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Helping Community Banks Turn On The Innovation Switch

PYMNTS

Innovation has always been important for community banks, but the driving force of digitization over the last decade has greatly sped up the pace, said Kevin Tweddle, chief innovation officer for the Independent Community Bankers of America ( ICBA ). Community banking is no exception.

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Charles Potts: Back-office innovation

Independent Banker

Community bankers are embracing innovation like never before—with impressive results. But with so much emphasis placed on customer-facing products and technologies, innovating back-office operations can fall to the bottom of the priority list. Community banks may also want to explore banking as a service (BaaS).

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How will the Apple Watch and other tech evolutions impact banking?

Abrigo

While many bank and credit unions are consistently updating their financial technology behind the scenes to ensure smooth back-end processes, tech upgrades for consumer-facing products and services are increasingly important to customer satisfaction and retention. It’s a big job to keep up with the Apples of the world.

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Everyone Wants Under the Apple Tree

Gonzobanker

Never in the history of payments has there been such a media-frenzied, corporate disrupting and consumer-captivating moment as last week’s unveiling of Apple Pay as part of this week’s release of the iPhone 6. Apple shrewdly coopted its greatest weakness as an inexperienced new entrant.

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StoneCastle’s Joshua Siegel Talks Cambr, Which Lets Non-Banks Play Bank

Bank Innovation

Cambr, a cloud-based platform powered by investment firm StoneCastle and digital banking software provider Q2 Holdings, is helping neo-banks and fintechs launch and scale up through a network of 850 community banks.

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Now is a prime time for digital account opening

Independent Banker

How Americans bank has been changing for years, including how they start their banking relationships. Offering the ability to open an account online can be one way to reach customers who are unable to join your community bank in person. The Bank of Idaho integrated online account openings into its website in 2015.

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Innovation All the Time

Independent Banker

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. billion-asset, 85-branch community bank based in Rockland, Mass., Alex Jimenez.