PYMNTS

JULY 1, 2020

“Migrating to cloud- and AI-based solutions could help FIs handle growing calls for faster banking tools during the COVID-19 pandemic, and recent trends show they are beginning to do so,” according to PYMNTS’ June 2020 Digital Banks And The Power Of The Cloud Tracker® done in collaboration with NuoDB. Cloudy, With A Chance of Innovation.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

JUNE 4, 2019

Visa and Currencycloud, an enterprise-class payments platform, announced on Tuesday (June 4) a partnership to drive more innovation in cross-border and travel payments. It will also offer customers the ability to better manage travel abroad via improved visibility and control of money.

Payments 139

Payments Charlotte User Experience Innovation 139

Perficient

JULY 15, 2020

It covers conceptual knowledge of disabilities, universal design, accessibility laws, management strategies, and software development. I am now aware of how design can be unintentionally discriminatory fueling a passion to advocate for better user experiences. Universal Design.

Study 322

Study User Experience Software Examples 322

Cisco

DECEMBER 21, 2020

In the recent State of the Cloud 2020 Report by Flexera, customers indicated that their #1 initiative is to reduce cloud bills, but their #2 is go move more workloads to the cloud. And best of all, your developers would have time and flexibility to innovate instead of chasing alerts. How will you host legacy workloads?

Customer Experience 99

Customer Experience Innovation Policies Security 99

PYMNTS

OCTOBER 6, 2020

Darrell Esch , Venmo’s senior vice president and general manager, told Karen Webster in a conversation shortly before the launch that Venmo is trying to add a fourth leg to the three-legged stool that has historically defined a card’s value proposition. general-member population in 2021.

Cards 313

Cards Mobile User Experience Payments 313

PYMNTS

NOVEMBER 23, 2020

According to Wimbish Potter , general manager of SMB payments at Deluxe : “SMBs are the backbone of our country, but [for legacy banks] it's hard … to reach out and say, ‘let me [create] a lending program,’ because they're not seeing the data come in anymore.”. Meanwhile, for many, their primary banking relationships went fallow.

Data 143

Data User Experience Fintech Lending 143

South State Correspondent

APRIL 27, 2022

In this article, we walk through why banks should focus on total experience (TX) and give you the ten critical factors that can catapult your bank ahead of almost every bank in the industry. What Is Total Experience? Total experience is the latest evolution of providing superior service. For total experience, it is the same.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

PYMNTS

JULY 10, 2020

PYMNTS’ July 2020 Subscription Commerce Conversion Index , done in collaboration with Recurly , shows how well subscription services are performing during the pandemic. reading in 2020’s first quarter and 63.8 Our July Index , which measures merchants’ ability to convert subscribers, found that firms’ average score rose to 65.1

Report 197

Report social media User Experience Training 197

Abrigo

FEBRUARY 8, 2022

Takeaway 1 NBFIs are agile and innovative and are competing head-to-head with traditional financial institutions. Branch networks and banking hours have been replaced with mobile banking and user experience as important decision criteria in choosing financial relationships. NBFIs & AML Act of 2020. DOWNLOAD .

Compliance 195

Compliance Training Regulation Fraud 195

Perficient

OCTOBER 29, 2020

While the platform struggled with user motivation and ability, the third FBM factor — a prompt — was Quibi’s real downfall. Quibi launched in April 2020, just as the pandemic was upending public life. Yet the platform’s self-imposed user experience shortcomings left the company exposed to new headwinds.

US 294

US social media User Experience Digital Strategies 294

PYMNTS

NOVEMBER 19, 2020

Google’s Caesar Sengupta , general manager of payments, and Josh Woodward , director of product management, said the revamp aids visibility, streamlines transactions and lets users track a trail of payments. And 88 percent said they’d had a “consistently positive user experience” with NFC contactless technologies.

Google 254

Google Mobile Apple Survey 254

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

JANUARY 6, 2021

Thus far, the numbers do not bear out a massive uptake of a business model, that for the stakeholders, is essentially free (There are roughly 38 banks signed on and 5 million users of CoDi, as measured in late 2020). To get there — to spur increased user adoption — he said that the SPEI user experience has had to improve.

Payments 363

Payments User Experience System Mobile 363

PYMNTS

MARCH 20, 2020

In-house ordering apps are typical for large quick-service restaurant (QSR) companies, with only those who are willing to take risks and innovate standing out from the herd. It can be challenging for restaurants to manage multiple eateries and to keep them completely stocked as well as running smoothly in the best of times.

Technology 181

Technology Apple New York City social media 181

PYMNTS

MARCH 30, 2017

According to a press release , Mastercard is continuing its efforts to offer its customer base greater protection in digital space, integrating NuData into its already strong suite of fraud management and security products. Terms of the deal were not disclosed.

Security 100

Security User Experience Fraud Online 100

PYMNTS

OCTOBER 22, 2020

SVP and GM John Owens breaks down how the firm has helped its partners deliver an improved experience, including "modernized device optimization, improved data validation, and streamlined real-time acquisition, onboarding and servicing processes.". The following is an excerpt from What Did You Change?

How To 130

How To Fraud User Experience Cards 130

Gonzobanker

FEBRUARY 3, 2020

Three cheers for the energy and innovation that cloud vendors are bringing to financial services contact centers. There are a variety of contributing factors, but the bottom line was a total lack of innovation and stagnant capabilities available to bank and credit union contact centers. In 2018 I predicted.

System 78

System Innovation User Experience Technology 78

Javelin Strategy & Research

FEBRUARY 1, 2022

2021 Online Banking Scorecard Javelin Report Date: June 29, 2021 Authors: Mark Schwanhausser , James Lee , Dylan Lerner Research Topic(s): Digital Banking , Mobile & Online Banking It’s undeniably a mobile-first world, and many institutions are putting the emphasis—and the money—toward enhancing users’ experience in that channel rather than online.

Report 40

Report Digital Banking Fraud Mobile 40

Gonzobanker

JULY 6, 2021

As information technology departments move from being the provider of all technology services to orchestrator of technology innovation, chief information officers are rightfully asking, “How do we reinvent ourselves in this digital age when we’re saddled with legacy tech debt of 30-year-old, difficult-to-integrate, flat-file-based core systems?”.

Strategy 158

Strategy System Risk Management Technology 158

Cisco

AUGUST 23, 2019

By integrating loan approvals and lease processes with the Internet and digital technologies, an omnichannel user experience provides a customized, convenient and more customer-centric service, which in turn increases loyalty, retention rates and revenues. >> Learn more about Cisco Capital.

Industry 49

Industry User Experience Compliance Capital 49

NCR

AUGUST 25, 2017

By 2020, the US should have a payment system that is faster, ubiquitous, broadly inclusive, safe, highly secure and efficient. There are also differences in rules, policies and functionality that can make it difficult for transactions involving different solutions to deliver a coherent user experience.

US 88

US Payments System Security 88

PYMNTS

MAY 11, 2017

trillion by 2020 in terms of B2B transactions. PYMNTS recently caught up with Dominic Venturo, executive vice president and chief innovation officer of U.S. Bank , who discussed the bank’s experience with hackathons and what types of innovations these events have produced so far. Hacking the Future of APIs. In 2015, U.S.

Innovation 143

Innovation Mobile ATM Tools 143

FICO

JUNE 27, 2022

Banking and insurance companies have a customer experience problem: despite spending hundreds of millions of dollars trying to optimize their clients’ customer experiences through digital transformation – spending that totaled more than $1.3 According to the 2020 U.S. Yet only 49% of U.S. Think Long-Term, but Act Immediately.

Customer Experience 52

Customer Experience Analytics Strategy Management 52

NCR

JANUARY 17, 2017

As fintech startups battle it out to get their share of the business, the drive for innovation is spreading well beyond traditional tech hubs and basic banking products. All players will look for better ways to manage regulatory and compliance processes. cards) and start building a more innovative mobile-drive payments infrastructure.

Fintech 40

Fintech Trends Industry Compliance 40

PYMNTS

DECEMBER 30, 2020

Corporate Spending Innovations (CSI) President David Disque , for instance, spoke with PYMNTS about the challenges organizations face regarding interconnectivity with their business partners, as well as the friction that exists in moving not only electronic money, but electronic data from one corporate to another. It's All About Timing.

Payments 297

Payments Innovation Cards Trends 297

Banking 2020

AUGUST 27, 2015

Thus if banks are truly interested in using mobile phones as a primary form of authentication for ATMs, they will need to sell their customers on a better, more secure user experience. Consequently, vendors decided not to invest in NFC and opted instead for QR codes, which are plagued with a variety of user experience issues.

ATM 40

ATM User Experience Fraud UX 40

PYMNTS

MARCH 10, 2020

And while it didn’t quite hit the worst-day-ever lows that the Dow managed, the day did make the index’s top 10 most down days. As PYMNTS has spoken with innovators in areas like commerce and telemedicine who are facing the effects emergent health crisis directly, a consensus has emerged. The S&P 500 took at 7.6

Marketing 236

Marketing Fintech Bitcoin Apple 236

PYMNTS

JUNE 29, 2017

That is how the world first met the iPhone a little over ten years ago in January 2007, when Steve Jobs took to the stage to announce Apple’s latest and greatest innovation. Apple created a movement that spanned across OS platforms toward truly consumer-friendly smartphones, where experience was re-imagined with “simplicity” in mind.

Apple 150

Apple Mobile Innovation social media 150

PYMNTS

DECEMBER 10, 2020

As the world becomes increasingly digitized and more consumers embrace the speed and convenience of contactless purchases, Jim McCarthy , president of payment technology and innovation firm i2c , said banks have been left behind and should focus on what they do best — compliance. There’s money to be made in compliance,” he said.

Compliance 262

Compliance Innovation Apple Fintech 262

CB Insights

DECEMBER 14, 2017

How will we shop in 2020? I think about disruption as being a way to innovate and so blatantly change things for the better that you become an industry standard. The end-to-end user experience, however, is so much better that it elevates them above their traditional competitors. New Frontiers in Retail Tech.

Video 78

Video Branding Company Strategy 78