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Emerging Innovation And Fraud Trends In Consumer Commerce

PYMNTS

Cybercriminals are finding it best to approach fraud with an omnichannel strategy , which involves hitting every customer service channel for best results. At the same time, however, online platforms are aiming to protect their users as fraud mounts. 89 percent: Year-over-year increase in loyalty program fraud between 2018 and 2019.

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The Big Spike In ‘CEO Fraud’

PYMNTS

According to the 2019 edition of the FBI’s Internet Crime Report , last year was both a lucrative and diverse year for cybercriminals and scammers. As for the areas where scammers managed the biggest hits, business email compromise (BEC), confidence/romance fraud and spoofing were the top three types of crime in terms of monetary losses.

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Deep Dive: How FIs Can Keep Their Digital-First Innovations Secure

PYMNTS

Banks’ use of such innovations is predicted to expand, too, with 60 percent of FIs saying they aim to gain customers and improve customer experiences using digital channels. This increased digital presence also brings a greater risk of digital fraud, however. The Fraud Threats Facing Digital-First Banks.

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How Dropbox Fights Fraud

PYMNTS

Fraud continues to increase in many areas, despite extensive attempts to bring it to heel. Retail fraud attempts have doubled year over year, for example, while account takeover (ATO) fraud losses recently hit $14.7 billion , and phishing attacks now comprise 30 percent of all fraud attempts. million in 2019.

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DOJ Seizes $24M In Crypto As Part Of Brazilian Internet Fraud Probe

PYMNTS

The seizure stemmed from a cryptocurrency fraud scheme being investigated by Brazilian federal police called Operation Egypto. In addition, the Financial Crimes Enforcement Network ( FinCEN ) has warned banks to look out for cryptocurrency-related fraud, with reports rising due to pandemic-related chaos in recent months.

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Digital Technologies Drive Innovation In Retail, Banking

PYMNTS

Technologies such as artificial intelligence (AI) and video onboarding have shown promise in facing identity fraud, but each is vulnerable when implemented on its own. 80K: Number of global regulatory updates in 2019 with which banks must comply to avoid fines. 22%: Rise in identity thefts targeting seniors between 2018 and 2019.

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Strategies for fighting remote authentication fraud

Independent Banker

As more customers moved online, fraudsters took advantage of new and increasingly inventive opportunities to commit remote authentication fraud. These types of scams fall under the broad term of remote authentication fraud, and they’re increasingly common—and inventive. Examples of remote authentication fraud. New account fraud.

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