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What Do My Customers Expect? Inside Perficient’s Now/New/Next

Perficient

We get here by taking a systematic approach to gathering and measuring those experiences so we can help you build an experience strategy that balances the right amounts of sustaining and disruptive innovation to bring the Now, the New, and the Next together. The Voice of the Market . What Experiences Are You Delivering?

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So What? Putting Perficient’s Now/New/Next to Work

Perficient

In my last post, I shared the primary insights you need to pull together a Now/New/Next portfolio and get started on making sense of where you stand in the market. Or should we go the other way and invest in a risky but innovative direction? Innovating. Innovating experiences are the ones nobody is doing. The Approach.

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eBay’s Head Of Payments On Localizing Buyer-Seller Experiences

PYMNTS

A payments orchestration layer can serve as an intermediary between a merchant and its various PSPs while extending services that support payments analysis, regulatory compliance, cybersecurity, anti-fraud protection and more. There are ways to effectively manage these logistical issues, however. About The Playbook.

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Currencycloud Teams With Hyundai Card For Mobile Remittance Service

PYMNTS

In a press release , Currencycloud said the service — established with Hyundai Motor Group’s credit issuing arm in conjunction with Korea’s long-standing Shinhan Bank — allows users to wire their money overseas with fewer process steps and lower fees than similar services in the market.

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Digitization Could Halt Corporate Banks’ Shrinking Profits, Analysts Say

PYMNTS

Digital is forcing sweeping changes in corporate banking, and institutions will need to adapt or see their competitiveness and market share steadily spiral down over the next few years,” warned BCG Senior Partner Dr. Carsten Baumgärtner in a statement. The financial stakes are very high,” he continued. “The

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Singapore’s OCBC Bank Approves Mortgages in 60 Minutes

FICO

OCBC has a reputation for innovation,” said Dinesh Suresh, head of digital strategy, consumer secured lending at OCBC Bank. Anyone who has ever had to apply for a mortgage knows that it is something you hope to do only a few times in your life,” said Nikhil Behl chief marketing officer at FICO. by Nikhil Behl.

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Why Digital’s 3.0 Shift May Take Longer Than We Think

PYMNTS

And you better do it right now, they add, since digital shifts wait for no one. Innovators with better tech will appear and — literally overnight — snatch your customers out of your calcified incumbent arms and build scale, they say. For those companies, making the quantum leap to digital is, literally, a bridge too far.