article thumbnail

There’s No Secret Sauce: Put Financial Services Customer First, and You Too Will Grow

Perficient

TD emphasized that this elevated focus on the customer experience has proven essential to their business strategy and that they are continuing to invest in marketing and technology to ensure their preparedness for continuous growth. “As

article thumbnail

There is No Secret Sauce: Put Financial Services Customers First and You Will Grow

Perficient

TD emphasized that this elevated focus on the customer experience has proven essential to their business strategy and that they are continuing to invest in marketing and technology to ensure their preparedness for continuous growth. “As

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

USA Technologies Partnership Extend Micromarket Foothold

PYMNTS

USA Technologies (USAT), a payment technology provider of cashless and mobile transactions in self-serve retail , announced Wednesday (May 24) a strategic agreement with Five Star Food Service, a full-service vending, micromarkets, office refreshment services and corporate dining company, to expand their partnership.

article thumbnail

Digitization Could Halt Corporate Banks’ Shrinking Profits, Analysts Say

PYMNTS

“Now is the time to develop a more coherent digital strategy to decide where to play and how to invest.”. Over the next five years, we expect 30 percent of traditional corporate banking revenues to be accessible solely through digital channels.”. The financial stakes are very high,” he continued.

Boston 109
article thumbnail

15 Twitter accounts every bank executive should follow

Abrigo

2) @GonzoBanker – Cornerstone Advisors’ totally opinionated take on technologies, strategies, vendors and “anything else we run across in the trenches of the banking industry.” 8) @AmerBanker – American Banker, the trade media outlet for the banking and finance industry, Tweets breaking news and links to analysis.

article thumbnail

What customer complaints can tell you about your experience (and your compliance)

Insights on Business

The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well as ensure proper resolution of customer issues post-purchase.

article thumbnail

Using Data in Banking – Get This Framework

South State Correspondent

You don’t have an “internet strategy,” an “insurance strategy,” or a “digital strategy.” This is often referred to as a “key-driver analysis” that provides bankers with which behaviors most contribute to an overall goal, such as the increase in profitability.

Data 195