PYMNTS

JANUARY 30, 2020

So-called fast fashion has been a big player in retail for years, but that part of the commerce-and-apparel world is facing some serious challenges. The bankruptcy filing was a dim commentary on a trend that largely appealed to young women, and which has sat high in the world of retail for a good decade or more.

Retail 142

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PYMNTS

OCTOBER 5, 2018

The brand largely focuses on (and sells to) younger shoppers — particularly millennials and Gen Z. The site in total offers 500 brands for consumers to choose from, of which only 19 are its own label (a little over 4 percent). the site added over 1,000 new styles each week in 2017, from emerging, established and owned brands.

social media 135

social media Branding Course United States 135

PYMNTS

FEBRUARY 13, 2019

In the highly connected digital age, consumers are interacting with a multitude of social media sites as well as apps and connected devices. During this time, retailers and tech companies are bringing integrated shopping experiences into the sites and apps where consumers spend the most time. Nearly 60 percent of U.S.

social media 139

social media Innovation Google Retail 139

PYMNTS

FEBRUARY 7, 2020

Youth-oriented shoe and apparel brand Vans has found the intersection of both, as seen in its most recent store opening this past week in Los Angeles. The brand is well-known for using its community of skateboarders for design ideas and marketing. The brand has also partnered with Goodwill and Chrysalis to access underserved employees.

Los Angeles 141

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PYMNTS

SEPTEMBER 30, 2019

State governments began rolling out economic nexus laws after 2018’s South Dakota vs. Wayfair ruling. These laws were meant to make online sellers face sales tax requirements similar to those for retailers with on-the-ground locations, putting both types of businesses on equal footing.

Retail 109

Retail Taxes Virginia South Dakota 109

PYMNTS

SEPTEMBER 4, 2018

But, in the narrow context of Q2 and the retail world, it is pretty hard to argue against it. And the boats – the retailers themselves – have been buoyed by the tide. Walmart , Target , Macy’s , Urban Outfitters , Nordstrom – the stores change, but the general drumbeat has been largely the same in retail in 2018.

social media 101

social media Retail Branding Data 101

PYMNTS

FEBRUARY 7, 2020

Retailers are starting to tap into the camera,” said Ted Mann, CEO of visual search technology provider Slyce. They expect the retailers to be able to support it.”. StyleSnap’s recommendations draw on a number of factors, including brand, price range and customer reviews. And it really has been wildly successful for that.

Branding 151

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PYMNTS

NOVEMBER 23, 2018

Even people without a mind for business remember that motto as one of the guiding principles of retail and other forms of commerce — absorbed, perhaps, in a high school class or via any number of articles, TV shows, commercials or bits of pop culture that have riffed on that theme. Location , location, location. Instagram Role.

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social media Mobile Branding Retail 163

William Mills

SEPTEMBER 25, 2018

Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands. User goes to Walgreens and registers the retail store in app. Cashoff integrated with global brands. Tinkoff’s data shows that they do and it drives engagement with the mobile banking app and the brand. ^DG.

Mobile 78

Mobile Customer Experience Lending Analytics 78

PYMNTS

APRIL 22, 2019

That’s reportedly the case when it comes to luxury retail brand Gucci. The Gucci call center effort comes at a time of change for luxury retail and call center commerce. The change in behavior is due, in part, to social media sites such as Instagram. Larger Changes.

Millennials 158

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PYMNTS

JANUARY 20, 2020

Outlook India recently reported that SMBs in the country are seeking a government initiative to require government departments and large firms to disclose details behind all invoices that are 45 days past due, with community social media platform LocalCircles leading the charge in an effort to improve local SMBs’ cash flow.

Payments 237

Payments social media Report Analysis 237

PYMNTS

OCTOBER 23, 2020

In fact, 2020 opened with retail reports decrying the great toy sales slump , citing the 4 percent fall-off in toy sales, the rather tepid holiday sales season reported between 2018 and 2019 and the fact that toy sales came up short during last year’s holiday season. under the age of 14.

social media 215

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PYMNTS

JUNE 19, 2020

Amazon and Italian luxury brand Maison Valentino filed a lawsuit against a retailer Thursday (June 18), alleging the company sold counterfeit goods as the trade in the so-called “gray market” continues to draw attention. HBR called for luxury-goods brands to refocus on controlling their supply chains to fight the problem.

social media 181

social media United States Branding National 181

PYMNTS

FEBRUARY 20, 2017

Shopkick recently announced it had opened up Shopkick Grocery to brand and grocery partners, inviting participation in the upcoming consumer launch of Shopkick Grocery, currently slated for early April of this year. Additionally, some 60 percent of beta users tried new products or brands to earn Kicks. grocery stores.

social media 100

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PYMNTS

AUGUST 10, 2018

The announcement comes at a time when rival cosmetics firms like Estee Lauder and retailers like Sephora are making big investments in new technology, in part due to the influence of beauty bloggers and online selfies. percent of its total sales during the first half of 2018, which is up from about 5 percent just three years ago.

social media 101

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PYMNTS

AUGUST 2, 2018

Japanese clothing retailer Uniqlo rolled out shopping chatbot Uniqlo IQ on Thursday (August 2), which acts as a digital concierge service. As retail moves deeper into the digital realm, shopping needs to be not just portable and perpetual, but personal as well. billion hours by 2023 in those three sectors.

social media 102

social media Google Retail Tools 102

PYMNTS

DECEMBER 26, 2019

The world’s biggest social media platforms are cracking down like never before. Brands will have spent roughly $77 billion on in-app ads when 2019 is over, and it’s estimated that phonies will dip out with $26.5 Each interactive makes the TripAdvisor AI smarter, guarding content integrity and preserving trust in the brand.

Fraud 131

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PYMNTS

SEPTEMBER 19, 2018

Model and social media celebrity Chrissy Teigen is, in many ways, the perfect brand partner for Target, as evidenced by her recent review of her new kitchen and cookware lines. Unlike her competitor for the title of Generations X’s Martha Stewart, Gwyneth Paltrow, Teigen has built a brand around being accessibly aspirational.

Millennials 138

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Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. But what exactly are those opportunities, and how can retail banks deliver when it matters most? This obviously has major consequences for an institution’s reputation and a direct impact on brand loyalty” (The Financial Brand).

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

JANUARY 17, 2020

Holiday (and Post-Holiday) Shopping: Throughout the month of December helped push retail sales up more than 5.8 Retail sales were up 3.6 branded cards business grew by 10 percent. branded cards business grew by 10 percent. Pinterest: Pinned as the third largest social media platform in the U.S.,

Company 132

Company Payments social media United States 132

PYMNTS

JULY 31, 2019

Call Blue Apron what you will: a struggling retailer, a comeback kid, a prime example of hype in the online world, a respectable survivor. Once they made their Blue Apron meals, he says they couldn’t stop talking about it and sharing photos of what they made on social media.” Back to 2012.

Industry 110

Industry social media New York City Retail 110

PYMNTS

JUNE 10, 2019

One of the takeaways from the Platform Economy Playbook is that amidst tech innovations like artificial intelligence (AI) to help personalize clothing selection and speed up delivery and social media-powered commerce, customer service has become a differentiator. Ann Taylor and New York and Company were early participants.

Online 111

Online social media Retail New York 111

PYMNTS

JULY 31, 2019

Call Blue Apron what you will: a struggling retailer, a comeback kid, a prime example of hype in the online world, a respectable survivor. Once they made their Blue Apron meals, he says they couldn’t stop talking about it and sharing photos of what they made on social media.” Back to 2012.

Industry 100

Industry social media New York City Retail 100

PYMNTS

AUGUST 14, 2018

The 100-page catalog would arrive near the end of October for kids to look through and create wish lists before December — filling, perhaps, the void left by Toys R Us when it went out of business (in part because of competition from Amazon and other online retailers). Online retail accounted for 53.7 Williams Sonoma is one example.

Retail 102

Retail social media Conference Groups 102

PYMNTS

MARCH 5, 2018

Procter & Gamble made headlines last week when its Chief Brand Officer, Marc Pritchard, confirmed that the world’s largest advertiser cut $200 million of digital advertising spend in the last nine months of 2017. In the face of the big brand digital ad spending backlash, it seems now big brands are thinking that way too.

Google 123

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PYMNTS

MAY 6, 2019

Particularly popular, according to the report, are Louis Vuitton, Chanel, Gucci, Nike, Fendi and Balenciaga-branded items. And, according to the 2018 Global Brand Counterfeiting Report , luxury fashion brands are a favored target. Global counterfeiting is a big business, worth about $1.2 trillion every year.

social media 123

social media Branding Survey Report 123

PYMNTS

JUNE 8, 2018

“The really-growing brands now beating the market are the ones already hooking these teenagers,” Bain Partner Claudia D’Arpizio told CNBC. The change in behavior is due, in part, to social media sites such as Instagram. These platforms bring urgency to fashion and serve as a newsfeed for brands.

Millennials 100

Millennials social media Branding Groups 100

PYMNTS

SEPTEMBER 6, 2019

But, as it turns out, it surely looks like one – a lesson learned by wellness brand Dirty Lemon in 2015 when they first rolled out their unique take on lemonade via Instagram as a DTC shopping experience. That gave the brand the feel of a secret club, Normandin noted, which sharpened curiosity and enthusiasm for the product.

social media 139

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PYMNTS

JUNE 15, 2018

. “This is how we started Onia and, since our launch, we have fully developed into a men’s and women’s swim and ready-to-wear brand, and all of our products have been launched based on the same core philosophy that we started with — fit, fabric and function.” in New York. in New York. ”

Branding 100

Branding social media Trends New York 100

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. But what exactly are those opportunities, and how can retail banks deliver when it matters most? This obviously has major consequences for an institution’s reputation and a direct impact on brand loyalty” (The Financial Brand).

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

SEPTEMBER 30, 2019

Online resale has become all the rage — even for retailers like Neiman Marcus — from a little bit of everything on OfferUp to fashion-focused Poshmark and high-end The RealReal and 1stdibs. According to the 2018 Global Brand Counterfeiting Report , luxury fashion brands are a favored target. Social Media.

Online 101

Online Fraud Branding social media 101

PYMNTS

APRIL 30, 2018

QVC President and CEO Mike George said when the deal was announced,“By creating the leader in discovery-based shopping, we will enhance the customer experience, accelerate innovation, leverage our resources and talents to further strengthen our brands, and redeploy savings for innovation and growth. Signs of Traction.

Branding 129

Branding Millennials Retail social media 129

PYMNTS

JANUARY 13, 2020

Purchases are shifting from individual brands to marketplaces. Scale economies help big players, and brand affinity helps hyperlocal players compete – while brands in the oversaturated middle struggle to differentiate. 10, 2020 , down from a high of $13 billion in September 2018 and $7.3 billion on Jan.

Branding 153

Branding Retail Marketing Industry 153

PYMNTS

SEPTEMBER 7, 2018

She’ll reportedly “oversee retail and licensee partnerships, publishing, interactive games, merchandising and experiential events.” Netflix forecasted that, for the third quarter of 2018, the company will gain 5.5 A new hire suggests so. In the second quarter, the company added 5.2 million subscribers , about one million below its 6.2

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PYMNTS

OCTOBER 16, 2018

Loyalty and mobile continued to do some productive lifting for Starbucks in its fiscal third quarter of 2018, as those two factors contributed to an 11 percent year-over-year revenue increase, with sales for the coffee chain reaching $6.31 It’s like converting casual dining to fast food,” Dine Brands CEO Stephen Joyce told The Post.

Innovation 183

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PYMNTS

JULY 19, 2019

Now, in fairness, if there was ever a day when Amazon would run the retail table, it would likely be on the shopping holiday they invented. But as big as Prime Day was across all of retail, it wasn’t the only thing happening in the ongoing race. Courting the Cool Kids: Luring Exclusive Brands With a Dedicated Accelerator .

Branding 122

Branding Retail Customer Experience social media 122

PYMNTS

FEBRUARY 18, 2019

Sometime brands hit it lucky, sometimes a very concerted marketing effort makes all the difference — but what flavors define a food trend have heretofore mostly been mysterious. From 2017 to 2018, restaurant hopping increased by 160 percent. Food, Tastewise notes, is a big marketplace — and a competitive one.

Data 139

Data Trends Philadelphia social media 139