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Were online customers more satisfied during the COVID-19 pandemic?

Perficient

The COVID-19 pandemic stressed everyone in 2020. Other companies who were late to creating digital customer experiences suffered as people stayed away from traditional stores and shopped online. But even the best companies struggled to keep customer satisfaction levels high during 2020.

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St. Louis Colleagues Rank Perficient a Top Workplace in 2020

Perficient

Perficient is proud to continue our tradition as a 2020 Top Workplace in St. I am thrilled that our employees in Missouri have once again recognized Perficient as a 2020 Top Workplace in the annual St. ” Jason Hudnall , general manager. ” Jason Hudnall , general manager. Louis Post-Dispatch survey.”

St. Louis 530
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Salesforce Unveils Loyalty Management Platform For Businesses As Online Sales Boom 

PYMNTS

Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online holiday retail sales grew 50 percent to top $1 trillion. 12) in unveiling the company’s new Loyalty Management product. 12) in unveiling the company’s new Loyalty Management product.

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Lexus Gains A Partner In Online Reputation Management

PYMNTS

Unanswered customer complaints is one common example, particularly for companies that are new to amplifying their online channels. A new category is starting to grow around this area of online reputation management, with Lexus one of the latest brand names to embrace it.

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Two Perficient Colleagues Recognized in CRN’s 2020 Women of the Channel

Perficient

Perficient is excited to announce that CRN ® , a brand of The Channel Company , has named Lynn Brading , director of Digital Experience Alliances, and Liz Stuart , alliance director for Emerging Solutions, to its esteemed 2020 Women of the Channel list! “We RELATED: Perficient Names Andrea Lampert as Vice President of People.

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Amazon Launches Online Pharmacy In Bengaluru, India

PYMNTS

Amazon India has added an online pharmacy to its offerings in Bengaluru, one of the nation’s largest cities with a population of nearly 12 million. the state agency that manages liquor licenses, granted approval for Amazon to sell alcohol online. In June, PYMNTS reported India’s West Bengal State Beverages Corp.,

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2020 GonzoBanker Awards

Gonzobanker

This Year was brought to you by the number 2020 and the letters W, T and F” – Big Bird (more or less). Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. Most Oft-Heard Statements of 2020. ” – Hunter Thompson.

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