PYMNTS

DECEMBER 8, 2020

Walgreens has followed in the footsteps of Walmart and Amazon to join the retailer-as-ad-agency trend , while BigCommerce recently launched Open Checkout to let developers, retailers and partners create tailored checkout experiences. And in B2B payments, virtual cards are helping firms manage spend in real time.

Retail 187

Retail Data Trends Online 187

PYMNTS

JANUARY 5, 2021

Government pandemic aid helped bankruptcy filings hit a 35-year low in 2020, according to legal service firm Epiq. In Epiq's report on 2020 bankruptcy statistics, the firm found that 2020 had the lowest numbers since 1989, with 529,068 over all chapters, according to a press release.

Study 159

Study US Retail Capital 159

PYMNTS

JULY 24, 2020

When Indochino launched in 2007, the company wasn’t out to create a new template for the entire retail sector, just a better product with better prices and a better buying experience. After all, the pandemic has hit retail perhaps harder than any other economic sector, and an awful lot of players probably won’t make it, Green said.

Retail 225

Retail Training Customer Experience System 225

Gonzobanker

DECEMBER 22, 2020

This Year was brought to you by the number 2020 and the letters W, T and F” – Big Bird (more or less). Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. Most Oft-Heard Statements of 2020. ” – Hunter Thompson.

Idaho 181

Idaho Community Industry Strategy 181

PYMNTS

OCTOBER 19, 2020

Silicon Valley checkout-free, autonomous retail startup AiFi has secured a new round of funding, bringing its total raised to $30 million, the company said in a press release on Monday (Oct. A variety of openings are expected in California and Texas by the end of 2020. AiFi is also partnering with top supermarkets in the U.S.,

Retail 226

Retail Security Texas California 226

Abrigo

OCTOBER 28, 2022

Managing loan workouts and modifications Tips for preparing your bank or credit union to handle an increased volume of problem loans while ensuring prudent credit risk management. Takeaway 2 Meanwhile, banks and credit unions will likely see a beefed-up regulatory emphasis on credit risk management practices, especially tied to CRE. .

Management 195

Management Risk Management Policies Lending 195

PYMNTS

JANUARY 12, 2021

Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online holiday retail sales grew 50 percent to top $1 trillion. 12) in unveiling the company’s new Loyalty Management product. 12) in unveiling the company’s new Loyalty Management product.

Online 279

Online Management Retail Study 279

PYMNTS

JUNE 26, 2020

The coronavirus is magnifying the challenges that troubled retailers faced before the pandemic as they continue to seek financial lifelines. GNC recently declared bankruptcy as well as retail closings, while Macy’s unveiled additional cost-cutting measures. 365M: Rough amount Macy’s expects to save in fiscal 2020.

Retail 150

Retail Data Management Payments 150

PYMNTS

DECEMBER 28, 2020

Sage , which works in cloud business management, is working with digital operations platform Brightpearl on helping retailers utilize the cloud for their operations, a press release says. And under the agreement, Sage will make a minority investment of around £17 million in Brightpearl.

Retail 177

Retail Operations Customer Experience Online 177

PYMNTS

DECEMBER 16, 2020

UPS imposed shipping restrictions on some large retailers such as Gap, Nike, L.L. To manage capacity, the company has increased holiday hiring and weekend deliveries. “We The reports of potential delays and earlier-than-average shipping windows for Christmas delivery rolled in right on time in early December. Hot Topic Inc.,

North Carolina 327

North Carolina Louisiana Arkansas Virginia 327

PYMNTS

FEBRUARY 25, 2020

Retailers are facing a personalization paradox. Fifty-three percent of consumers want retailers to respect their anonymity in 2020; at the same time 61 percent want more personalization in marketing, messaging and promotions. Other surveys reinforce the need for personalization at retail.

Retail 202

Retail social media Study Security 202

PYMNTS

SEPTEMBER 9, 2020

It soon will be time for eBay 's payments management system to learn to say "merci," "grazie" and "gracias.". The San Jose, California-based online retail giant said in a news release on Wednesday (Sept. 9) that in the first quarter of 2021, it will begin offering payments management in France, Italy and Spain.

Management 199

Management San Jose Payments California 199

PYMNTS

DECEMBER 30, 2020

Though 2020 was full of volatility, the B2B FinTech landscape persevered with venture capitalists and other investors for a lucrative year. Highlighting the increasing interest in this startup space is this week's B2B venture capital roundup, which recaps the final two weeks of 2020 in B2B FinTech investments. CloudTrucks. Brightpearl.

Capital 211

Capital Management Operations Security 211

PYMNTS

MARCH 31, 2020

High-level market intelligence about the $18 billion expected to be invested over the next three years is a major focus of the March 2020 Automated Retail Tracker™ from PYMNTS , which serves as a bimonthly breakdown of developments in this rapidly growing business sector. Amazon Go’ Cashless. UR Making Me Laugh.

Retail 140

Retail Texas Illinois Seattle 140

PYMNTS

DECEMBER 16, 2020

Benetton Group , an Italian fashion company, is teaming once more with retail market intelligence firm EDITED as an "essential platform" for its future three-year roadmap, according to a Wednesday (Dec. 16) announcement. “As

Groups 157

Groups Retail Analytics Branding 157

PYMNTS

DECEMBER 27, 2020

“Across our expanded 75-day holiday shopping season , sales were up 3.0%, a testament to the holiday season and strength of retailers and consumers alike.”. The National Retail Federation had forecast an increase for the season, year over year, of between 3.6 retail locations this year compared to last, the Journal reported.

Retail 184

Retail US Data Analytics 184

PYMNTS

AUGUST 6, 2020

Real estate trends for retailers are back in the news this week, as the pandemic-driven brick-and-mortar market starts to produce new business models and a fair amount of stability. The new business model involves leasing options for the retail sector. retail portfolio valued at $5.9 Example: One of the U.K.’s which owns 32.5

Retail 154

Retail Analytics New York Examples 154

PYMNTS

DECEMBER 28, 2020

The dreaded returns season has hit retail with a predictable but painful thud. In fact, forward-thinking retailers are looking at the return process as a chance to create a positive customer experience. In the brick-and-mortar retail era it was a nuisance to be avoided. Now that number tops 50 percent.

Customer Experience 216

Customer Experience Retail America Branding 216

PYMNTS

OCTOBER 11, 2019

Salesforce is rounding out its offering for online sellers with the addition of Lightning Order Management, reports in Retail TouchPoints said this week. 10) that Salesforce’s new order management function targets integration of the order process, including fulfillment and customer service.

Management 177

Management Tools Online Meeting 177

PYMNTS

JANUARY 12, 2021

In today’s top retail news, Dollar Shave Club (DSC)’s board of directors have named a new CEO for the brand, while Albertsons Companies registered a digital sales growth spike in its third quarter fiscal 2020 results. Plus, Salesforce has revealed a new loyalty management platform for companies. Gross margin increased to 29.3

Retail 145

Retail Branding Study Management 145

PYMNTS

DECEMBER 7, 2020

One of 2020’s highest high-flyers has been the special purpose acquisition corporation, or SPAC. It might be hard in the midst of roaring markets and headlines trumpeting Dow 30,000 to remember that one of 2020’s highest high-flyers has been the special purpose acquisition corporation, or SPAC. And as reported by CNBC Monday (Dec.

Online 161

Online Marketing New York Report 161

Bank Innovation

MARCH 4, 2020

Payitoff, a white-label platform that provides automated guidance on student loan repayment, won the 2020 Bank Innovation Ignite DEMOvation contest.

Innovation 243

Innovation Company Customer Experience Innovation Strategies 243

Bank Innovation

MARCH 6, 2020

Welcome to the latest episode of our Weekly Wrap series, for the week ending Friday, March 6, 2020.

Innovation 273

Innovation Customer Experience Video Management 273

PYMNTS

JANUARY 7, 2021

In today’s top retail news, Walgreens Boots Alliance, Inc. reported that its Retail Pharmacy USA segment had $27.2 Plus, digitally native mattress and home goods platform Resident landed a $130 million investment in Q4 of 2020. Walgreens Retail Pharmacy USA Reports $27.2 Billion In Sales. Walgreens Boots Alliance, Inc.

Retail 172

Retail New York City New York Texas 172

PYMNTS

NOVEMBER 24, 2020

But top industry experts told Karen Webster during PYMNTS’ latest “On The Agenda” panel that the hurdles for retailers are only beginning. He said the shipping infrastructure nearly buckled earlier this year, and retailers are now being highly conservative when it comes to managing deliveries. “We

Retail 251

Retail Examples Payments Meeting 251

PYMNTS

DECEMBER 24, 2020

market for initial public offerings (IPOs) had a banner year in 2020 despite the pandemic — or perhaps because of it. billion during 2020’s first nine months. percent during 2020’s first nine months to $1.75 billion — not bad, but far below what other major online retailers are seeing. BigCommerce ($1.6

US 230

US Company Report Payments 230

PYMNTS

MARCH 30, 2020

retail picture is bleak in this time of COVID-19. The Confederation of British Industry (CBI) said on Thursday (March 26) that its monthly survey of retailers showed the weakest outlook since April 2009. The CBI says retail sales volumes will fall sharply to April, with retailers more pessimistic than at any time since April 2009.

Retail 141

Retail Survey Branding Online 141

PYMNTS

JUNE 10, 2020

Mastercard figures indicated that retail sales in the U.S., And online shopping comprised 22 percent of retail sales in April and May, which was two times that of the year before. Management at Kohl’s, Nordstrom and Macy’s said to investors that sales at reopened retail locations are slowly on the uptick.

Retail 130

Retail United States Comparison Trends 130

PYMNTS

JULY 31, 2020

That has led to the growing need for designers and retailers to personalize shopping experiences, and that’s the sweet spot for AI. percent clip from 2020 to 2026. For retailers the concept of taxonomy — naming and classifying items — has been transformed by AI. Fast fashion retailer H&M uses A.I.

Retail 165

Retail social media Analytics Trends 165

PYMNTS

FEBRUARY 24, 2020

As 2020 unfolds, the retail business has been dramatically altered. But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. So, what constitutes experiential marketing for retailers? Wine and cheese for the shoppers?

Retail 210

Retail Branding New York City Indiana 210

Bank Innovation

JANUARY 6, 2020

Jack Henry, the banking technology provider that specializes in community and regional banks, is expecting banks to increase their human-digital approaches in 2020.

Community 243

Community Regional Technology Company 243

Perficient

OCTOBER 23, 2020

It’s hard to believe that the 2020 holiday shopping season is almost upon us, and it’s likely to be unlike any other holiday season we’ve seen to date. The best solution here would be to reach out to your managed hosting team and ask for input on how to decrease page load times.

Trends 515

Trends Analytics Google Online 515

PYMNTS

MAY 7, 2020

And in retail, Nordstrom and Lord & Taylor are dampening the industry’s reopening plans. 1.4B : Amount by which Disney’s revenue was down for the first three months of 2020. $1B: 1B: Minimum loss that Disney’s direct-to-consumer (D2C) segment will see in Q3, per management. All this, Today in Data.

Retail 131

Retail Data Management Report 131

Bank Innovation

MARCH 4, 2020

Payitoff, a white-label platform that provides automated guidance on student loan repayment, won the 2020 Bank Innovation Ignite DEMOvation contest. With the win, Payitoff has been awarded an advertising package on Bank Innovation worth $10,000. Rodrigo Suarez, principal of INV Fintech, moderated the startup pitch competition. “We

Innovation 195

Innovation Fintech Company Customer Experience 195

PYMNTS

JULY 7, 2020

“Over the coming months, retailers also need to prepare for the continued — and maybe even swifter — move to mobile.” . The following is an excerpt from How 35 Execs Are Powering The Great Digital Shift Of 2020 (And Beyond) , contributed by Brett Narlinger , general manager of payments for Blackhawk Network.

Retail 165

Retail Payments Survey Meeting 165

PYMNTS

JUNE 25, 2020

One of the new truisms of pandemic-era retail is this: If a retailer was in trouble before COVID-19 , that trouble will be magnified because of it. As indicated in its previous statements, the company will reduce corporate and management headcount by approximately 3,900. COVID-19 has significantly impacted our business.

Retail 141

Retail Strategy Meeting Groups 141

Perficient

DECEMBER 30, 2020

The COVID-19 pandemic stressed everyone in 2020. But even the best companies struggled to keep customer satisfaction levels high during 2020. The American Customer Satisfaction Index’s recent COVID-19 special retail study showed satisfaction declines across 75% of the retail companies.

Online 421

Online Study Branding Customer Experience 421