ZootBlog

OCTOBER 11, 2016

The entire world has gone mobile—from millennials to grandparents. This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. Everyone is going mobile and data changes frequently. At the same time, you can’t introduce risk.”.

User Experience 60

User Experience Mobile Data Las Vegas 60

PYMNTS

SEPTEMBER 23, 2020

But George Connors , senior vice president of gaming and sports solutions at Fiserv , told PYMNTS in a recent conversation that other things have remained the same — like online gaming. market as regulatory restrictions were lifted from online gambling in recent years. The user experience has to be good,” he said. “If

Online 221

Online Security Cards User Experience 221

Perficient

JULY 9, 2020

Shipping address is a very important data point in online shopping, which is why improving the shopping cart experience with an address autocomplete feature is becoming more common on ecommerce websites. As the user enters text, autocomplete returns address predictions in the form of a dropdown picklist.

Google 510

Google User Experience CA United States 510

PYMNTS

FEBRUARY 2, 2021

told PYMNTS CEO Karen Webster in an interview that the pandemic and the rise of mobile infrastructure have set the stage to bring people living in developing and emerging economies into the digital realm. Looking ahead, as apps evolve, credit will have to be part of consumer-facing offerings and experiences, predicted Wain.

Mobile 235

Mobile Payments System User Experience 235

PYMNTS

DECEMBER 26, 2016

Payments 2016: The Year Of Online And In-Store Convergence Via Mobile. For years, mobile payment providers had been pushing solutions for mobile pay in-store, but a few things were not there yet: mobile adoption, mobile technology and consumer sentiment. UberEATS is growing in popularity.

Mobile 125

Mobile Online eBook Payments 125

Payments Source

MARCH 1, 2018

An omnichannel payment platform offers customers a unified shopping experience across whichever channel they decide to make a purchase, whether via point-of-sale in-store, online, mobile or even telephone, writes Nick Aceto, senior vice president of technology for CardConnect.

User Experience 63

User Experience Payments Online Mobile 63

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth.

User Experience 100

User Experience Digital Banking Customer Experience System 100

PYMNTS

JUNE 11, 2019

Phone numbers, email addresses, usernames and other online signifiers have become vital to digital identity verification, as the world becomes increasingly connected. Mobile wallets have become popular vehicles for storing and accessing credit card information, plane tickets and other documents.

Online 145

Online blockchain social media Security 145

PYMNTS

DECEMBER 18, 2018

Virtual bank Radius Bank — which services small businesses (SMBs), micro-firms and consumers — is rolling out a revamped digital banking platform and a mobile banking app, the company said on Monday (Dec. The platforms have added new digital solutions for financial budgeting and tracking as well.

Mobile 122

Mobile User Experience Digital Banking Fintech 122

PYMNTS

OCTOBER 8, 2019

Citi is leveraging a newly formed strategic partnership with Cachematrix to create an online investment gateway for money market funds (MMF), Citi announced in a press release on Tuesday (Oct. Cachematrix is excited to power Citi’s Online Investments portal with our best-in-class financial technology.

Online 100

Online Analytics Tools User Experience 100

PYMNTS

MAY 18, 2018

That’s a lesson of which restaurants serving up mobile order-ahead are well aware. Around the Mobile Order-Ahead World. McDonald’s is one big name taking a hard look at its mobile offering. How Chipotle Tackles Mobile Ordering Demand. Read the rest of the latest headlines in the Tracker’s News and Trends section.

Trends 134

Trends Mobile User Experience Training 134

PYMNTS

JANUARY 28, 2019

To help serve diners who crave convenience, restaurants and solution providers have started to test and grow their mobile ordering services. And the concept is not unfamiliar to customers who, according to recent data, are already receptive to mobile technology. mobile order sales in 2018 was 12 percent.

Mobile 153

Mobile Technology User Experience Online 153

PYMNTS

MARCH 14, 2017

A new report by Global Market Insights reveals that the market size for mobile POS terminals will gain significant growth in the coming years, with a compound annual growth rate (CAGR) of more than 19 percent from 2016 to 2023. According to a press release , the POS Terminal Industry is expected to be valued at $103.52

Retail 164

Retail Mobile Marketing Samsung 164

PYMNTS

JANUARY 31, 2018

In online banking, 40 percent abandonment is … intolerable. As many as four in 10 consumers have at some point in their journey into online banking found the process frustrating enough to give up, as estimated by Signicat. In life, 40 percent of anything is a lot. And the frustration level has grown.

Online 153

Online Security Course Mobile 153

PYMNTS

JANUARY 19, 2017

Young adults in India are using their smartphones for shopping online at an increasing rate. According to eMarketer , it’s expected that younger generations in India will help drive the number of smartphone users in the country to 267.1 million this year, showing a drastic 19.5 percent increase over 2016.

Mobile 100

Mobile Millennials Survey User Experience 100

PYMNTS

MAY 3, 2016

Infosys Finacle, part of EdgeVerve Systems, and Samsung SDS, a subsidiary of Samsung Electronics, announced a new partnership aimed at providing consumers with a frictionless mobile banking/payment solution. Customers are becoming far more accustomed to accessing and spending their money via mobile.

Samsung 100

Samsung Mobile Payments User Experience 100

PYMNTS

JUNE 10, 2020

The need to stay at home and minimize person-to-person contact during the COVID-19 pandemic has pushed mobile banking use into overdrive. Customers are unable or unwilling to visit bank branches, instead using apps to conduct their financial activities and generating an 85 percent rise in mobile banking activity in April.

Mobile 130

Mobile Security Examples Study 130

Bank Innovation

OCTOBER 5, 2018

One of the biggest impediments for banks in acing customer service and user experience is being unable to seamlessly manage cross-product, cross-channel interactions. Trust […].

America 150

America User Experience Mobile Management 150

PYMNTS

JULY 7, 2017

Goldman Sachs, the Wall Street bank that has been offering more services to retail consumers in the last few years, is working on a mobile app for the iPhone. If the app launches, it will mark the first time Goldman Sachs has created a mobile product for retail banking customers.

Mobile 101

Mobile UX Lending User Experience 101

PYMNTS

AUGUST 15, 2019

Japan, in the last several years, has been something of a puzzle among mobile payments watchers around the world. And the first mobile wallet in history launched in Japan — created by I Mode and DOCOMO 20 years ago in 1999. And the first mobile wallet in history launched in Japan — created by I Mode and DOCOMO 20 years ago in 1999.

Mobile 154

Mobile Payments National Marketing 154

PYMNTS

OCTOBER 6, 2020

Dimon’s comments come at a time of aggressive growth and gains by numerous digitally native startups that have modernized and streamlined online banking and payments for the masses. We’re a mobile app, and that’s how we deliver our services.”. billion people – will likely be using online and mobile banking services by 2024.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

Payments Source

DECEMBER 7, 2017

Establishing trust, especially when it comes to online payments, is critical. People need to feel secure and confident that their personal boundaries won’t be crossed or their information misused, writes Rik van't Hof, director of product management front-end for Ingenico e-commerce.

User Experience 63

User Experience Online Security Management 63

PYMNTS

JANUARY 31, 2017

In a world where the consumer experience online holds influence over the way corporations are adapting to, and adopting, online processes, it’s little wonder that corporate travel would take the plunge. One firm, TripActions , fresh off a $14.6

Online 100

Online Policies User Experience Mobile 100

PYMNTS

SEPTEMBER 19, 2018

Entersekt , the push-based authentication and mobile app security company, announced that it has appointed FinTech veteran Christian Ali as its country manager of Canada. Digital service providers like banks must constantly balance user friction against risk as consumers demand ever greater convenience,” he added.

United States 184

United States Security User Experience Mobile 184

PYMNTS

JANUARY 8, 2021

But for all the challenges thrown up by 2020, the surge of consumers online has forced merchants to raise the level of their digital checkout game, according to the latest edition of the PYMNTS Checkout Conversion Index. percent for online and 1.4 The year 2020 saw the overall index score rise by 2.2 The Classics Still Count .

Retail 261

Retail Online Mobile Customer Experience 261

PYMNTS

MARCH 24, 2017

They say an ounce of prevention is worth a ton of cure — and nowhere is that more apparent that in the world on buying and selling online. speed, reliability) of their online services. Catchpoint’s goal: Make it possible to deliver amazing digital experiences to their customers. The Bon-Ton Stores, Inc.,

Online 102

Online Data User Experience Retail 102

PYMNTS

SEPTEMBER 30, 2020

More than 100 million consumers in the United States have switched from shopping in stores to shopping online since the pandemic began, and 83 percent of them plan to keep shopping with merchants they have discovered since then, even after the crisis has subsided.

Report 230

Report Retail United States Online 230

PYMNTS

FEBRUARY 26, 2019

Six out of every 10 digital orders are now carried out via mobile app, putting the smartphone at the center of the modern quick-service restaurant (QSR) experience. More consumers are also using mobile apps for the rewards points and perks, as well as for the fast payment experience. Around the Mobile Order-Ahead World.

Fraud 186

Fraud Mobile Branding User Experience 186

PYMNTS

OCTOBER 5, 2020

Businesses and banks will begin using the platform by focusing on the Letter of Credit (LC) process, which the organization said is a longstanding, pivotal payment method with “one of the worst user experiences,” according to the announcement. Ant, which runs the Alipay mobile payment app, debuted Trusple in Shanghai on Sept.

User Experience 188

User Experience Groups blockchain Online 188

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. One of the ways that these websites are able to differentiate is through user experience. “One Some 15 percent of the U.S.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

DECEMBER 18, 2020

Today, customers of restaurant chains place food orders through quick-service restaurant (QSR) websites, mobile apps or via third-party delivery platforms. The result has caused a paradigm shift to online and mobile ordering that allows customers to safely and conveniently pick up their food or have it delivered to eat at home.

Study 144

Study Mobile User Experience Innovation 144

PYMNTS

MARCH 9, 2020

That’s because headless commerce makes it easier for retailers and brands to get a holistic view of front end and back end user experience and tweak consumer-facing touchpoints and payment processes as needed. Approximately 61 percent of online retailers plan to implement some form of headless eCommerce structure this year.

Retail 208

Retail User Experience Study UX 208

PYMNTS

APRIL 3, 2018

How to bring mobile banking to the realm of the spoken word – beyond the mere recitation of account data, beyond call and response? The key difference between the Fiserv submission to the Alexa Challenge and online or mobile banking – or even other voice recognition offerings – lies with natural language, said Domach.

Mobile 124

Mobile Fraud New Mexico Examples 124

PYMNTS

JULY 29, 2020

Consumers’ affinity for online banking solutions, especially mobile banking, is far from new. This represents a challenge for the banking sector, as financial institutions (FIs) including community banks and credit unions (CUs) have to both manage the negative impacts of the current crisis and keep online service seamless.

Tools 167

Tools Mobile Online United States 167

PYMNTS

MAY 18, 2016

Empowering professionals with mobile solutions is about more than providing these employees with a mobile device to access online tools. RWD means online platforms are built with the mobile device in mind. Based in the cloud, these portals can naturally be accessed through a desktop.

Mobile 101

Mobile User Experience Management Tools 101

PYMNTS

JULY 15, 2020

Mobile and cloud tech provider Deem , which works with travel companies, announced a new search engine with better speed and more functionality, a press release says, with an eye toward improving booking and the overall travel experience. Deem chief executive John F. Rizzo said the focus was on innovation.

User Experience 134

User Experience Tools Management Innovation 134

PYMNTS

MAY 20, 2020

Kaz Nejatian, vice president and general manager of Shopify’s financial-solutions team, told Canada’s National Post newspaper that the firm plans to develop Shopify Balance’s software and user experience, but partner with an actual bank so that customers’ funds go into federally insured accounts.

Tools 253

Tools User Experience ATM Cards 253