail User Experience 352

PYMNTS

SEPTEMBER 27, 2017

No matter how impressive new technology is, its fate often lives and dies with consumer adoption. After all, if no one wants to use a new piece of tech, it doesn’t matter how groundbreaking an innovation it might be — it probably won’t be around for long. Bank of America’s research is not limited to working with Samsung, though.

America 133

America Samsung Security Apple 133

PYMNTS

AUGUST 10, 2017

It’s been a little over a year since our Digital Banking Tracker heralded the “ Dawn of Banking Voice Technology.” Now it’s more like the high noon of banking voice technology, with most major banks hosting their own incarnation — all with slightly different capabilities and adoption rates. Santander U.K. Santander U.K.

Security 156

Security Technology Fraud User Experience 156

PYMNTS

SEPTEMBER 28, 2017

If FIs want to connect with modern consumers, smartphone solutions also need to feature the latest innovations and slick user experiences. . Over the course of the past month, several providers seemed to answer that call, debuting new services and features that utilize and integrate AI technology. .

Digital Banking 101

Digital Banking Report Mobile User Experience 101

PYMNTS

MAY 26, 2016

The pace of innovation [in tech] is very extraordinary, but for the customers, it’s a bit confusing knowing what to buy,” said Best Buy CEO Hubert Joly in an interview with Fortune. There is a growing gap between what technology can do and what we as consumers understand what technology can do.”.

Minnesota 101

Minnesota User Experience Retail Apple 101

PYMNTS

OCTOBER 2, 2018

Wily sorts, who go with the flow of innovation and see the sea changes inherent in payments. After all, when the bad apples know there’s unlikely to be a report, the temptation is there for the fraudster to keep plying their trade. Money Laundering And Technology ‘Enabler’. The bad guys and gals? Is yer flesh creeping yet?

Fraud 149

Fraud Course System Big Data 149

PYMNTS

APRIL 7, 2017

Amazon recently focused a bit of attention on smoothing out one of the rougher patches marring user experience and accessibility. Amazon recently fixed an early point of friction: the requirement that users enable Alexa’s skills via smartphone or web browser before they can use them. Here’s what we mean.

Google 101

Google User Experience Apple Retail 101

PYMNTS

OCTOBER 25, 2017

When you’re an innovator and building out a vision for a new category like we are, there aren’t existing companies or products to model after. They are using our technology to do the same for e-transfer, and the initial results have already exceeded our expectations. There is also a lot of room to innovate.

Mobile 100

Mobile User Experience Examples Millennials 100

PYMNTS

JULY 23, 2019

TickPick is catering to these desires by expanding the number of payment methods it accepts, and it now supports Apple Pay and PayPal in addition to debit and credit cards. PayPal and Apple Pay each account for approximately 10 percent of TickPick’s payments, while the majority are still processed via debit or credit card.

Payments 122

Payments Mobile Apple User Experience 122

PYMNTS

FEBRUARY 7, 2020

He said per reports, “The economic cost of building siloed systems in a world where citizens travel globally is really stupid, and where crime travels globally is even more stupid, and where technology is completely global is even three times more stupid.”. India’s Gaana Streaming Service Far Surpasses Apple, Spotify.

Google 123

Google Retail United States Online 123

PYMNTS

JUNE 2, 2016

To learn more about the different obstacles retailers have faced, and what lies ahead, PYMNTS interviewed Dax Dasilva, CEO of Lightspeed, a company that helps businesses embrace EMV and other payments innovations with cloud-based systems that integrate in-store and online sales into one omnichannel database.

Retail 100

Retail Software User Experience Payments 100

PYMNTS

JULY 27, 2017

Today, with the advancements made by companies like Google and Apple, voice-activated assistants have gone mainstream, and consumers use them for a variety of functions. As such, it seems like Bixby is taking the lead over Siri in terms of innovation. The features on your phone are only useful if you know how to find them,” Rhee said.

Samsung 100

Samsung Google User Experience Apple 100

PYMNTS

JANUARY 19, 2018

It’s very, very simple for our customers to send money, but that wasn’t what we wanted to do,” explained Eddy Ortiz, VP of innovation and solution acceleration for RBC. “We Seeing the power enjoyed by these massive social networks inspired Vouchr’s move to innovate and strip away the payments aspect to bring a social aspect to cash gifting.

Cards 121

Cards Millennials User Experience Video 121

NCR

FEBRUARY 19, 2018

Making technology more convenient and removing friction from interactions has been a key focus for the banking sector in recent times, and one area where major efforts have been made is in authentication. As long as there are reports of the technology failing to work as intended, some people will be wary of biometrics.

Payments 74

Payments Technology User Experience Tools 74

PYMNTS

DECEMBER 30, 2016

But with a weak opening to the holiday shopping season reported, some retailers are looking for innovative ways to keep their customers happy and loyal to their stores. Ensuring that the shopping experience goes smoothly for the customer is an essential part of the transaction. According to the most recent data from the U.S.

Tools 122

Tools Retail Payments US 122

PYMNTS

DECEMBER 12, 2016

Not only is mobile making gift giving easier and faster, but it is also making the recipient of the gift have that much more of a better user experience because they can store their gift card in their mobile wallets, in their mobile apps, and have them with them all the time.”.

Cards 100

Cards Mobile Branding Retail 100

Banking 2020

JANUARY 15, 2015

The big new feature in 2014 was Apple Pay, which had many banks scrambling to get onboard after the November launch. Payment disruption and innovation. Apple Pay opened the door for mobile payments, and continued evolution is certain. Branch innovation and branch closings. Voices 2015 retail banking technology trends'

Retail 40

Retail Trends Millennials Mobile 40

Banking 2020

AUGUST 27, 2015

Thus if banks are truly interested in using mobile phones as a primary form of authentication for ATMs, they will need to sell their customers on a better, more secure user experience. When the solution was initially designed by vendors three years ago, NFC was not being supported by Apple.

ATM 40

ATM User Experience Fraud UX 40

NCR

SEPTEMBER 1, 2017

Financial services providers today should always be looking for fresh, innovative ways to solve problems and overcome challenges. Those challenges could relate directly to the experience of the customer , to the performance of the business, or both. The case for design in business. ” Integrating design into business culture.

Customer Experience 100

Customer Experience Strategy Innovation Virginia 100

Cisco

APRIL 13, 2021

In addition, they should always provide the information to the customer on the optimal channel (omni-channel strategy) in order to ensure the best possible user experience. The technology provided by Cisco in the DB Medibus is stable and easy to use. Conclusion: Digital POS enables innovative customer approaches.

Examples 76

Examples Mobile Online User Experience 76

CB Insights

JANUARY 8, 2019

As Apple CEO Tim Cook has said, the healthcare market makes the smartphone market look small. With the release of the Apple Health Record and Apple Watch with a single-lead EKG, it’s evident that Apple has officially entered the healthcare space. Get the 76-page APPLE IN HEALTHCARE Report. Table of Contents.

Apple 78

Apple Data Industry Study 78

NCR

JUNE 3, 2016

Organizations are looking for the next innovation that will transform the way they interact with customers. Your customer experience competition includes the world’s most successful businesses such as Disney, Amazon, Google, Facebook and Apple, who are fanatic about delivering an extraordinary user experience.

Mobile 40

Mobile Customer Experience Software Strategy 40

PYMNTS

MARCH 1, 2017

Some bank on media product placement or celebrity endorsement, some take it as an opportunity to experiment , while others keep every detail under wraps until the last possible moment. At their recent annual shareholder meeting, Apple CEO Tim Cook took a slightly different approach: Keep it vague, and the hype will come to you.

Apple 100

Apple Innovation User Experience Technology 100

PYMNTS

JUNE 29, 2017

That is how the world first met the iPhone a little over ten years ago in January 2007, when Steve Jobs took to the stage to announce Apple’s latest and greatest innovation. Well, some of us did — mostly those who were willing to sleep on the sidewalk outside an Apple Store got it on day one. And we are calling it iPhone.”.

Apple 150

Apple Mobile Innovation social media 150

PYMNTS

SEPTEMBER 2, 2019

And with today’s technology, there are new ways to help them accomplish both, and that’s what we’re innovating to deliver. Musk is … unconvinced, arguing that the technology is evolving faster than the humans developing it can understand it. Tim Cook, CEO of Apple. Everybody wants a value.

Payments 205

Payments Apple New York City Regulation 205

PYMNTS

JULY 14, 2016

Well-established financial institutions often have big costs and outdated existing technology, which can make them slow to react to trends and developments in the rapidly evolving digital banking space. So we can actually build the bank of tomorrow based on the technology of today.”. The L-word and a banking app?

User Experience 100

User Experience Digital Banking Customer Experience Innovation 100

Accenture

SEPTEMBER 30, 2019

It’s no secret that the big tech companies—especially the ‘GAFA’ of Google, Amazon, Facebook and Apple—are using data to personalise and target offers to customers, and getting better returns as a result. Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹

Data 150

Data Customer Experience Analytics Case Study 150

Fintech Labs Insights

JANUARY 8, 2016

CoinJar : showed a technology that enables consumers to buy, sell, and use digital and traditional forms of currency any way they choose – from dollars to bitcoins. December: Mentioned in KPMG’s H2 Ventures Fintech 100 report as one of the 50 Global Fintech Innovators to watch. September: Launches in Mandarin.

Innovation 12

Innovation Mobile Fintech Cards 12

PYMNTS

JULY 13, 2016

NUMBER26 , a digital banking startup based in Germany, did just that, taking cues from companies that have found success online and in the app store to build a simple and enjoyable user experience. And, by basing its offering on digital technology, NUMBER26 can offer more features than large, slower-moving institutions.

Digital Banking 100

Digital Banking User Experience Mobile Apple 100

William Mills

MAY 11, 2016

Race Data brought bank client on stage who is thrilled with the product, he also states that the technology gives context to bank call center employees as well. ^KT. Demoing first with apple watch. Is this the first time we have seen an apple watch as apart of a demo today? Katerina Frolovicheva (MD, Technologies Innovations).

Video 40

Video Mobile social media Analytics 40