Remove 2019 Remove Digital Banking Remove Marketing Remove Millennials
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A new digital bank needs a new customer service experience

Insights on Business

For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand. Next has access to all of Bradesco’s ecosystem, ATMs, call center, internet banking. If it doesn’t, negative news travels fast through millennial networks. Social-based marketing.

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Credit Unions Unite Behind Digital Banking

PYMNTS

The PYMNTS December 2019 Credit Union Tracker looks at the changing topography of the CU space, as digital transformation challenges the “all for one, one for all” mentality that has undergirded their business model since the 1800s. Digital Unison. percent in Q3 2019, which is a concern for the entire sector.

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The Race For Singapore’s Digital Banking Licenses

PYMNTS

In late June, the Monetary Authority of Singapore (MAS) sent a ripple through the global financial services ecosystem with the announcement of its intention to issue five digital bank licenses to eligible applicants. Oversea-Chinese Banking Corp. and United Overseas Bank Ltd. Razer And The Youth Bank .

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Chime’s Expanding Banking Services Menu

PYMNTS

By 2016, Chime was in the market with the full suite of features that digital banks offer today. As a pure-play digital bank, Chime offers as its primary product an entirely mobile/digital banking application that gives customers access to a network-branded debit card and a savings account.

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Credit Unions’ Digital Future: More Like YouTube, Less Like Online Banking

PYMNTS

Digital banking is not the main element that drives consumers toward using a credit union. However, as Lumin Digital President Jeff Chambers told Karen Webster in a recent conversation, that doesn’t mean the digital banking experience isn’t critical to credit unions’ relationships with their members.

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Mastercard Card Clearing In China, Unattended Retail, Rapid Settlements Top This Week’s News

PYMNTS

We have deep dives into unattended retail, rapid settlements and cybersecurity, as well as news on Mastercard receiving the go-ahead from China’s central bank to set up a bank clearing business. Mastercard Gets Nod To Join China’s $27T Payments Market. China’s central bank gave Mastercard the green light on Feb.

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Step Aside, Millennials — Why Fintechs Are Targeting Baby Boomers & Retirees

CB Insights

Fintech is often associated with digital tools targeted at tech-savvy millennials. But there is a growing market of fintech companies serving the unique financial needs of Baby Boomers and older retirees — and for good reason. Baby Boomers (those born between 1946 and 1964) represent a massive market opportunity.