Insights on Business

APRIL 28, 2017

Recently, new digital technologies – driven by cloud, mobile, social media and analytics – have significantly lowered entry barriers and put customers much more at the center of the banking relationship. Traditionally, banking was a conservative industry with relatively high barriers to entry.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

JULY 13, 2018

Location has always mattered in business, but the concept is taking on new meaning in online retail. Buying a dress worn by a celebrity in a picture featured on a magazine or social media site qualifies. Security of transactions, after all, stands as one of the top priorities of online shoppers. Many Moving Parts.

User Experience 100

User Experience UX social media Retail 100

NCR

JUNE 29, 2016

Technology, with an emphasis on Mobile. Transactions that in the past involved human interaction have moved online completely. Restaurant bills are split using p2p payment apps, savings are managed by robo advisors and student loans are applied for on mobile devices. 75% of U.S. 75% of U.S. Prioritizing key life moments.

Millennials 45

Millennials social media User Experience Branding 45

Cisco

MAY 29, 2019

Whether it occurs on a managed device in the branch or on a customer’s own mobile device at home, the account opening process itself, regardless of delivery channel, must be seamless, simple, and efficient. The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 71

Customer Experience Retail San Diego Study 71

BankNXT

JULY 19, 2016

Gordon Hui on how social media techniques could help banks improve their relationship with the millennial generation. Can Snapchat and Facebook help banks solve their millennial problem? on BankNXT.

Millennials 40

Millennials social media User Experience UX 40

PYMNTS

JANUARY 4, 2017

For merchants, a resolution worth considering as the new year begins is to make smart financial decisions and strive to offer customers a seamless online shopping experience. Working to improve how online customers interact with digital buy buttons is a single step that could simultaneously address these two goals.

social media 128

social media User Experience Online Mobile 128

Cisco

MAY 29, 2019

Whether it occurs on a managed device in the branch or on a customer’s own mobile device at home, the account opening process itself, regardless of delivery channel, must be seamless, simple, and efficient. The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 48

Customer Experience Retail San Diego Study 48

Gonzobanker

FEBRUARY 6, 2017

botification) produces numerous articles in the press and on social media every week. But I have a concern: Will the bot experience ultimately be as bad as the interactive voice response (IVR) experience is? Bots are hot, and the application of chatbots to banking (i.e., The Long Run Impact.

social media 60

social media Technology Survey Data 60

Gonzobanker

FEBRUARY 6, 2017

botification) produces numerous articles in the press and on social media every week. But I have a concern: Will the bot experience ultimately be as bad as the interactive voice response (IVR) experience is? Bots are hot, and the application of chatbots to banking (i.e., The Long Run Impact.

social media 60

social media Technology Survey Data 60

Fintech Labs Insights

MARCH 31, 2015

After whining about the current state of the mobile banking user experience yesterday , I was contacted by a reporter writing about mobile banking startups. He was curious about how the mobile user experience at the newcomers compares to that from major banks. compelling message for smartphone users.

Mobile 12

Mobile User Experience social media Security 12

CB Insights

JULY 31, 2017

So far the social media giant has made only one acquisition in 2017, with the purchase of Source3 , which offers an enterprise licensing and rights management platform for the distribution of 3D content, in Q3’17. Mobile augmented reality. Live streaming mobile video. Original video content. Threat intelligence.

Company 28

Company Video social media Conference 28

William Mills

MAY 11, 2016

As well as texting OTP to mobile phone when purchasing items. From Website: brandCrowder is a mobile, web-based “equity” crowdfunding platform. Then demo goes to mobile app where you can see investment ideas, recommendations, etc. Chip card reader for when customers are shopping online to improve security.

Video 40

Video Mobile social media Analytics 40

William Mills

MAY 9, 2018

Now showing a combo consumer/mobile and platform on the CSR side. Fiserv is highly regarded for its leadership and innovation, and award-winning solutions for mobile and online banking, payments, risk management, data analytics and core account processing. Scott Graf is one of the presenters, a great, smart exec from Atlanta.

Security 40

Security Samsung Strategy San Jose 40

William Mills

SEPTEMBER 7, 2016

Demoing – Bills for T-mobile – Brought in balance and due date. Provides mobile banking to banks and credit unions. The system now evaluates the risk and instead of referral screen, shows that a one-password can be sent to a mobile device and then consumer can enter it as opposed to waiting. This happens a LOT.

Mobile 40

Mobile Cards Fraud Data 40

BankNXT

FEBRUARY 17, 2017

Chris Skinner looks at the impact social networking has made on our lives, and how many banks and other businesses have missed out on 'the conversation'. the 2000s and lovely jubbly social networking on BankNXT.

User Experience 57

User Experience social media UX Marketing 57

PYMNTS

JUNE 17, 2016

Larger multibillion dollar retailers do no better at eliminating the friction associated with transacting online than their smaller million to ten million dollar merchant counterparts. Many of the retailers that reported earnings last quarter reported an increase in online sales, but not at the levels that the Street expected.

Retail 100

Retail Online System Strategy 100

FICO

JUNE 8, 2023

At this year’s FICO Mastermind, Andrew Chow of FICO sat down with Steve Greenfield, CEO and Founder of Automotive Ventures, an early-stage automotive technology and mobility VC fund, to discuss the future of hyper-personalized automotive experiences, made possible in part by electric vehicles.

Data 52

Data Industry Examples Retail 52

CB Insights

OCTOBER 10, 2017

Why the color green helped Mint convert more potential users. How Level Money designed itself specifically for a mobile-first experience. How to monetize your users’ financial betterment. Daily bill payments from Check’s mobile app reached over $1M in daily volume in just one year. Let’s dig in.

Tools 78

Tools Millennials US Maine 78

PYMNTS

DECEMBER 5, 2016

But mobile and other connected devices, the cloud, software platforms, new technologies, data, near-ubiquitous wireless internet and the imaginations of innovators have changed all of that. Amazon didn’t just ride the online wave; it created it and inspired a whole generation of online sellers to do the same.

Retail 100

Retail Payments Mobile Innovation 100

PYMNTS

DECEMBER 5, 2016

But mobile and other connected devices, the cloud, software platforms, new technologies, data, near-ubiquitous wireless internet and the imaginations of innovators have changed all of that. Amazon didn’t just ride the online wave; it created it and inspired a whole generation of online sellers to do the same.

Retail 100

Retail Payments Mobile Innovation 100

CB Insights

NOVEMBER 16, 2017

” King Digital Entertainment , maker of mobile game Candy Crush, was acquired for $5.9B, resulting in a huge payout for Apax Partners, which owned 44%. It wouldn’t be until almost exactly one year later that investors really started flocking to the early social media startup. When Snap Inc.

Lending 78

Lending Capital Company Google 78

CB Insights

DECEMBER 14, 2017

How Glossier’s skin tone matcher drives online conversions. Today, the world’s dominant retailers are all online. If they sold just that one product, furthermore, then they could sell and distribute their product entirely online. Harry’s, on the other hand, did it purely online.

Video 78

Video Branding Company Strategy 78