PYMNTS

JANUARY 13, 2020

Fitness and wellness are helping to change the face of retail in 2020. Furthermore, consumers are always looking for variety, and for community — something a digital operation like ClassPass can help build in almost a social media-like way. Innovation is also taking place within retail brick-and-mortar pharmacies.

Retail 146

Retail Houston social media Trends 146

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. About the same share — or 60.9

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

APRIL 16, 2019

Retailers put together window displays and signs to create enticing storefronts, engage customers via social media and send printed ads through the mail. While brick-and-mortar stores can employ customer retention strategies, kiosk and vending machine operations don’t always have the same tools available.

Retail 162

Retail social media Mobile User Experience 162

PYMNTS

JANUARY 20, 2020

New evidence of that — part of the broader trend of the existential changes in the world of brick-and-mortar retail, changes that are gaining more focus this month — comes from reports that stationery chain Papyrus is closing up shop. The chain had since expanded to some 260 or so retail locations. Total retail growth was 3.8

Retail 183

Retail Millennials Cards social media 183

PYMNTS

JANUARY 30, 2020

So-called fast fashion has been a big player in retail for years, but that part of the commerce-and-apparel world is facing some serious challenges. The issue behind that reported declined are increased concerns about sustainable commerce — concerns sparks in the most part by the ongoing and oncoming impacts of man-made climate change.

Retail 142

Retail New York City New York social media 142

PYMNTS

MAY 5, 2020

As retailers contend with the continuing COVID-19 crisis and the inevitable resettling of the business, one of the most popular pieces of advice has been to reformat existing stores. The brands then help to promote the event, which helps to boost their sales while benefiting the entire pop-up operation.

Retail 150

Retail New York City New York social media 150

PYMNTS

DECEMBER 26, 2019

Change came from various areas for retail in 2019. Retail merchandising was, at best, a hit-or-miss system in its heyday, Nextail CEO and Co-Founder Joaquin Villalba told PYMNTS in a recent conversation. Analytics, too, was another hot spot for retail change in 2019 and will continue to be for the 2020s. Role of Data.

Retail 132

Retail Trends Analytics social media 132

Bank Innovation

APRIL 22, 2019

Neither video games nor dating nor shopping have a stronger pull, in terms of initial mobile app retention than financial apps, according to one report released by mobile app research firm Liftoff.

Mobile 186

Mobile Report Industry Video 186

PYMNTS

JUNE 4, 2019

Consumers might feel creeped out by all those hyper-precise and personalized ads on social media, but how many would mind – really mind – if, because of predictive eCommerce technology, their stocks of toilet paper never ran out? How happy might the world be then, given all those arguments and embarrassing situations avoided?

Retail 132

Retail Course social media Analytics 132

Bank Innovation

JANUARY 30, 2019

s robust marketing strategy for its retail bank has paid off, as the bank today reported that half of its new retail customers were millennials. Of Ally Financial’s 230,000 new retail deposit customers via its retail side, Ally Bank, 126,500 were millennials, according to bank’s earnings report released today.

Retail 170

Retail Millennials Marketing Strategies Strategy 170

PYMNTS

JANUARY 23, 2020

And retail and commerce-related payments are certainly a big part of that trend. It’s not just the direct selling of products to consumers that matters when it comes to cross-border retail. Several retail and retail-related trends are at play with this funding announcement. Importance of Logistics and Payments.

Retail 151

Retail social media Branding Trends 151

PYMNTS

JUNE 16, 2019

After rolling out only about two years ago, shopping social network Amazon Spark has reportedly recently left Amazon’s apps and the internet. The feature reportedly aimed to connect the gap between socializing and online shopping, Mashable reported. The page amazon.com/spark sends users to a page for #FoundItOnAmazon.

social media 108

social media Video Branding Report 108

PYMNTS

SEPTEMBER 28, 2020

The FinTech ecosystem within Saudi Arabia has been expanding steadily over the past decade, for example, with more than 60 FinTechs now operating, compared to the 20 companies operating within the country in 2019. Deep Dive: How Consumers’ Changing Payment Preferences Are Affecting MENA Privacy Laws.

Online 151

Online Report Payments Regulation 151

PYMNTS

FEBRUARY 20, 2018

Alibaba and Tencent , which are locked in a battle to win over consumers, have invested more than $10 billion in retailers since the beginning of 2017. As a result, retailers are taking sides, CNBC reported. By working with Alibaba and Tencent, merchants can access payment systems and logistics services — as well as Big Data.

Retail 100

Retail Big Data social media Atlanta 100

PYMNTS

JANUARY 10, 2018

Citing people familiar with the matter, Cheddar reported that the device, which is the social media giant’s first major entrance into the hardware market, is being marketed as a way for friends and families to connect via video chat and social features, rather than a voice-controlled speaker.

Video 102

Video social media Retail Report 102

PYMNTS

MARCH 19, 2019

Instagram , the photo and video sharing social media platform operator, is rolling out a trial of a new shopping program in which users can shop and check out within the app. Paige Cohen, a spokeswoman for Instagram, told Digiday the brands were chosen based on shopping performance on the social media platform.

social media 189

social media Branding Video Report 189

PYMNTS

DECEMBER 16, 2020

Southeast Asian super-app operator Gojek is launching its new GoBiz Plus point-of-sale (POS) technology for all-in-one-purposes for micro in addition to small to medium-sized businesses (SMBs) in Indonesia. The technology, which is a collaboration with PT Bank Central Asia, functions as a supplement to the GoBiz retailer super app.

Technology 240

Technology System social media Payments 240

PYMNTS

MAY 29, 2018

Meanwhile, retailers are scrambling to develop and translate the personalized experience consumers desire into digital features for these devices, using data as well as artificial intelligence and augmented reality. The financial services company recently debuted a new partnership with Russian phone operator and telecom provider MegaFon.

Report 103

Report Samsung social media Mobile 103

PYMNTS

AUGUST 6, 2020

BigCommerce , which works in software for online business operations, saw its value rise by 292 percent after an initial public offering (IPO) for $216 million was priced above a target range, according to a report by Bloomberg. exchange for a company raising at least $100 million, according to Bloomberg’s data. 4) for $24 each.

Software 194

Software social media Austin Texas 194

PYMNTS

MAY 12, 2020

The Canadian quick-service coffee chain said on a social media account that it has notched funding from the Chinese technology company, but did not disclose the size of the investment known, according to a report. In other news, Starbucks has worked with Alibaba on “new retail” endeavors that encompass Ele.me

social media 131

social media Retail Report Operations 131

PYMNTS

APRIL 18, 2017

It’s nearly impossible to find a day where money isn’t flowing between retailers and consumers. The retail industry is in the nascent stages of seeing the impact of what’s been dubbed “chat commerce.” As we reported just a few weeks ago, chat commerce is defined as “utilizing chat, messaging or other natural language interfaces (i.e.

social media 123

social media Payments Retail Branding 123

PYMNTS

JULY 13, 2017

The digital retail revolution is well underway. Fusing technology into in-store experiences has officially gone mainstream, and retailers are looking for ways to go beyond the traditional mobile app. How much has AI affected the digital retail revolution and what’s next for it?

Retail 212

Retail Customer Experience Study Online 212

PYMNTS

OCTOBER 22, 2018

Instagram, the photo-sharing social media network operator owned by Facebook, has surpassed Snapchat as the most frequented social media platform among teenagers. Piper Jaffray polls 8,600 teenagers across the U.S. for its annual survey, which is in its third year. The average age of the survey respondents is 16.

social media 143

social media Survey Branding Apple 143

PYMNTS

MARCH 16, 2017

Now while Facebook initially launched its Messenger chat service in 2011, it wasn’t a major hit right away and the social media giant continued to refine its offering. As recently as earlier this month, we reported on the possibility of Facebook’s Messenger losing steam due to fuzzy listed new features and business departures.

Operations 107

Operations social media Comparison Industry 107

PYMNTS

OCTOBER 1, 2020

Amazon would not comment on the matter, according to Mint’s report. In June, the same entities invested more than $300 million in the Amazon India unit, the news outlet reported. Various media outlets have reported that two of Amazon’s rivals in the important India market also have seen significant new investments.

social media 130

social media Report Retail Operations 130

PYMNTS

APRIL 1, 2020

While it is the only option for many retailers, eCommerce is running into its own limitations under the pressure of the COVID-19 crisis. The most concerning news about those limitations comes as retailers get a handle on how and why eCommerce orders have spiked since stores started closing at the end of February.

social media 216

social media Retail Michigan Strategy 216

PYMNTS

OCTOBER 12, 2018

Brick-and-mortar retailers have closed flagship locations in recent times, but sometimes these landmark stores make a comeback. The new store, which will be located at 30 Rockefeller Plaza, will feature multiple experiential retail components. The store will also offer magic shows and a grocery shopping experience designed for kids.

Retail 116

Retail New York City San Francisco New York 116

PYMNTS

FEBRUARY 28, 2020

You’re blowing up on social media for all the wrong reasons. And to top it off, you have a major product extension on the books with millions in media behind it. What we don’t know is whether or not the retailers that will sell this — or any product for that matter — will be hit domestically by fear of being in public places.

Case Study 211

Case Study Branding Study social media 211

PYMNTS

JULY 16, 2019

Target Corporation announced that it has named Hari Govind as senior vice president of infrastructure and operations for the company’s technology team. He will report to Mike McNamara, Target’s executive vice president and chief information officer.

social media 100

social media Leadership Retail Operations 100

PYMNTS

JULY 16, 2019

Target Corporation announced that it has named Hari Govind as senior vice president of infrastructure and operations for the company’s technology team. He will report to Mike McNamara, Target’s executive vice president and chief information officer.

social media 100

social media Leadership Retail Operations 100

PYMNTS

SEPTEMBER 14, 2018

Luxury style and quality brands, offered at a more middle-class price point and sold directly to consumers, is increasingly crowded terrain in apparel retail. Or, perhaps more accurately, through tactics that are so traditional they are surprising to see in a modern retail context.

Retail 134

Retail Innovation Branding social media 134

PYMNTS

NOVEMBER 19, 2020

“If history is any guide, a co-evolutionary path is likely, with an eco-system of diverse and competing payments media and systems emerging, some wholesale, others retail, some private, others public,” he said. Freeman allegedly worked with five co-conspirators.

Bitcoin 222

Bitcoin cryptocurrency Online social media 222

PYMNTS

NOVEMBER 15, 2017

Fashion retailer Forever 21 revealed that it has suffered a data breach at some of its stores. According to news from Fortune , customer payment card information was compromised at certain point of sale devices in stores when the encryption on those devices was not operating.

Los Angeles 151

Los Angeles social media Millennials Retail 151

PYMNTS

AUGUST 25, 2019

The fashionistas posting on Facebook have the attention of Kohl’s , which is looking to create a curated clothing line based on the brands people are wearing most, the Motley Fool reported Sunday (Aug. Kohl’s is teaming up with the social media giant to uncover emerging brands that millennial shoppers consider cool.

Millennials 133

Millennials Data social media Branding 133

PYMNTS

MARCH 27, 2020

District- and state-level limitations are hampering operations, Reuters reported, citing unnamed sources. Many users in the country have asked Amazon for assistance on social media regarding the ordering of critical products. The interruptions highlight the difficulty of ensuring that 1.3

social media 141

social media Guidelines Operations Online 141

PYMNTS

NOVEMBER 27, 2018

Here’s the news: Beijing-based Babytree, which was founded in 2007 and “operates an online platform for parents to exchange know-how, shop for baby goods and purchase early education services,” recently launched its IPO on the Hong Kong Stock Exchange. News reports blame a weak market for the less-than-expected IPO success.

social media 147

social media Retail Online Trends 147

PYMNTS

MARCH 25, 2019

Apple also announced an Apple TV update which will now, according to that report, “include a focus on channels like HBO, PBS, CBS, Acorn TV, and Tastemade without punting users to a third-party app. As PYMNTS has regularly documented, subscription eCommerce is among the hottest areas of digital retail. Online Gaming. billion.”.

Apple 100

Apple Retail California social media 100