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Why Citizens Bank Put a Special UX Team at the Heart of its Mobile App Revamp

Bank Innovation

The bank's Green Pixel Studios, a team of about 30 UX designers, data analysts and visual designers and artists spread out over three locations, is currently playing an integral role […]. Citizens Financial Group is about 18 months into an effort to put user experience design at the heart of the bank's digital products and services.

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Apple To Shutter Houston Stores Again

PYMNTS

As instances of the coronavirus increase in Texas, Apple will shutter seven of its Houston-vicinity retail locations once again. Apple closed shops again in North Carolina, Florida, Arizona and South Carolina last week for like rationale, and has reportedly re-shuttered a total of 18 retail locations across the U.S. “We

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In Retail, Are Rewards Their Own Reward?

PYMNTS

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. There are so many levers to engage consumers” in rewards, said Wind, and whether it is tied specifically to a card or merchant, additional leverage can come through email marketing campaigns or percentage-off programs at retailers. credit cards, 1.3

Retail 137
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How Headless Commerce Can Level The eCommerce Playing Field

PYMNTS

Aside from the funny name, technically it’s a digital architecture that separates the back end and front end of a retail website to optimize search results, customer experience and the purchase journey. The search page would be populated with retailers. The retail list is specific to that type of apparel. Now let’s go headless.

Retail 208
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Self-Service And Retail’s ‘Storevolution’

PYMNTS

As we space six feet apart in pretty much every physical setting – walking in the park, waiting for groceries, nimbly avoiding one another in big-box retail aisles – it’s safe to say that we’ll get used to social distancing as the norm for quite a while. The ideal customer journey is frictionless and efficient, Redwood noted.

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Today In Payments: Samsung Pay Launches Debit Card; Apple Introduces New eCommerce Portal

PYMNTS

Apple Introduces New eCommerce Portal With Upgraded UX. With most of Apple’s retail stores remaining closed due to the coronavirus pandemic, the tech giant is introducing a new portal to streamline the shop-from-home experience. Bisignano brings more than 30 years of senior leadership experience, Fiserv said in the release.

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Part 1: What is Embedded Finance?

Perficient

Embedded finance is the “embedding” of payment or banking software into non-financial services companies’ operations. Many retailers, restaurants, real estate companies, and even media platforms are seeing the value of adding embedded finance components to their platforms. . The Technology Behind Embedded Finance .