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Williams-Sonoma Tops Q4 Forecasts, Announces Leadership Changes

PYMNTS

Williams-Sonoma announced its operating results for Q4 and fiscal year ended January 29, 2017 on Wednesday (March 15). Alber continued, “Entering 2017, we will continue to improve performance and increase our competitive advantage, with a focus on innovation in eCommerce, our products and service, and the retail experience.

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CAN Capital Announces Another Leadership Change With New CEO

PYMNTS

“Throughout his career, he has served the needs of small businesses, while building loyal teams that deliver innovative products and a great customer experience. These skills will be invaluable as CAN Capital finds new ways to deliver on its mission of helping small businesses succeed.”

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Join Me at CBA Live for Fraud Prevention and Customer Experience

FICO

I’ll be participating in an excellent panel, “ Balancing Fraud Prevention & the Customer Experience ,” at the first virtual edition of CBA LIVE , the must-attend annual event for the retail banking industry. Having become a pro at Zoom meetings during the pandemic, I’m excited to up my game a notch this Wednesday, September 30.

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Banking to the power of IBM: opportunity at SIBOS 2017

Insights on Business

At Sibos 2017 in Toronto IBM will show how we are empowering global banks by helping them digitally reinvent for tomorrow. We’re leading with the industry’s first true cognitive solution to sharply reduce fraud losses while guarding the customer experience by minimizing false alarms.

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Neobank Revolut Applies For UK Financial Services License 

PYMNTS

customers expect from their everyday primary bank account.” . He added that Revolut strives to be “the best in class for customer experience, value and capabilities” and offer a full range of services from deposit accounts and overdraft protection to loans and credit cards. The company added bitcoin, ether and litecoin in 2017.

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Is 2017 the year of digital business reinvention in financial services?

Insights on Business

Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. With the help of experienced engineers from the cloud adoption leadership team, UBank created a Facebook plugin referral app for home loans. Partnering with IBM Bluemix.

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Cisco Financial Services welcomes imimobile

Cisco

Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Meeting customers where they are has been a common phrase and goal that customers share with us. What’s filling in the gap?