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How Unattended Retail Sells Loyalty

PYMNTS

Retailers put together window displays and signs to create enticing storefronts, engage customers via social media and send printed ads through the mail. There’s a lot of complementary technologies that are being offered today that can be incorporated into the whole self-serve or unattended retail system,” he said.

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Why Instagram’s New Shopping Icon Is Changing Ecommerce Forever

Perficient

Here’s why: Traditionally users weren’t able to purchase items through social media platforms. Social influencers could promote brands through their channels and direct users to “swipe up” or click a link in their bio to purchase.

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Mobile Ordering, The New Window To Winning Over Millennial Consumers

PYMNTS

According to a recent restaurant industry survey , millennials are twice as likely to place an advanced order via a mobile device, and 62 percent have placed a digital order with a restaurant in the past six months. We’ve seen the shift to mobile ordering and mobile pay,” Kennedy told PYMNTS in a recent interview.

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Trending: Meeting The Millennial Need For AI-Powered Visual Shopping

PYMNTS

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. An AI-Powered Visual Shopping Experience For Millennials, Gen Z.

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Consumers Want More Banking App Control — Will FIs Step Up?

PYMNTS

Banks and credit unions (CUs), at least in North America, have not usually been at the forefront of rich consumer experiences and engagement, but the rise of mobile payments and mobile banking services is starting to alter that reality, he noted. A recent PYMNTS study of 1,037 mobile-using consumers in the U.S.

Mobile 137
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Making The Swych From Plastic Gift Cards To Mobile, Digital Ones

PYMNTS

As to how mobile changes gifting, Jain noted that mobile has “absolutely brought a whole new dimension to gifting. And, he noted, the integration of things like location-based services can remind these users of when to use their gift cards. Mobile technology has also helped to make the transactions more secure, continued Jain.

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #1: When opening a new account. And when it isn’t?