PYMNTS

SEPTEMBER 3, 2019

The newly branded company aims to innovate the way travel merchants promote and sell across all digital channels. “A seamless user experience in all digital channels is vital,” said Stephane Druet, head of marketing and product strategy at CellPoint Digital.

Mobile 129

Mobile Payments Branding User Experience 129

Accenture

SEPTEMBER 30, 2019

It’s no secret that the big tech companies—especially the ‘GAFA’ of Google, Amazon, Facebook and Apple—are using data to personalise and target offers to customers, and getting better returns as a result. Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹

Data 150

Data Customer Experience Analytics Case Study 150

PYMNTS

JUNE 22, 2020

The business would also need to address all these issues without sacrificing its user experiences, ensuring that its Mexican consumers can shop and pay on its sites with the same degree of ease, speed and convenience as its U.S. The ability to service things like Apple Pay and Google Pay in the U.S.

Strategy 230

Strategy Payments America Examples 230

NCR

JULY 26, 2017

We live in an era defined by maximum mobility and service availability for consumers, where great strides in technological innovation have created an expectation for people to be able to access the things they want, when they want them. Consider the impact the likes of Amazon and Apple have had on the retail and music industries.

Mobile 81

Mobile ATM User Experience Meeting 81

PYMNTS

AUGUST 1, 2017

Business Insider noted that Google is going to have to step up its smart home device game if it wants to remain competitive in the coming months, with new devices hitting the shelves from Apple, Microsoft, Samsung and possibly even Facebook. Consumers purchase home devices because they want to add convenience to their lives.

Google 101

Google User Experience Samsung Apple 101

PYMNTS

JUNE 2, 2016

To learn more about the different obstacles retailers have faced, and what lies ahead, PYMNTS interviewed Dax Dasilva, CEO of Lightspeed, a company that helps businesses embrace EMV and other payments innovations with cloud-based systems that integrate in-store and online sales into one omnichannel database.

Retail 100

Retail Software User Experience Payments 100

PYMNTS

FEBRUARY 7, 2020

India’s Gaana Streaming Service Far Surpasses Apple, Spotify. India has access to Apple Music and Spotify, but it’s the country’s homegrown Gaana that is getting the largest share of listeners. Gaana — Hindi for “song” — tapped into grassroots strategy and budget prices to take on rivals. And Google Search revenues gained 16.7

Google 123

Google Retail United States Online 123

NCR

SEPTEMBER 1, 2017

Financial services providers today should always be looking for fresh, innovative ways to solve problems and overcome challenges. Those challenges could relate directly to the experience of the customer , to the performance of the business, or both. It now operates six Workbenches at its branches in Dublin, Galway, Limerick and Cork.

Customer Experience 100

Customer Experience Strategy Innovation Virginia 100

Banking 2020

JANUARY 15, 2015

The big new feature in 2014 was Apple Pay, which had many banks scrambling to get onboard after the November launch. Payment disruption and innovation. Apple Pay opened the door for mobile payments, and continued evolution is certain. Branch innovation and branch closings. This year will be huge for payment disruption.

Retail 40

Retail Trends Millennials Mobile 40

CB Insights

JANUARY 8, 2019

As Apple CEO Tim Cook has said, the healthcare market makes the smartphone market look small. With the release of the Apple Health Record and Apple Watch with a single-lead EKG, it’s evident that Apple has officially entered the healthcare space. Get the 76-page APPLE IN HEALTHCARE Report. Table of Contents.

Apple 78

Apple Data Industry Study 78

Banking 2020

AUGUST 27, 2015

Thus if banks are truly interested in using mobile phones as a primary form of authentication for ATMs, they will need to sell their customers on a better, more secure user experience. When the solution was initially designed by vendors three years ago, NFC was not being supported by Apple.

ATM 40

ATM User Experience Fraud UX 40

NCR

JUNE 3, 2016

Organizations are looking for the next innovation that will transform the way they interact with customers. Your customer experience competition includes the world’s most successful businesses such as Disney, Amazon, Google, Facebook and Apple, who are fanatic about delivering an extraordinary user experience.

Mobile 40

Mobile Customer Experience Software Strategy 40

PYMNTS

JANUARY 30, 2019

Amazon’s biggest jump forward lately has been the release of Alexa Auto, an in-car device that pairs with a user’s phone and allows them to interact with Alexa through the car’s infotainment system. Apple Maps and Apple Music are expected to be added soon. That is a huge thing. That’s not the case,” Brady noted. “We

Google 116

Google System User Experience Apple 116

William Mills

MAY 11, 2016

Diana Chin (HR & Operations). Demoing first with apple watch. Is this the first time we have seen an apple watch as apart of a demo today? Katerina Frolovicheva (MD, Technologies Innovations). This is a leading bank in Russia, with a track record of fintech innovation. David Carr (Innovation Manager).

Video 40

Video Mobile social media Analytics 40

PYMNTS

APRIL 2, 2019

The hallmarks have been single platforms, or perhaps two operating systems — in other words, convenient and widely adopted frameworks, and jumping-off points for innovation. The user experience today, in authorizing online payments, crosses anywhere from five to 15 screens. is authorized in the U.K.

Software 165

Software User Experience Security Compliance 165

PYMNTS

NOVEMBER 13, 2019

Faster payment capabilities have transformed customer and user experiences, according to Edwards, and the market has responded with a slew of faster payment services. “That’s what’s driving adoption — is good, old-fashioned innovation around customer experience,” he added. The Ubiquity Challenge.

Payments 129

Payments Cards Marketing Fintech 129

William Mills

SEPTEMBER 7, 2016

operation of Russian-based company. Product Development and Operations are headed by Anu Shultes who is a well-known and highly respected gift card industry expert. From their web site: Modo provides a COIN® operated Digital Payments Hub that connects new digital experiences to payments systems worldwide.

Mobile 40

Mobile Cards Fraud Data 40

PYMNTS

JANUARY 2, 2017

He pointed out that the interest of big companies was driven by a desire from their customers for new security methods and that biometric technology offers businesses the chance to have a strong customer authentication process without sacrificing the user experience. “In In short, biometrics are here to stay,” McDowell told PYMNTS.

Retail 123

Retail Millennials blockchain Mobile 123

CB Insights

OCTOBER 10, 2017

Allowing users to “cut” by referring other users was an innovative idea, and it worked. Mint had a more internal mechanism for showing that value — an algorithm that took a user’s financial information and sorted and categorized it upon first use of the product. The more people you refer, the faster you move up.

Tools 78

Tools Millennials US Maine 78

PYMNTS

OCTOBER 1, 2018

Ten years after PayPal launched, it was operating in 190 countries and had 60 million users. Ten years after Amazon launched, it was nearing 70 million users and had just launched Amazon Prime. Ten years after Apple launched the first iPhone, it had sold 1.2 Innovation By Any Other Name. It isn’t because it won’t.

Bitcoin 214

Bitcoin blockchain cryptocurrency Innovation 214

CB Insights

OCTOBER 31, 2017

But overpriced, over-hyped hardware products weren’t the only “innovations” we said goodbye to: we also recently witnessed the deaths of startups working in mobile AR, e-commerce, digital media, and more. Background: Pearl was founded in 2014 by three ex-Apple iPod engineers, and hired dozens of other ex-Apple employees.

Company 78

Company US San Francisco Capital 78

PYMNTS

DECEMBER 5, 2016

But mobile and other connected devices, the cloud, software platforms, new technologies, data, near-ubiquitous wireless internet and the imaginations of innovators have changed all of that. Most everyone operating today as part of these ecosystems understands this, too, and feels the pressure points and the tensions building.

Retail 100

Retail Payments Mobile Innovation 100

PYMNTS

DECEMBER 5, 2016

But mobile and other connected devices, the cloud, software platforms, new technologies, data, near-ubiquitous wireless internet and the imaginations of innovators have changed all of that. Most everyone operating today as part of these ecosystems understands this, too, and feels the pressure points and the tensions building.

Retail 100

Retail Payments Mobile Innovation 100

CB Insights

NOVEMBER 16, 2017

Both Lefkofsky (with Groupon) and Kleiner Perkins (with Cerent) were able to win so big in part because they had hands-on operational roles in their investments. Later, the retail giant sold its entire e-commerce operations in China to JD.com. By doing so, they were able to expose themselves to much of the upside of their own work.

Lending 78

Lending Capital Company Google 78

PYMNTS

JULY 30, 2018

In fact, reports called out most of the biggest and brightest names in technology as falling under the scope of the regulatory options being put forward: Facebook, Google, Twitter, Amazon and Apple were all name-checked within the first hundred or so words. And why not?

Regulation 101

Regulation Policies social media Data 101