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How Bank of America approaches innovation

BankInovation

Bank of America’s innovation is never complete since its team constantly updates offerings to meet ever-changing client needs. “At Bank of America, innovation is everybody’s job,” Jorge Camargo, managing director of mobile app, online banking and Erica AI at Bank of America, told Bank Automation News.

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Digital Lending Innovation Starts with the Simple Things, Bank of America Says

Bank Innovation

Schleck, senior vice president, centralized and online sales for Bank of America. EXCLUSIVE–How should financial services build the future of digital lending? Focusing on the simple things is a good start, said John C.

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Bank Of America Sees Personalized Video As Key To Rewards-Program Loyalty

PYMNTS

It’s been a busy year in digital banking as the pandemic has driven consumers online to manage as much of their day-to-day lives as possible. When Bank of America Rewards Executive John Sellers glanced at his in-house numbers over the last year, the evidence was plain to see.

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Bank of America to Launch Erica This Month

Bank Innovation

EXCLUSIVE – Bank of America is all set to launch its AI powered bot Erica this month, Michelle Moore, head of digital banking at BofA told Bank Innovation. Our focus with innovation has been on, how can we make the lives of our customers easier?” Moore said. With Erica, customers can use their voice or.Read More.

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Bank of America to Invest $500 Million in Technology to Drive Innovation and Sales

Bank Innovation

Bank of America will invest about $75 million per quarter in technology from now through the rest of 2019, the bank reported in its earnings call today.

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Bank of America SMB Loan Origination Up 6% Despite Crowded Lending Scene

Bank Innovation

Even with more nontraditional players making more loans to small businesses, loan origination at Bank of America is still up over 6% year over year. Sharon Miller, managing director and head of small business at BofA, told Bank Innovation more business owners are going online and expecting full capabilities when they get there.

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Mastercard Grows Its Digital-First Card Program In North America

PYMNTS

As demand increases for digitally-driven money management solutions, Mastercard has expanded its Digital-First Card Program in North America. Consumers also have fast digital access to card information, including the 16-digit number, CVC2, expiration date and customer service information.

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