PYMNTS

DECEMBER 3, 2020

Yet, the two most connected consumer groups — bridge millennials and superconnected consumers — have changed their habits the most. Both bridge millennials and superconnected consumers own more connected devices than the average consumer and are considered to be on the cutting edge of digital adoption.

Millennials 211

Millennials Groups Study Retail 211

PYMNTS

JUNE 29, 2016

A lot of millennials are still living at home with their parents, but as more and more of them begin moving out in the coming years, they could have a significant impact on both the housing and rental markets. So what will fuel this significant growth in new millennial households?

Millennials 186

Millennials Study Trends Marketing 186

PYMNTS

MARCH 17, 2020

eCommerce’s rise has only made designing retail showrooms more complex, however. Merchants need to bridge this gap as digital connectivity pushes the retail world’s boundaries. Companies need all the tools they can get to keep consumers engaged in the competitive retail environment. The Rise of Visual Search.

Retail 143

Retail Millennials Tools social media 143

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. In other markets, the rise of marketplaces is giving old organizations new perspective.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

OCTOBER 25, 2016

Retailers should take initiative in communicating with shoppers — especially younger ones — by email rather than social media channels, a new report by Bluecore found. And, said half of those surveyed, smart devices are the conduits for reading those emails.

Retail 100

Retail Study social media Millennials 100

PYMNTS

DECEMBER 23, 2019

Analysts say they are now employing methods, such as subscribing to retailers’ emails, so they can monitor sales, doorbuster deals and promotions. They’re counting the proportion or number of millennials and Generation Z shoppers at a store, and counting the number of Instagram-popular fashion brands in a store. Analysts say U.S.

Retail 131

Retail social media Millennials Analytics 131

PYMNTS

AUGUST 13, 2019

Offering an app doesn’t a guarantee retailers popularity or loyalty, though. Much has been made about app fatigue, yet retailers keep launching them. With most mobile users storing five or fewer apps, there would appear to be little room for new merchant offerings to enter the market. Everyone uses retail apps to some degree.

Retail 181

Retail Millennials Mobile Payments 181

PYMNTS

NOVEMBER 5, 2018

Those promise to stand as two main traits of the 2018 holiday shopping season , and retailers that gain an edge and increase revenue during the all-important fourth quarter will likely have exploited such tactics during this period, at least according to new data that strives to paint a detailed picture of U.S. percent, reaching $124.1

Retail 179

Retail United States Millennials Study 179

Bank Innovation

MARCH 30, 2016

” For Millennials, the cry might as well be, “I want my mobile banking.” ” About 67% of Millennials now use mobile banking, according to a study released today by the Federal Reserve. For Gen Y, the rallying cry was, “I want my MTV.”

Millennials 150

Millennials Mobile Study Marketing 150

PYMNTS

SEPTEMBER 30, 2020

Dramatic shifts are underway in the retail sector as it adjusts to consumers’ increasingly digital preferences. These retailers are accustomed to engaging with their customers in brick-and-mortar stores and building long-lasting relationships that lead to brand loyalty. billion this year — almost double last year’s total.

Payments 279

Payments Millennials Retail Trends 279

PYMNTS

SEPTEMBER 11, 2018

Millennial consumers are ready to be brand ambassadors — especially when engaging in mobile commerce with private-label debit programs. The interview with Bailey comes amid increasing focus on how millennials might change gas and convenience store payments. Millennials are ready to be engaged.

Millennials 126

Millennials Mobile Payments Study 126

PYMNTS

JANUARY 18, 2017

While personalization can bring in customers, it turns out many retailers don’t venture into that personalization realm at all. According to a new study by Clearhead , more than 33 percent of the 144 North American eCommerce executives polled say they don’t employ personalization technology.

Retail 100

Retail Millennials Study Technology 100

PYMNTS

NOVEMBER 4, 2019

According to a new LexisNexis study , overall retail fraud attempts doubled year-over-year and tripled since 2017. The rise of mobile commerce and selling of digital goods has added to retailers’ fraud problems. In fact, North America’s top 1000 online retailers have sold $143 billion worth of goods to customers outside the U.S.,

Fraud 124

Fraud Retail Online Study 124

PYMNTS

MARCH 30, 2016

But just when the last iPods started giving way to entirely online streaming services, millennial audiophiles suddenly fell back in love with vinyl records — a music format they never even knew growing up. How curious, it seems, that a similar thing is happening between millennial shoppers and mobile and physical coupons.

Millennials 100

Millennials Mobile Study Retail 100

PYMNTS

DECEMBER 11, 2019

The nearly universal need for medication and other remedies is driving retail innovation via the pharmacy sector — and that includes the area of customer experience. One of the keys of the commerce game these days is providing a deeper customer experience, and that holds true when it comes to healthcare retail. Delivery Programs.

Retail 132

Retail Innovation Houston Customer Experience 132

PYMNTS

MARCH 9, 2017

As more companies ready themselves for eCommerce-based marketing strategies, the brick-and-mortar side is also prepping for integrating more connected in-store experiences. Euclid Analytics has found one anomaly that may turn all of this around on its head and bring the retail industry back to more traditional outreach efforts.

Study 114

Study Analytics Millennials Retail 114

PYMNTS

SEPTEMBER 12, 2016

The rise of eCommerce , the push toward omnichannel shopping platforms, the increasing relevancy of social media on shopping habits and the development of the Internet of Things to plumb every last morsel of data on customers and what they spend money on are all rapidly and drastically altering the face of retail.

Retail 100

Retail Millennials Study social media 100

PYMNTS

JUNE 29, 2016

A lot of millennials are still living at home with their parents, but as more and more of them begin moving out in the coming years, they could have a significant impact on both the housing and rental markets. So what will fuel this significant growth in new millennial households?

Millennials 101

Millennials Study Trends Marketing 101

PYMNTS

NOVEMBER 15, 2019

The upcoming holiday shopping season is expected to break records in online spending, according to a study by Adobe Analytics. 28, which is six days later than last year — meaning retailers have a whole week less to sell during the holidays. What does this mean for retailers heading into the holiday shopping season?

Retail 128

Retail Mobile Millennials Tools 128

PYMNTS

SEPTEMBER 20, 2016

It’s still technically summer for a few more days, but we already know how shoppers — Baby Boomers and millennials — are going to shop this holiday season. Holiday shopping may see an uptick this year, but Mintel, the global marketing intelligence agency, said it’ll be somewhat somber. Those millennials simply just say, “No, thanks.”.

Millennials 100

Millennials Online Groups Study 100

PYMNTS

SEPTEMBER 27, 2020

Sezzle , the installments payments platform, will be working on buy now, pay later (BNPL) services with Target , a press release says, which will test how the popular payment trend works with the retail giant's operations.

Leadership 302

Leadership Millennials Retail Study 302

PYMNTS

NOVEMBER 15, 2019

The upcoming holiday shopping season is expected to break records in online spending, according to a study by Adobe Analytics. 28, which is six days later than last year — meaning retailers have a whole week less to sell during the holidays. What does this mean for retailers heading into the holiday shopping season?

Retail 124

Retail Mobile Millennials Tools 124

PYMNTS

FEBRUARY 27, 2020

In this case, it’s the gap between interest and intent, the chasm that lies between consumer awareness of unattended retail and actually taking the plunge in buying at the kiosk and vending machine. At a high level, according to PYMNTS data , unattended retail is reaching only one-tenth of its potential. Hurdles For Larger Merchants.

Retail 131

Retail Comparison Technology Branding 131

PYMNTS

MARCH 1, 2018

Gig workers in the rideshare market are also turning to Mastercard’s solutions to get their earnings. Can a cash back program help millennials avoid the debt trap? As it turns out, millennials are more afraid of debt than of death. As such, this generation is driving a greater issuance of debit cards than credit cards.

Millennials 102

Millennials Trends Cards ATM 102

PYMNTS

JANUARY 24, 2017

It looks as though millennials may soon face competition as the generation to watch. According to a new study from HRC Retail Advisory , Generation Z is expected to make up nearly 40 percent of the population of North America by the year 2020 – easily making them the generation retailers must be paying attention to.

Retail 100

Retail social media Survey Study 100

PYMNTS

JANUARY 12, 2021

Banks and lenders wishing to gain consumers’ trust in the current market must familiarize themselves with what these consumers want and expect from the process, particularly when it comes to disbursements. Instant Payments and the Millennial Push. The Disbursements Expectation Catch.

Millennials 239

Millennials Payments Lending Study 239

PYMNTS

JANUARY 24, 2020

As the retail industry faces a string of closures, Mars Retail Group is bucking the trend by growing its M&M’s candy stores in the U.S. Mars Retail Group Director of Global Retail Patrick McIntyre said, according to the report, “The candy aisle in a supermarket hasn’t really ever changed.

Minneapolis 101

Minneapolis Marketing Retail Millennials 101

Perficient

FEBRUARY 18, 2021

That said, many lessons can be learned by looking across various industries for best practices around understanding the customer journey, engaging brand experiences, and Millennial and Gen Z customer acquisition and servicing. Then we present an outside industry (automotive, retail, etc.)

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

PYMNTS

NOVEMBER 21, 2018

millennials say they want to engage with a chatbot when communicating with a brand, less than 30 percent of small business leaders across the retail, construction, manufacturing and services sectors are incorporating chatbots. While nearly two-thirds of U.S.

Study 129

Study Survey Leadership Millennials 129

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time.

Retail 127

Retail social media Online Mobile 127

PYMNTS

MAY 5, 2020

With the retail industry sliding into Mother’s Day in just a week, the return issue is bound to raise its head. Some stats around the issue show just how substantial it is for retailers. And if a retailer charges too much (or charges at all) 57 percent of millennials will bail on future business. Now add a pandemic.

Policies 185

Policies Retail Study Washington 185

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time.

Retail 114

Retail social media Online Mobile 114

PYMNTS

JUNE 22, 2020

Post-2009, millennials demonstrated a clear aversion to financial risk, especially for lifestyle purchases, resulting in a tangible shift away from credit cards. Retail Response Requested. Today, this trend is repeating itself,” Nick Molnar , U.S. There’s a good deal of hope in those numbers, although it might not be immediately clear.

Millennials 151

Millennials Cards Examples Retail 151

PYMNTS

DECEMBER 24, 2020

But no one was predicting a global pandemic that would shutdown the travel industry, events and physical retail. In fact, as the PYMNTS/Visa How We Will Pay 2020 study demonstrates, the transformation of the home into the new connected commerce command center is already underway. There’s only going home. The Expert Opinions .

Millennials 206

Millennials Retail Course Report 206

PYMNTS

MAY 4, 2017

In conversation with Cardtronics’ Brian Bailey, managing director for Global Financial Institutions, and Tom Pierce, chief marketing officer of the firm, Webster noted that even with the rallying cry of a war on cash in the digital economies — and in emerging markets — cash is alive, doing well and actually growing in terms of usage.

ATM 192

ATM Millennials United States Study 192

PYMNTS

JULY 8, 2019

Indeed, some 88 percent of consumers don’t see a reason to switch to other financial institutions, according to a recent PYMNTS and Green Dot study. In a new PYMNTS interview, Andrei Cherny, CEO at Aspiration Bank, shares with Karen Webster his experience in building this new retail banking concept over the last four years.

Retail 116

Retail New York City Millennials Boston 116