PYMNTS

SEPTEMBER 6, 2018

Big brands have a complicated relationship with Amazon : The eCommerce retailer serves both as a potential competitor and as a retail partner that could open up new sales channels. With J.Crew’s products presented in this way, online shoppers may be able to gain a better feel for the brand than with a more traditional Amazon listing.

Branding 101

Branding Online Millennials Retail 101

PYMNTS

JUNE 29, 2017

From credit card companies to retailers and consumers, there are many key stakeholders in the commerce process, both on and offline. Without proper payment processes in place, it’s likely that the entire retail ecosystem would either grind to a halt or favor one side over another. Is true streamlining possible?

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

DECEMBER 14, 2016

As the band Europe famously sang — we have reached the final countdown when it comes to the holiday retail season. And the digital shoppers are winding down the last few days of online shopping before the window slams shut on the possibility of a Christmas Eve delivery. StubHub And Visa – Natural Compliments.

Online 100

Online Retail User Experience Data 100

PYMNTS

DECEMBER 14, 2017

In fact, eBay is one of the web’s largest online marketplaces — with an estimated 168 million buyers in total — Customers eBay has spent much of 2017 trying to convince not to “shop like everyone else.”. According to Shellhammer, eBay isn’t home to a select type of product or seller — the way many other online marketplaces are.

Data 146

Data UX Online User Experience 146

PYMNTS

APRIL 7, 2017

Amazon recently focused a bit of attention on smoothing out one of the rougher patches marring user experience and accessibility. Amazon recently fixed an early point of friction: the requirement that users enable Alexa’s skills via smartphone or web browser before they can use them. Here’s what we mean.

Google 101

Google User Experience Apple Retail 101

William Mills

MAY 11, 2016

William Mills Agency and Beyond the Arc will be live blogging at FinovateSpring 2016. Portfolio outlooks, recommendation.Provide retail and advisory users the insight they need with Polly Portfolio. If you have a large retail investor base, and no resources to interact with them, then perhaps there some value? ^SR.

Video 40

Video Mobile social media Analytics 40

PYMNTS

AUGUST 14, 2018

Amazon and its ever-expanding marketplace of goods presents a problem that looms large in retail: try to beat ’em or try to join them. For some retailers and brands, the risks outweigh the rewards: Sears, Best Buy, Nike and Chico’s are all big names that have added their shops to the Amazon digital marketplace. billion in 2016.

Retail 100

Retail Branding Course US 100

PYMNTS

OCTOBER 24, 2016

The 23 percent of users trying Apple Pay in June 2016 represents an upward trend instead of the decreasing percentage revealed in the two previous PYMNTS Apple Pay studies. One approach retailers can take to cut down on checkout disengagement is through the use of mobile wallets.

UX 100

UX Mobile Apple Trends 100

PYMNTS

JUNE 20, 2016

Scores for most merchants increased from Q2 2015 to Q4 2015 before stagnating in Q1 2016. Meanwhile, scores for the bottom 10 percent of companies rose briefly during Q2 2015 before plummeting by nearly 20 percent between Q3 2015 and Q1 2016. The Index includes in-depth research on more than 100 retailers across the U.S.

Virginia 102

Virginia Resources Seattle Mobile 102

PYMNTS

DECEMBER 11, 2017

Moda Operandi does have enough capital: The eCommerce business grew by leaps and bounds in 2016; according to Nicodemus, the firm’s year-over-year sales growth has been “exponential,” as customers have flocked to its somewhat unique offering. In 2017, the retailer will do $165 million in revenues, up from $68 million in 2015.

Branding 100

Branding Capital Retail User Experience 100

PYMNTS

SEPTEMBER 26, 2016

from March 2015 to March 2016. But criminals are trying to find ways to take advantage of “card-not-present transactions,” where a user pays online or over the telephone. Cybercriminals are now targeting web and mobile apps in attempts to secure stolen user credentials.

Security 100

Security Fraud System User Experience 100

PYMNTS

JULY 27, 2016

To really optimize checkout online is hard, because we are talking about both user experience and design — somehow having a really simple checkout experience, while giving the consumer as much flexibility as they want,” Scott Fitzgerald , SVP at BlueSnap , recently told Karen Webster during a live digital discussion on this topic.

Online 100

Online Strategy Mobile Data 100

PYMNTS

JANUARY 22, 2018

Success is now defined by the ability to reach a critical mass of users – consumers or businesses – efficiently and effectively … where time is an important currency, as is the ability to influence and/or control that end user experience. And who will influence how innovation happens. From Betty Crocker to Boxed.

Innovation 135

Innovation Online Branding El Paso 135

PYMNTS

MAY 6, 2019

That is a 171 percent increase from Ghost’s 2016 analysis. And most fake accounts selling counterfeit merchandise usually upload a large quantity of posts every day, resulting in a chaotic and negative user experience,” the report stated. billion per year to fake online sales. trillion every year.

social media 123

social media Branding Survey Report 123

NCR

JUNE 29, 2016

Wharton FinTech , the first student led FinTech initiative, has published two white papers on Millennials’ relationship with banks ( June 2015 and May 2016 ). Transactions that in the past involved human interaction have moved online completely. For Millennials, user experience is key to earning their long term business.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

JUNE 7, 2017

A smarter way to grocery shop online? In addition to helping users build a grocery list from the moment they throw an item away, Griffin said GeniCan is also promising to disrupt the way consumers shop for groceries and supplies online. million in 2016 to as much as $223.5 million by 2023, a CAGR of 16.3

Management 108

Management Online Marketing Samsung 108

PYMNTS

AUGUST 15, 2019

A pair of late 2016 studies indicated that Japanese consumers, despite being digitally enthused, vastly preferred to make their payments in cash , with 70 percent of consumers across demographic groups reflecting that preference. That is up from about 50,000 merchants in spring of 2018.

Mobile 154

Mobile Payments National Marketing 154

PYMNTS

DECEMBER 30, 2016

In the four-day period between Black Friday and Cyber Monday 2016, top-performing subscription businesses experienced an overall TVP growth rate of 115 percent compared to the same holiday weekend period in 2015. Dan Burkhart: I think we are seeing some phenomenal advancements in user experience.

Community 129

Community User Experience US Company 129

PYMNTS

AUGUST 3, 2017

The evolution of the retail industry is well underway, and it’s becoming more evident (perhaps as a response to eCommerce giants like Amazon) that retailers are looking for innovative ways to enhance their offerings. As eCommerce continues to shape the future of the industry, the retail landscape is constantly changing.

Retail 100

Retail Samsung User Experience Industry 100

PYMNTS

DECEMBER 30, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Payments 2016: The Year Of Omnichannel Commerce. Omnichannel is no longer a trend or a prediction — it’s the new retail reality.

Payments 131

Payments eBook Trends Big Data 131

Fintech Labs Insights

MARCH 27, 2017

The company’s solution, Identity X , will enable EON mobile app users to login using fingerprint and face authentication initially, with other authentication options including voice recognition to be available later. Headquartered in Reston, Virginia, Daon demonstrated its Identity X platform at FinovateFall 2016.

Mobile 12

Mobile Virginia User Experience Innovation 12

PYMNTS

JANUARY 2, 2017

In 2016, the PYMNTS.com Tracker series kept tabs on practically everything within the payments and commerce ecosystem, from A to Z (that’s ACH transfers to Ziosk). Winding down the year, the most recent Trackers examined just what it takes to get all those Christmas presents ordered online to loved ones across borders.

Retail 123

Retail Millennials blockchain Mobile 123

PYMNTS

JUNE 27, 2016

Source: PYMNTS.com/InfoScout 2016. More people own iPhone 6/6S phones now, so the pool of potential users is larger – as are the number of places that it can be used. NFC penetration at launch was 15 large retailers’ stores and some 200k merchant locations. who’ve tried it once. That’s not surprising. But not Apple Pay.

Apple 165

Apple Mobile Cards Payments 165

William Mills

SEPTEMBER 7, 2016

William Mills Agency will be live blogging at Finovate Fall 2016. 09:47 am Finovate Fall 2016 Day 1 Recap. End of Day 1, check back later today for our video recap of Finovate Fall 2016! Silver Fusion Retail Outlet: Where Snowbirds Shop”. Check back for new updates throughout the day. William Mills and K.T.

Mobile 40

Mobile Cards Fraud Data 40

Fintech Labs Insights

JANUARY 8, 2016

December: Introduces bank account deposits using POLi online payment service. mBank & i3D : demoed their interactive, digital retail-branch concept. August: Reaches 1 million active users. May: Wins “Top Innovation, Best User Experience” in Citi Mobile Challenge. September: Launches in Mandarin.

Innovation 12

Innovation Mobile Fintech Cards 12

NCR

JULY 26, 2017

Consider the impact the likes of Amazon and Apple have had on the retail and music industries. Consumers can now find an item they want to purchase online, pay for it with a single tap of their phone and have it delivered in just a few hours. Why self-service is so important. How to maximize availability.

Mobile 81

Mobile ATM User Experience Meeting 81

PYMNTS

MAY 5, 2016

In addition to these NFC-enabled platforms, there is also the lot of P2P payments options — PayPal, Venmo and Square Cash among them — that allow for money to be sent to individuals, as well as retailers and other merchants. Apple has taken the single-channel approach, driving the user experience primarily from its iOS.

Mobile 100

Mobile Samsung Payments Apple 100

CB Insights

OCTOBER 31, 2019

In 2016, chatbots were all the rage. There are many reasons why chat didn’t take off in 2016. But while many chatbots didn’t meet users’ high expectations, they haven’t entirely fallen short. Retail & e-commerce: Convenient shopping & scheduling. In the end, though, the expected paradigm shift didn’t happen.

Industry 78

Industry Examples Tools Retail 78

PYMNTS

JUNE 19, 2018

Netevia provides a set of APIs for online sellers to integrate payment acceptance, both B2C and B2B, into their platforms. ” Virtual cards are a segment of the card market that can offer the same user experience as other payment cards used by professionals in their personal lives, he said.

Cards 100

Cards Fraud Payments Data 100

PYMNTS

APRIL 11, 2017

What started as a simple method by which to SMS text small payments between feature phones has grown to a full financial services platform with 30 million users in 10 countries. In 2016 alone, the system processed 6 billion transactions at a peak rate of 529 per second. And Kenya is where M-Pesa’s effects are most strongly seen.

Mobile 119

Mobile Study Survey United States 119

CB Insights

OCTOBER 3, 2017

In order to carve out a niche for themselves, startups are now forming direct relationships with their customers through the use of product personalization, subscription options, and through a laser focus on user experience. At the current run-rate, deals in 2017 are on track to reach a new high of 52, up 41% from the 37 seen in 2016.

Capital 54

Capital Nebraska Examples San Francisco 54

William Mills

MAY 9, 2018

Fiserv is highly regarded for its leadership and innovation, and award-winning solutions for mobile and online banking, payments, risk management, data analytics and core account processing. Info: Covered Security acts as a personal security assistant looking out for your online life. Founded: January 2016. Brian Milas.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

MAY 15, 2019

Founded: 2016. This brainchild from the Lab offers a way to modernize the traditional retail banking experience. Founded: 2016. Working with the lab, the Eyevido team was able to conduct eye-tracking studies of Deutsche Bank’s retail banking websites to help improve the user experience for customers.

Innovation 78

Innovation blockchain Technology Groups 78

PYMNTS

JULY 26, 2016

If Goldman Sachs’ online lending platform was a Hollywood movie set for release, last week’s announcement would be more akin to a 15-second teaser trailer meant to get your attention about the film than a fully produced two-minute mini-plot summary meant to get you to buy a ticket. They also want a high-quality user experience.”.

Lending 100

Lending Online Innovation Retail 100

CB Insights

OCTOBER 10, 2017

The app, known for free mobile stock trading, hit 1 million active users in a year — and today Robin Hood is at over 2 million, adding about 140,000 new users every month. That’s “more accounts than E-trade added in all of 2016,” according to TechCrunch. Design can build up trust or break it down very quickly.

Tools 78

Tools Millennials US Maine 78

Gonzobanker

DECEMBER 19, 2016

What words describe 2016 GonzoBankers? So it’s time to light a fire, grab a big tumbler of Scotch and rest up for a busy 2017 as you experience one of the holiday’s greatest traditions: the annual GonzoBanker Awards. We hope you enjoy our take on the good, the bad and the bigly of 2016. . THE BANKING AWARDS.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

What words describe 2016 GonzoBankers? So it’s time to light a fire, grab a big tumbler of Scotch and rest up for a busy 2017 as you experience one of the holiday’s greatest traditions: the annual GonzoBanker Awards. We hope you enjoy our take on the good, the bad and the bigly of 2016. . THE BANKING AWARDS.

Utah 60

Utah System Community Marketing 60