PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. In other markets, the rise of marketplaces is giving old organizations new perspective.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

SEPTEMBER 13, 2017

Aquiire , an eProcurement company, has acquired technology from semantic search firm Zakta to enhance its services with machine learning, news reports said Tuesday (Sept. Aquiire said it purchased the rights to Zakta’s machine learning and collaborative search technologies and will imbed that tech into its real-time procure-to-pay platform.

social media 130

social media User Experience Analysis Technology 130

PYMNTS

JUNE 13, 2017

We already know that Snap seeks to innovate with the camera and claims to have changed the social media user experience. While augmented reality has certainly proved to be a success for apps like Pokemon Go, this type of eyewear will likely be the first of its kind to hit the market.

social media 102

social media User Experience Video Software 102

PYMNTS

MAY 28, 2020

Coming from AppDynamics , 95 percent of respondents said they have changed their digital technology priorities as a result of the pandemic. Fifty-nine percent said they have been “firefighting” with short-term fixes to technology problems. The customer experience online has dozens of critical elements. It’s different.

Retail 144

Retail Customer Experience social media User Experience 144

PYMNTS

OCTOBER 7, 2016

Technology has brought transparency and speed to financial interactions, including those between banks and their customers. But must everything be at arm’s length, a technology-enabled hit-and-run where banking is ruled by apps and apps alone? Smaller firms are likely already on top of their personalization efforts in a branch setting.

Digital Banking 193

Digital Banking social media User Experience Technology 193

South State Correspondent

APRIL 24, 2023

Just when you were getting your bank’s head around how you will operationalize ChatGPT (our breakdown HERE ), AutoGPT, an application built on top of ChatGPT, gets released and takes the technology to a new level. The application iterated at a speed that few bank marketing and deposit teams could ever compete with.

social media 195

social media Data Marketing Technology 195

PYMNTS

APRIL 16, 2019

Retailers put together window displays and signs to create enticing storefronts, engage customers via social media and send printed ads through the mail. If they don’t, they’re forced to spend time and energy on additional marketing strategies to recruit the next batch of new customers. Unattended Loyalty .

Retail 162

Retail social media Mobile User Experience 162

PYMNTS

NOVEMBER 21, 2018

Before the dawn of 3D smartphone technology, it wasn’t easy for startups to create a customized product — and market it to a consumer. They tend to price out the mass market,” King Children Co-founder Sahir Zaveri told PYMNTS.com in an interview. But, originally, he couldn’t find a solve for the user-experience problem.

Customer Experience 139

Customer Experience social media User Experience Marketing 139

PYMNTS

DECEMBER 13, 2018

Recently, though, many CUs have turned to technology-driven solutions to help members more efficiently communicate their needs and feedback. The new site aims to improve online functionality with an enhanced user experience, as well as keep MED5 FCU in compliance with the Americans with Disabilities Act.

Regulation 135

Regulation South Dakota ATM New York City 135

PYMNTS

APRIL 22, 2020

Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of consumers. Banks must enable fast and seamless onboarding experiences, but these processes should also be secure.

Security 133

Security Data Fraud Tools 133

PYMNTS

JULY 30, 2018

Last Wednesday, its market cap took a $120 billion beating in the aftermath of earnings that fell short of revenue and earnings targets. There’s nothing like hovering near the $1 trillion market cap to cause policy makers to suspect that you must be doing something wrong. And why not?

Regulation 101

Regulation Policies social media Data 101

PYMNTS

APRIL 7, 2017

The rise of technology, stated Redwood, has given runway to be able to pay the dog sitter or the babysitter and use any number of payments platforms to do so. Social media provides a wealth of data and tracks are harder to hide than ever.

Compliance 100

Compliance social media User Experience Fraud 100

William Mills

OCTOBER 27, 2016

Technology. User Experience. User experience counts for 17% of what impacts your search rankings on Google. It is key to not only have good content, but to provide a clear user experience so prospects can easily find the quality information they seek. Social Media.

Google 40

Google social media User Experience Analysis 40

Celent Banking

NOVEMBER 12, 2014

The promise of these new start-ups was a drastic improvement on customer experience, ditching traditionally stale financial services with improved digital offerings, social media integration, and a familiar/casual communication style.

social media 232

social media Customer Experience Branding Mobile 232

PYMNTS

OCTOBER 2, 2018

Technology that enables consumers to control their data as they shop, pay and perform other tasks online. Users of the technology could use apps that are based on the Solid technology, which are reportedly a work in progress. Many of the apps that do exist are clunky and difficult to use; user experience needs to improve.”

Data 189

Data Online Google social media 189

PYMNTS

JULY 6, 2017

To help provide customer service, and in some cases sales, businesses such as Domino’s Pizza, Bank of America and CNN have joined up with the social media giant to enhance their offerings. This is an example of what can be created when a visionary brand and truly cutting-edge technology team up.

Video 100

Video Branding social media America 100

PYMNTS

JUNE 27, 2017

As mobile devices continue to be a pervasive force in the technology arena, so does the need for forward thinkers in the field. Those that are constantly developing new ways to integrate connected experiences into people’s lives will probably be at the forefront of the tech industry. How could we make this better?”.

Innovation 145

Innovation System Mobile Trends 145

PYMNTS

MARCH 31, 2017

Rather than the traditional centralized route of going to countless investor meetings to raise funds and fill out the red tape paperwork, business ideas are spread in a decentralized manner through social media and crowdsourcing fundraiser sites like GoFundMe. Blockchain Technology and The Sharing Economy. Decentralized.

blockchain 100

blockchain System social media Technology 100

PYMNTS

JUNE 26, 2017

To win them over, many restaurants are betting that millennials prefer their meals with a side of technology — and it seems to be a safe bet. Cowboy Chicken, a Dallas-based chicken chain, is one of the 66 percent of surveyed restaurants that either have installed their own mobile app technology or are considering doing so.

Millennials 125

Millennials Mobile User Experience Survey 125

PYMNTS

MAY 26, 2017

Currently the market is incredibly volatile and uncertain,” CEO Bahram Nour-Omid told PYMNTS. We not only have a product that helps businesses succeed in an increasingly disruptive market, but we also have a team that is dedicated to helping businesses build real, long-lasting relationships with their customers.

Branding 103

Branding Community Survey Data 103

NCR

JUNE 29, 2016

Technology, with an emphasis on Mobile. Millennials trust technology for their financial transactions more than any previous generation. Banks who capture market share amongst Millennials will be those who develop applications prioritizing the Mobile experience. Social marketing to remake bank brands.

Millennials 45

Millennials social media User Experience Branding 45

Fintech Labs Insights

JANUARY 26, 2017

Omni-channel solutions with superior user experience. Post-app features like built-in chatbots and social media banking. Appzillion enables banks to provide digital experience to all stakeholders including corporate customers and internal staff. Rahul Khanna, Manager, Marketing. Why it’s great.

Technology 12

Technology social media User Experience Digital Banking 12

Gonzobanker

FEBRUARY 6, 2017

botification) produces numerous articles in the press and on social media every week. But I have a concern: Will the bot experience ultimately be as bad as the interactive voice response (IVR) experience is? Granted, we’re talking about different technologies here. The Long Run Impact.

social media 60

social media Technology Survey Data 60

Gonzobanker

FEBRUARY 6, 2017

botification) produces numerous articles in the press and on social media every week. But I have a concern: Will the bot experience ultimately be as bad as the interactive voice response (IVR) experience is? Granted, we’re talking about different technologies here. The Long Run Impact.

social media 60

social media Technology Survey Data 60

PYMNTS

AUGUST 20, 2019

Despite their popularity, platforms use weak identity verification and authentication techniques to sign on new users and login returning ones, which puts consumers data and digital identity at risk. percent of users who authenticate their identities using facial recognition scans report feeling “very” or “extremely” satisfied, as do just 41.2

Survey 161

Survey social media Security Report 161

PYMNTS

JANUARY 31, 2018

In an interview with PYMNTS, Ross Garrett, VP of Marketing at Cloud Elements , said “many businesses are demanding that all of the products and services they use are integrated together so they can get a holistic view across the business … we are moving away from siloed products and services to fully integrated products and services.”.

Management 116

Management Data social media System 116

Vitalik Buterin

JULY 21, 2020

EIP 1559 (EIP here , FAQ here , original paper here ) is a major fee market reform proposal which far-reaching consequences; it aims to improve the user experience of sending Ethereum transactions, reduce economic inefficiencies, provide an accurate in-protocol gas price oracle and burn a portion of fee revenue.

Community 103

Community social media Examples Fraud 103

PYMNTS

JUNE 29, 2017

Freed from the shackles of paying for film (and with countless opportunities to display our lives on mobile social media platforms), people worldwide will take 1.2 In short, a lot of products come onto the market with big claims about changing the world. Melissa Lowry, VP of Brand and Marketing, Early Warning.

Apple 150

Apple Mobile Innovation social media 150

PYMNTS

DECEMBER 12, 2016

Not only is mobile making gift giving easier and faster, but it is also making the recipient of the gift have that much more of a better user experience because they can store their gift card in their mobile wallets, in their mobile apps, and have them with them all the time.”.

Cards 100

Cards Mobile Branding Retail 100

PYMNTS

SEPTEMBER 12, 2017

This was an idea born out of just listening to customers who had a market need and solving what we thought was a local problem. Today, with PCs, cell phones, mobile applications, constant texting and social media bombardment, all we seem to do is react. And all have enhanced the user experience in some major way.

Innovation 122

Innovation ATM Trends Mobile 122

Lex Sokolin

OCTOBER 14, 2020

Certainly one way to look at the explosion of file sharing is to focus on the absolute figures of people consuming media for free. The media industry has been able to deploy a business model that uses the Internet to deliver a better user experience when bundled with the law. It is a worse user experience to avoid it.

Lending 52

Lending User Experience Google United States 52

CB Insights

SEPTEMBER 11, 2018

The Edelman Trust Barometer shows that public confidence in search engines and social media platforms fell 11 percentage points from 2017 and 2018. Google and Amazon are hiring directors for privacy in smart home technology, which has a reputation for being highly unsecured. get the 39-page cyber defense report.

Google 48

Google Apple Policies social media 48

FICO

DECEMBER 20, 2022

Since we are in the early stages for many new payment technologies, the steps FIs take in 2023 will shape how these new payment markets unfold. real-time payments market alone hit about 2 billion transactions this year, but should grow to 9 billion transactions in 2026, worth more than $10.5 And PYMNTS.com says the U.S.

Fraud 52

Fraud Payments South Carolina Compliance 52

Fintech Labs Insights

FEBRUARY 21, 2017

Today’s funds come from Madrid-based Mundi Ventures, a technology-focused VC firm that also operates in Barcelona, London, and Seattle. Founded in 2011, Qumram offers banks technology that lets them record and replay all digital activity and interactions with clients. This brings the company’s total funding to $6.2

social media 15

social media Seattle Compliance User Experience 15

FICO

JUNE 8, 2023

At this year’s FICO Mastermind, Andrew Chow of FICO sat down with Steve Greenfield, CEO and Founder of Automotive Ventures, an early-stage automotive technology and mobility VC fund, to discuss the future of hyper-personalized automotive experiences, made possible in part by electric vehicles.

Data 52

Data Industry Examples Retail 52

Insights on Business

JANUARY 28, 2019

capture new revenue and increase user engagement. develop new insights from a convergence of data sources and predictive technology. capture new revenue and increase user engagement. develop new insights from a convergence of data sources and predictive technology. fight fraud more efficiently and accurately.

San Francisco 87

San Francisco Analytics Albuquerque Security 87

CB Insights

JULY 31, 2017

So far the social media giant has made only one acquisition in 2017, with the purchase of Source3 , which offers an enterprise licensing and rights management platform for the distribution of 3D content, in Q3’17. Computer vision — Affectiva , an MIT Media Lab spin-off, focuses on emotion recognition technology.

Company 28

Company Video social media Conference 28