PYMNTS

MAY 23, 2017

A recent survey by American Express shows that, unsurprisingly, millennials have the biggest appetite for digital dining experiences, from ordering take-out through a mobile app to ordering and paying through a kiosk at their table to tweeting what they’re eating. For a full report, see the survey summary from American Express.

Survey 103

Survey Millennials social media Training 103

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims. Here are the top 5 surprises from that survey, along with tips for FIs on how to address or capitalize on them. FICO Admin.

Survey 52

Survey Fraud Digital Banking social media 52

PYMNTS

AUGUST 3, 2016

We all know — and keep hearing almost ad nauseam — all about how the rise of online shopping is changing the very face of the retail industry and consumer habits. But what is that “changing face of retail” actually going to look like in a few years? How influential will mobile and social media be to their purchasing habits?

Retail 100

Retail social media Branding Online 100

PYMNTS

NOVEMBER 11, 2016

According to the BDO Retail Compass Survey of CMOs, nearly 60 percent of marketers plan to leverage mobile in their marketing strategies this holiday season. Although less than 10 percent of marketers say they plan to focus on generic mobile coupons, retailers will be offering bargain hunters other ways to get a deal.

Mobile 188

Mobile Marketing Survey Marketing Strategies 188

PYMNTS

JULY 7, 2017

Generation Z are the next up-and-coming group of shoppers who retailers are turning to for the future of retail. Get ready, retailers. The buying power of Gen Z comes out to $44 billion, according to an IBM and National Retail Federation study. They appreciate the hands-on experience of shopping in a store.

social media 120

social media Millennials Retail Study 120

PYMNTS

JUNE 16, 2017

A byproduct of incorporating connectivity into just about any activity is how social media affects regular interactions. It can be difficult to discuss the digital effects without looping in social media. For the Chinese buyer in particular, social media engagement and online shopping activities takes on a unique avenue.

Study 119

Study Online social media Retail 119

PYMNTS

DECEMBER 21, 2016

According to a report on restaurant technology usage from Technomic, 79 percent of restaurant customers surveyed agree that technology improves their experience at an eatery. Unattended retail technology, or order-at-the-table systems, has become an increasingly popular form of modern technology at restaurants.

social media 100

social media Survey Retail Technology 100

PYMNTS

AUGUST 4, 2020

And more than two-thirds of SMBs (67 percent) have launched something to meet that need — whether an eCommerce site or a switch in their point-of-sale (POS) technology to contactless. According to the survey, three-quarters of them (75 percent) report being positive about the future. The New Normal. SMBs Still Need Help.

Study 315

Study Survey social media Online 315

PYMNTS

MAY 31, 2017

Well, duh – but only if they can bring all of their friends, carried in their pocket and amplified via an acceptable Wi-Fi signal at the mall, says a new study by HRC Retail Advisory. In the constantly-evolving beauty world, discounts drove buying behavior.

Millennials 101

Millennials social media Study Retail 101

PYMNTS

SEPTEMBER 14, 2018

A new survey has found that big retailers like Apple and Nike are losing favor in China, as consumers are showing a preference towards local brands. Chinese brands have been better at leveraging social media to reach out to shoppers in China,” said Catherine Lim, a Bloomberg Intelligence analyst.

Apple 101

Apple social media Branding Survey 101

PYMNTS

NOVEMBER 26, 2020

This method is not without frictions, however, which are giving some businesses — especially retailers — pause. . Social media, financial and email platforms have been relatively quick to adopt 2FA measures that leverage phone-based verification, but the retail sector has been slow to embrace the technology.

Security 174

Security social media Fraud Retail 174

PYMNTS

JUNE 8, 2017

That’s because smart technology device owners recognize that the Internet of Things makes shopping easier. Eighty-three percent of those surveyed said smart technology saves time and hassle at checkout, with the majority of IoT shoppers showing disdain for the inefficient and even “boring” process of shopping at brick-and-mortar stores.

Security 151

Security social media Study Google 151

PYMNTS

OCTOBER 1, 2020

Necessary ingredients of healthy international B2B commerce are dealt with in detail in PYMNTS’ new Merchants Guide To Navigating Global Payments Regulations done in collaboration with Ekata , which surveys the expanding global B2B payments landscape. 3D Secure 2.0

Regional 130

Regional Regulation social media Security 130

Celent Banking

SEPTEMBER 30, 2015

As an analyst currently immersed in research on corporate banking financial performance, regulatory environment, economic conditions, business demographics, and financial technology, the CXFS event was a welcome change of scenery. Other firms specialized in market research including voice of the customer and voice of the employee surveys.

Customer Experience 100

Customer Experience social media Charlotte Conference 100

NCR

MAY 19, 2017

Account takeovers, where a fraudster poses as a genuine customer in order to gain access to their account – be it banking, telecoms, emails or retail accounts – are a serious issue for firms, particularly in the financial services sector, where access to a consumer’s finances can be a highly valuable target for fraudsters. .”

Survey 45

Survey Fraud social media Study 45

PYMNTS

MARCH 25, 2016

Yesterday (March 24), the CardLinx Association released new data from the 2016 Annual Card-Linking Industry Survey showing that 50 percent of respondents (consisting of merchants, payment companies, publishers and card-linked technology companies) reported a 50 percent growth in card-linking transactions over the last 12 months.

Cards 100

Cards social media Survey Comparison 100

PYMNTS

NOVEMBER 5, 2019

Indeed, as Karen Webster has written — and other experts have opined — the 2020s promise many marriages of innovations and new technology and processes created over the prior 10 years. The report comes at a time when innovation — and data — are building a new world of digital payments and commerce. What the Consumer Wants.

Innovation 102

Innovation Report social media Data 102

PYMNTS

AUGUST 7, 2018

Contextual commerce is an emerging force in online retail, and a topic recently discussed in-depth during a PYMNTS webinar featuring Karen Webster and Azita Habibi, business development lead at Braintree. Contextual Commerce Landscape. First, here’s a quick definition of contextual commerce. Who doesn’t like an expedited experience?”

Meeting 110

Meeting social media Report Retail 110

PYMNTS

NOVEMBER 23, 2020

According to the data in the PYMNTS/American Express 2021 New Merchant Business Models Playbook , they’re are heading into holiday 2020 and early 2021 with an eye toward adopting technologies and strategies that empower them to provide seamless shopping experiences in spite of obstacles. SMB economy this year. billion in sales.

Maine 143

Maine Online Survey social media 143

PYMNTS

MAY 12, 2016

In a rush to embrace the latest technologies or dive headfirst into the latest social platform, more tried-and-true marketing tools available on mobile devices are being swept under the rug in favor of newer, sexier mediums. But what about social media , you might be asking? How many emails a week is too many?

Mobile 100

Mobile social media Study Branding 100

BankInovation

APRIL 27, 2022

Ninety percent of lenders plan to increase their during the next five years, according to a survey released last week of 216 U.S. banks, credit unions and financial technology providers conducted this year by Brighterion, a unit of MasterCard, and […].

Survey 98

Survey Financial Technology System Technology 98

PYMNTS

JANUARY 11, 2017

Indeed, as previously reported by PYMNTS , the beauty industry has become ruled by millennials, women between the ages of 18 and 34 being the main buyers, according to a survey by TABS Analytics. According to a release, the platform will continue to focus on its mission “to uplift, empower and validate women across the globe.”

social media 100

social media Millennials Online Maine 100

PYMNTS

MAY 8, 2020

The first quarter of 2020 should have been business as usual — especially for the payments processors and financial services technology companies — the firms that keep commerce humming across offline and online channels. Eventually retail and restaurants stabilized at 30 percent volume declines year over year in April.

Report 245

Report Online New Jersey Conference 245

Jack Henry

DECEMBER 30, 2015

Retailers, hospitals, government agencies, and details of their data breach woes continue to appear in news and social media headlines, and the pace of the data breach announcements appears to be speeding up, instead of slowing down. Author: June Middleton, JuMiddleton@jackhenry.com.

Security 60

Security social media Survey Strategy 60

PYMNTS

APRIL 18, 2017

Just 6 percent of those surveyed said they have combined financial and digital success. Technologies like the cloud, mobile, Big Data, robotics and other innovations are key focuses for businesses across all industries. But compared to high-tech, communications, banking, utilities and retail, post and parcel falls flat.

Big Data 100

Big Data Survey social media Industry 100

PYMNTS

JANUARY 15, 2019

15) that it has launched a global initiative, She’s Next, Empowered by Visa, which seeks to support the advancement of women-owned small businesses around the world through shared research, experience and technologies. These entrepreneurs would like to sharpen their social media skills to broaden reach and grow their firms.

Atlanta 189

Atlanta New York social media Community 189

PYMNTS

AUGUST 10, 2018

What follows is a quick look at the current privacy landscape, and what that means for retailers and other companies that are competing for larger shares of the digital market — including potential business opportunities. One recent survey found that 78 percent of U.S. One recent survey found that 78 percent of U.S.

Online 101

Online social media Baltimore Data 101

PYMNTS

NOVEMBER 26, 2018

According to a February 2017 survey , 32 percent of consumers prefer to purchase apparel and footwear on the web. With the advancements of smartphones, social media and the digital age, people want options,” Shay said. Technological improvements have changed approaches to ensuring fast service. For many U.S.

Strategy 108

Strategy Retail social media Online 108

NCR

FEBRUARY 12, 2018

Indeed, a recent survey by Accenture found that in the UK, the likes of online retailers, tech firms and social media companies have a lot of work to do if they are to convince customers to share their details.

social media 70

social media Innovation Meeting Data 70

Bobsguide

MARCH 28, 2022

Banking as a Service gains unstoppable momentum, Finastra research shows: 85% of senior executives surveyed are already implementing BaaS solutions or are planning to in the next 12-18 months. It’s clear from our research that consumers (retail or corporate) are changing where they source financial services and shifting to non-bank channels.

Innovation 60

Innovation Lending social media Retail 60

PYMNTS

MAY 6, 2016

The tablet comes preloaded with games, making it a perennial favorite of children, but also Ziosk’s proprietary news-based trivia game (updated bi-weekly) and social media tie-in that allows diners to keep friends and family updated in real-time on their dinner’s progress.

social media 100

social media Survey Operations Examples 100

PYMNTS

MAY 26, 2017

FUEL CYCLE equips businesses to engage with customers through gamification and gamified rewards, surveys, group discussions, live chats, etc. — as if they were on a social network. PYMNTS: Can you show me some data or proof points on how the company has helped retailers? Please provide some client examples.

Branding 103

Branding Community Survey Data 103

PYMNTS

OCTOBER 2, 2018

Technology that enables consumers to control their data as they shop, pay and perform other tasks online. Users of the technology could use apps that are based on the Solid technology, which are reportedly a work in progress. This is how people, Berners-Lee says, will take back the power of the web from corporations.”.

Data 189

Data Online Google social media 189

Cisco

APRIL 2, 2018

The study surveyed 1,503 providers and conducted in-depth interviews with senior executives from 42 financial institutions, consultancies and technology firms to determine levels of digital maturity. They want the same experience and ease of doing business they are accustom to from retailers. Related Reading.

social media 48

social media Tools Industry Retail 48

PYMNTS

JUNE 26, 2017

To win them over, many restaurants are betting that millennials prefer their meals with a side of technology — and it seems to be a safe bet. Cowboy Chicken, a Dallas-based chicken chain, is one of the 66 percent of surveyed restaurants that either have installed their own mobile app technology or are considering doing so.

Millennials 125

Millennials Mobile User Experience Survey 125

PYMNTS

APRIL 1, 2019

And eCommerce innovators around the world are providing these kinds of offerings: Los Angeles’ FabFitFun delivers boxes full of products from different categories such as fashion, food, technology and wellness. The portion of surveyed consumers subscribing to a media service is 20 percent. Each box contains eight to 12 products.

Capital 130

Capital Innovation Los Angeles Video 130

PYMNTS

SEPTEMBER 28, 2017

Rather than waiting for customers to take to social media with their complaints, restaurant owners can give customers a chance to make their point in a place and time where it can be addressed by the establishment. Some restaurants are using projected displays with interactive touch technology. Tableside Tablets.

social media 107

social media Survey Exercises Trends 107