PYMNTS
JUNE 26, 2017
It seems that most every industry these days is vying for millennial dollars and devotion. For an industry where millennials are projected to spend nearly $800 billion in 2017 (that’s 7 percent more on monthly food budgets than average Americans), restaurants are hankering to pull out all the stops to get millennials to order — in or out.
ZootBlog
OCTOBER 11, 2016
The entire world has gone mobile—from millennials to grandparents. This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. That is a staggering statistic clearly pointing to a poor user experience. million dollars.
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Perficient
JULY 12, 2022
We believe there are three essential elements to delivering a personalized experience for consumers (both B2C and B2B): Know – Data and Analytics Relevant to the Customer. Integrate and optimize your systems and processes, and use the right tools to enhance productivity. Learn – Preferences and Interactions.
PYMNTS
SEPTEMBER 15, 2020
But Ondot Systems Vice President of Customer Success Balu Kikkeri told PYMNTS that evidence of that great digital shift is now visible not only anecdotally, but in the data as well. That number climbs to 38 percent among baby boomers, 74 percent for Generation Xers and 85 percent for millennials and Generation Z consumers.
PYMNTS
JANUARY 9, 2020
Consumers have always influenced how payment methods evolve – stretching back centuries to the barter system, and extending, now, into the digital age. For example, 40 percent of Generation Z shoppers would rather have a fast, effortless checkout experience than a coupon.
Insights on Business
JUNE 14, 2017
; increasingly sophisticated security threats; and, most recently, shifting customer expectations driven in large part by millennials. Millennials are a fastidious breed. More than ever – millennials seek customized experiences without a corresponding increase in prices. They are tech savvy, mobile and social.
PYMNTS
OCTOBER 23, 2017
Oh, and security, too – but not at the expense of that frictionless user experience. Although some customers ( millennials : cough, cough) may value convenience above all else, that youthful sense of fiscal invincibility does not extend to their elders, who place a higher premium on transaction security.
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